Finelo Reviews 2

At no point was it clearly disclosed that this payment would initiate a paid subscription. From my perspective, the offer was presented as a one-time payment of €20 only. I was unable to identify any transparent or clearly visible information indicating an ongoing subscription.

In my opinion, the tutoring material provided was completely inadequate in quality and practically useless. The content appeared superficial and entirely disproportionate to the subsequent charges that were later deducted.

I therefore consider it extremely concerning that additional payments were taken following this one-time transaction. This creates the impression of a non-transparent and potentially unlawful business model in which users are not properly informed about the actual costs and contractual terms.

I hereby demand that all further charges be stopped immediately and that all unauthorized withdrawals already made be refunded without delay.

When you lie to the customer, how do you expect people to trust you?

i paid for the subscription and in 1 day without using the platform, i submitted the request for refund.
After some chatting, the agent refunded the full amount.
Today, I checked my bank account, and they reversed the refund............

you decide if this is the platform you want to trust your bank information to.