I have suffered unimaginable pain for the past six years tried many different products including several forms of tumeric nothing worked .untill I tried Fine Root this has truly been my life Fe s... See more
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Review summary
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I recently ordered some Turmeric capsules to help with my painful knees and I am pleaded to say these hsve worked miracles - I no longer sound like the tin man going up the stairs. The capsules... See more
Company replied
Delivered as ordered ,a bit early to say they work well but seem to be fine time will tell . Its been 5 months with pain only been a week and pain is definitely easing, leg and groin is still weak but... See more
Company replied
I’ve only just started taking these Turmeric capsules so can’t comment on any change yet but only time will tell and if I notice just a little change then will comment again. I feel confident that th... See more
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Company details
Written by the company
FineRoot Organics is a natural supplements brand on a mission to help people take back control of their bodies — starting at the root. We believe natural and clinically serious aren't opposites. That's why everything we make is third-party tested, vegan-friendly, and built around real absorption — not just impressive-sounding names on a bottle.
Contact info
1021 E Lincolnway, 82001, Cheyenne, United States
- +13072910751
- info@fineroot.co
- fineroot.co
4.5
Excellent
185 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 69% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I was keen to order this Tumeric…
I was keen to order this Tumeric supplement with the percentage/dosage of ingredients suggesting a great dose. However, the small print tells you...once you get to read the label on the bottle you have to take three of the capsules to get the high levels of the supplement into you.
I felt that was very misleading.
Hence one bottle of 90 capsules last one month!!! Not three months as I had anticipated.
Delivery was very slow, which I was very surprised about.
A little dissapointed...but I will see how I fair with taking three large capsules once a day.
18 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for taking the time to share your feedback and we are sorry to hear the dosage information wasn't as clear as it should have been before purchase. We do want to clarify that the serving size of 3 capsules daily is clearly stated on our product listing and packaging, and is in line with the clinical dosage required for the formula to work effectively at the levels shown — this is intentional rather than misleading. We understand this came as a surprise and we genuinely appreciate the honest feedback as it helps us improve how we communicate this upfront. Regarding delivery, we are sorry it took longer than expected and we are actively working to improve our shipping times. We hope the product itself proves worthwhile and please don't hesitate to reach out at info@fineroot.co if there is anything we can do to improve your experience. 🙏❤️
I am so impressed with their customer…
I am so impressed with their customer service!
Somehow I managed to order things I didn't want, so emailed straight away. Ron was amazing sorting it all out for me and organised an immediate refund. 10/10 service!
16 June 2026
Unprompted review
Reply from FineRoot Organics
This is so wonderful to read Val — we will absolutely pass your kind words on to Ron, he will be thrilled! Mistakes happen but it is how they are handled that matters and we are delighted we could resolve everything so swiftly for you. Thank you for the 10/10, it truly means a great deal to the whole team! 🙏❤️ — FineRoot Organics
I emailed to say I hadn't received my…
I emailed to say I hadn't received my tumeric tablets and I had an email back the same day to say they were on the way.I received them the next day and have started taking them,too soon to say if they help.
9 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Jon, we are so pleased our team was able to respond and resolve everything so quickly for you! Same day response and next day delivery is exactly the standard we strive for. Please do give the capsules a consistent few weeks and we look forward to hearing how you get on! 🙏❤️ — FineRoot Organics
First of all didn't realise I had sighn…
First of all didn't realise I had sighn up for a subscription! Then when the supplements arrived I realised I couldn't take them because of other meds I was taking! So I guess my friend has got another lot of supplements for free! I've now cancelled my subscription!
16 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for sharing this and we are glad your friend is benefiting from them! We are sorry to hear the capsules weren't suitable alongside your current medication — you absolutely made the right call prioritising your safety. If your circumstances ever change please do consult your GP and we would love to welcome you back. Thank you for your understanding! 🙏❤️ — FineRoot Organics
I phone fineroot organics to enquire…
I phone fineroot organics to enquire about my order , they miss my call, but sure 10 minutes later they phone me back a very pleasant, informative and helpful lady her name was Maricris she solve my query quickly and very satisfactory! tank you Maricris
15 June 2026
Unprompted review
Reply from FineRoot Organics
This is so lovely to read Peter — we will make sure Maricris sees this, she will be absolutely delighted! Calling back within 10 minutes and resolving everything to your satisfaction is exactly the standard we hold our team to. Thank you so much for taking the time to share your experience! 🙏❤️ — FineRoot Organics
Wonderful service i placed an order at…
Wonderful service i placed an order at 6 am and quickly reslised id just an old address, the email was responded to in 5 minutes by a lady called Nikki so helpful thanks Nikki highly recommended
15 June 2026
Unprompted review
Reply from FineRoot Organics
Geraldine, a 5 minute response at 6am — now that is service! We will absolutely pass your kind words on to Nikki, she will be thrilled to hear this. Thank you so much for the wonderful feedback and high recommendation, it truly means everything to us! 🙏❤️ — FineRoot Organics
super fast delivery
super fast delivery, well packed, bot have not taken as I am on naproxen and looking online it say's not to take both
5 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Kathleen, so glad everything arrived quickly and in great condition! You are absolutely right to be cautious with naproxen — we would always recommend checking with your GP or pharmacist before combining any supplement with anti-inflammatory medication, just to make sure it is suitable for your specific situation. Your safety always comes first and we hope you get the green light soon! 🙏❤️ — FineRoot Organics
The team was very efficient and quick…
The team was very efficient and quick with dealing with my queries thank you once again
14 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Andrew, it is always a pleasure! We are delighted our team could assist you efficiently and we look forward to supporting you again whenever you need us. 🙏❤️ — FineRoot Organics
Very supportive when amending my order
14 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Christine! We are really pleased our team was able to support you through the amendment process smoothly. If there is anything else we can ever help with please don't hesitate to reach out — we are always happy to assist. 🙏❤️ — FineRoot Organics
It was a little unfortunate that…
It was a little unfortunate that FineRoots Organics' automated emailing and tracking system suffered a glitch which resulted in the sending of erroneous messages to customers asking for feedback on orders which had not yet been received .
Soon after contacting Customer Services, the problem was confirmed by email as resolved thereby putting customer minds at rest re goods in transit.
I have now received my order of Pure Turmeric Curcumin 95 and am looking forward to being able to provide positive feedback in due course,
13 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much for your patience and understanding Georgina, and we sincerely apologise for the confusion caused by the system glitch. We are glad our customer services team was able to confirm and resolve everything promptly for you. We very much look forward to hearing your thoughts on the product in due course and hope it proves well worth the wait! 🙏❤️ — FineRoot Organics
Reply from FineRoot Organics
A1 communication and on time delivery — that is exactly the standard we aim for with every single order Mark! Thank you so much for the kind words and we hope the product delivers equally impressive results for you. 🙏❤️ — FineRoot Organics
I have had the worst experience from…
I have had the worst experience from this site, the second.last email from the company saying sorry and will refund my money????? Now this morning they say my order is on its way will take two weeks!!! Absolutely disgusting site
13 June 2026
Unprompted review
Reply from FineRoot Organics
Hi Christine, we are deeply sorry for the frustration and confusion this experience has caused — this is absolutely not the standard we hold ourselves to and we sincerely apologise. We can see there has been some miscommunication along the way and we want to resolve this for you immediately. Please contact us directly at info@fineroot.co or call us on +1 307 291 0751 so we can personally take ownership of your case and ensure it is brought to a satisfactory conclusion without any further delay. 🙏❤️ — FineRoot Organics
Positive experience
Had an issue with stopping the subscription that activates when you place an order but Maricris jumped in and remedied the problem. Great customer service and happy to recommend this company!
11 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Shirley, we will make sure Maricris sees this — she will be delighted! We are sorry the subscription caused any initial confusion but so pleased it was resolved swiftly and to your satisfaction. Your recommendation truly means the world to us and we look forward to continuing to support you! 🙏❤️ — FineRoot Organics
Delivery took a while arrived today
Delivery took a while arrived today
Product looks good though
12 June 2026
Unprompted review
Reply from FineRoot Organics
We sincerely apologise for the wait and thank you so much for your patience! We are glad it finally reached you and we hope the product inside proves well worth it over the coming weeks. Please do come back and let us know how you get on! 🙏❤️ — FineRoot Organics
I ordered this product lawaiting on productst month,they…
I ordered this product last month,they have took the money for this month but no product has arrived. Iv taken my last dose today. I won't be renewing this unless it arrives today.
12 June 2026
Unprompted review
Reply from FineRoot Organics
Hi Tracey, we sincerely apologise for the concern this has caused and completely understand your frustration. We can confirm that your order was briefly held by customs which unfortunately caused an unexpected delay — this is outside of our control but we are sorry it has impacted your experience. The good news is your order is now in transit and should be with you within the next 3-4 days.
If it does not arrive within that time or you have any further questions, please don't hesitate to contact us directly at info@fineroot.co or call us on +1 307 291 0751 and we will resolve it for you immediately. Thank you so much for your patience.
The product arrived in a nice package
The product arrived in a nice package, complete, good presentation. Can’t rate the product cuz it just arrived but looks like a serious product.
10 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Jorge! We take great pride in ensuring every order arrives looking and feeling premium — and we are confident the product inside will live up to the presentation! We look forward to hearing your thoughts once you get started. 🙏❤️
Have only been taking these for 2 days
Have only been taking these for 2 days. Will come back here when I notice a difference
10 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Lynn! Two days is still very early but we are confident you will have plenty to share over the coming weeks. Please do stay consistent with all 3 capsules daily and we very much look forward to your update! 🙏❤️
I am pleasantly surprised that these…
I am pleasantly surprised that these little pills can provide everything I was looking for ,they have helped tremendously with my inflammation.
22 May 2026
Unprompted review
Reply from FineRoot Organics
Mrs Forbes this is absolutely wonderful to hear! The fact that it has exceeded your expectations and made a meaningful difference to your inflammation is precisely what drives everything we do. Thank you so much for taking the time to share this — it truly means a great deal to the whole team. 🙏❤️ — FineRoot Organics
Order took slightly longer than…
Order took slightly longer than expected to arrive but was kept informed by email as to what was going on. Can't fault the service.
9 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much for your patience and understanding Mrs Gibson! We are glad the communication kept you reassured throughout and we will continue working hard to improve our delivery times. We hope the product makes it more than worth the wait! 🙏❤️ — FineRoot Organics
1st time userQuick delivery
Quick delivery. I can't review the product yet because I've just received it. One thing I noticed is no burping or nasty after taste after consuming. Thankyou
8 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Sue and welcome to FineRoot Organics! No aftertaste and no discomfort is a great start — our formula is designed to be as gentle as it is effective. Please do give it a consistent 4-6 weeks and we are confident you will have a great deal more to say! 🙏❤️ — FineRoot Organics
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