I recently ordered some Turmeric capsules to help with my painful knees and I am pleaded to say these hsve worked miracles - I no longer sound like the tin man going up the stairs. The capsules... See more
Company replied
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Review summary
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Half way through my first bottle of Turmeric & Curcumin and quite honestly am already starting to feel a difference! Will definitely carry on with them. Very happy with delivery and packaging and over... See more
Company replied
Excellent customer service with Maricris who went out of her way to accommodate my service needs and concerns. In short, this company is a true gem unlike so many others who only want to take you... See more
Company replied
The timely responsiveness and the helpful posture of Mario made my experience with customer service worth affirming. When I attempted to correct my delivery address, I anticipated it will take at leas... See more
Company replied
Company details
Written by the company
FineRoot Organics is a natural supplements brand on a mission to help people take back control of their bodies — starting at the root. We believe natural and clinically serious aren't opposites. That's why everything we make is third-party tested, vegan-friendly, and built around real absorption — not just impressive-sounding names on a bottle.
Contact info
1021 E Lincolnway, 82001, Cheyenne, United States
- +13072910751
- info@fineroot.co
- fineroot.co
4.5
Excellent
141 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still early days but my hip pain has…
Still early days but my hip pain has gone and my joints have eased too. After only 10 days but so far so good
26 June 2026
Unprompted review
Reply from FineRoot Organics
Christine, hip pain gone and joints easing after just 10 days — that is an outstanding early result and we are absolutely delighted for you! The benefits tend to keep building with consistent use so we are very excited for your update in the weeks ahead. 🙏❤️ — FineRoot Organics
Prompt, friendly and professional responses!
I was assisted by both "Nikki" and "Mary" at Customer Support and they both replied to my mailing address inquiry VERY quickly and professionally. Please give them both extra points!
27 June 2026
Unprompted review
Reply from FineRoot Organics
Consider those extra points well and truly awarded! 😄 Nikki and Mary will both be absolutely thrilled to see this — delivering fast, professional support is something our whole team takes enormous pride in. Thank you so much for recognising them both by name, it genuinely means a great deal! 🙏❤️ — FineRoot Organics
Excellent customer service and an…
Excellent customer service with Maricris who went out of her way to accommodate my service needs and concerns.
In short, this company is a true gem unlike so many others who only want to take your money without delivering a great product.
25 June 2026
Unprompted review
Reply from FineRoot Organics
Michael, what a truly generous and heartfelt review — thank you so much! We will make sure Maricris sees this as she absolutely deserves the recognition. Knowing that our product and our people have made a genuine difference is exactly why we do what we do. We are so grateful for your trust and your kind words! 🙏❤️ — FineRoot Organics
Don't buy if you want a one time purchase
Product is good but you seem to get cond in to a subscription you really don't want, It is almost impossible to cancel I ended up cancelling my cards in hope this will solve the problem I'm 80years old and can do without such problems I feel like I've been scammed it's a shame because the product is good
26 June 2026
Unprompted review
Reply from FineRoot Organics
Pat, we are deeply sorry to hear this and we truly appreciate your honesty. The last thing we ever want is for any customer — especially someone who genuinely enjoys the product — to feel trapped or frustrated by the process. Please reach out to us directly at info@fineroot.co or call us on +1 307 291 0751 and we will make absolutely sure your subscription is cancelled and everything is resolved for you straight away. You have our sincerest apologies and we hope to make this right. 🙏❤️ — FineRoot Organics
The timely responsiveness and the positive attitude
The timely responsiveness and the helpful posture of Mario made my experience with customer service worth affirming. When I attempted to correct my delivery address, I anticipated it will take at least half a day to be addressed. I was amazed that Mario responded in a few minutes. Once again Thank you Fineroot and keep up the good work.
26 June 2026
Unprompted review
Reply from FineRoot Organics
Jose, a few minutes to resolve a delivery address change is exactly the standard Mario holds himself to every single day — and we are so glad it showed! We will make sure he sees this as he truly deserves the recognition. Thank you so much for the kind words and for taking the time to share your experience! 🙏❤️ — FineRoot Organics
Bought the product to try if really…
Bought the product to try if really works on me as I am suffering with a sciatica . In just a few weeks I find it gradually working on me as I don’t feel much stiffness as wake up in the morning. I will definitely recommended to try this product.
Many thanks 🙏🏻
10 June 2026
Unprompted review
Reply from FineRoot Organics
Imelda, waking up without that morning stiffness with sciatica is such a significant win and we are absolutely thrilled to hear it! Sciatica can be so debilitating and the fact that you are already noticing a real difference in just a few weeks is incredibly encouraging. Thank you so much for your kind recommendation and we hope it keeps getting better and better for you! 🙏❤️ — FineRoot Organics
Waiting to see
I haven't been using this product for very long. So can't really say if or how much it has helped, but the service is fine and delivery quick.
11 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Karen! We are glad the service and delivery hit the mark and we completely understand it takes a little time to notice a difference. Please stay consistent with all 3 capsules daily and we are confident you will have much more to report soon. We look forward to your update! 🙏❤️ — FineRoot Organics
Reply from FineRoot Organics
Perfect is all we ever aim for — thank you so much! 🙏❤️ — FineRoot Organics
First time customer!
Half way through my first bottle of Turmeric & Curcumin and quite honestly am already starting to feel a difference! Will definitely carry on with them. Very happy with delivery and packaging and overall have no complaints.
25 June 2026
Unprompted review
Reply from FineRoot Organics
Welcome to the FineRoot family Lindsey! Already noticing a shift halfway through your first bottle is a really promising sign — the best is very likely still to come. So glad you are happy with the whole experience! 🙏❤️ — FineRoot Organics
Today I contacted customer services…
Today I contacted customer services regarding my order and was contacted within the hour by Mario customer services who refunded me without any fuss thankyou so much Mario your help was very much appreciated 👏
25 June 2026
Unprompted review
Reply from FineRoot Organics
We will make sure Mario sees this Kathy — a swift resolution with no fuss is exactly what every customer deserves and we are so pleased he delivered that for you! 🙏❤️ — FineRoot Organics
Products received in good condition but…
Products received in good condition but delivery was slower then expected.
22 June 2026
Unprompted review
Reply from FineRoot Organics
We sincerely apologise for the wait Allan — that is not the standard we hold ourselves to and we are actively working to improve. We hope the product itself makes it well worth your patience! 🙏❤️ — FineRoot Organics
" THANKS FINE ROOT "
I would love to give a big thank you to FineRoot Organics and especially Ron who was so patient and helpful in solving my problem...I will certainly be using them again
22 June 2026
Unprompted review
Reply from FineRoot Organics
This is so kind of you Marg — Ron will be absolutely delighted to hear this! We are thrilled everything worked out and we very much look forward to having you back. 🙏❤️ — FineRoot Organics
Easy ordering
Easy ordering . Followed what they said about the product, works well for me. No hassle trying to get the product. Delivery was quick. Great company.
6 June 2026
Unprompted review
Reply from FineRoot Organics
This is so wonderful to read Therese — a product that actually does what it promises and a smooth experience from start to finish is exactly what we set out to deliver every single time. Thank you so much! 🙏❤️ — FineRoot Organics
Excellent customer service from Maricris
Excellent customer service from Maricris
22 June 2026
Unprompted review
Reply from FineRoot Organics
Maricris is going to love seeing this, Ian — she puts her heart into every customer interaction, and it is so rewarding when that is recognised. Thank you so much for taking the time! 🙏❤️ — FineRoot Organics
I am very please with the delivery time…
I am very please with the delivery time and the product label is nice. I did get some relief the first time using the Tumeric and thought this is wonderful. I am continueing to use it and will tell you more about my experience.
12 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Joanne! Feeling some relief on your very first use is a really encouraging start and we are delighted to hear it! Please do stay consistent with all 3 capsules daily and we are confident the benefits will continue to build. We very much look forward to hearing more about your experience in due course! 🙏❤️ — FineRoot Organics
It’s to early to tell but I’m excited…
It’s to early to tell but I’m excited to feel results
22 June 2026
Unprompted review
Reply from FineRoot Organics
We love that excitement Lorraine — and we are confident it is very well placed! Give it a consistent few weeks and we think you are going to have a great deal to share. We look forward to your update! 🙏❤️ — FineRoot Organics
Well the representative were very…
Well the representative were very courteous and patient with me.she really worked with me pushing my order back until I speak with my doctor before taking the product.i love the fact she pushed it back until I see my doctor in august.formost she ask me how long do I want to push it back.i really loved that.love this company.
17 June 2026
Unprompted review
Reply from FineRoot Organics
Catherine, this is such a heartwarming review — thank you so much! Our representative was absolutely right to prioritise your safety above everything else and we are so pleased that approach resonated with you. Your health always comes first and we very much look forward to welcoming you back after your doctor's appointment in August. 🙏❤️ — FineRoot Organics
Maricris was fantastic thanks helping me
Maricris was fantastic thanks
19 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much John — we will make sure Maricris sees this, she will be really pleased to hear it! We are always here whenever you need us. 🙏❤️ — FineRoot Organics
I was keen to order this Tumeric…
I was keen to order this Tumeric supplement with the percentage/dosage of ingredients suggesting a great dose. However, the small print tells you...once you get to read the label on the bottle you have to take three of the capsules to get the high levels of the supplement into you.
I felt that was very misleading.
Hence one bottle of 90 capsules last one month!!! Not three months as I had anticipated.
Delivery was very slow, which I was very surprised about.
A little dissapointed...but I will see how I fair with taking three large capsules once a day.
18 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for taking the time to share your feedback and we are sorry to hear the dosage information wasn't as clear as it should have been before purchase. We do want to clarify that the serving size of 3 capsules daily is clearly stated on our product listing and packaging, and is in line with the clinical dosage required for the formula to work effectively at the levels shown — this is intentional rather than misleading. We understand this came as a surprise and we genuinely appreciate the honest feedback as it helps us improve how we communicate this upfront. Regarding delivery, we are sorry it took longer than expected and we are actively working to improve our shipping times. We hope the product itself proves worthwhile and please don't hesitate to reach out at info@fineroot.co if there is anything we can do to improve your experience. 🙏❤️
I am so impressed with their customer…
I am so impressed with their customer service!
Somehow I managed to order things I didn't want, so emailed straight away. Ron was amazing sorting it all out for me and organised an immediate refund. 10/10 service!
16 June 2026
Unprompted review
Reply from FineRoot Organics
This is so wonderful to read Val — we will absolutely pass your kind words on to Ron, he will be thrilled! Mistakes happen but it is how they are handled that matters and we are delighted we could resolve everything so swiftly for you. Thank you for the 10/10, it truly means a great deal to the whole team! 🙏❤️ — FineRoot Organics
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