FineDay Funds Reviews 3,772

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the quick and easy loan approval process, with funds often deposited on the same day. The overall service is frequently described as seamless and efficient, with a user-friendly online experience. However, some people were dissatisfied with the customer service, mentioning rude interactions and issues with communication regarding payments. A few other people also felt that the payment process was unclear, with unexpected charges or difficulties in managing their accounts.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, highlighting its excellence from start to finish. Many reviewers... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Payment

People report positive experiences with payment. Many customers appreciate the fast funding, with money often... See more

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They deposited funds immediately. I didn't have to wait for the next business day, which would have been after a holiday. The interest rates are high but if you need money for emergencies, give them t... See more

Company replied

Rated 5 out of 5 stars

The application process was easy and quick. The response was fast and the money transfer was immediate. Yes, the internet rates are high but if you plan on paying off the loan quickly then this proces... See more

Company replied

Rated 5 out of 5 stars

Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situ... See more

Company replied

Rated 5 out of 5 stars

This approval process was quick and easy. I’m hoping to be able to pay off the loan very soon so that I can have the option just in case I need to borrow in the future. If you’re looking for a loan go... See more

Company replied


Company details

  1. Loan Agency

Written by the company

FineDay Funds knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols. As a direct lender with proprietary underwriting technology, we can offer our customers Express Funding, a points-based Brilliant Rewards program, excellent customer service, and industry-leading data security. We also encourage our customers to borrow responsibly and take advantage of our penalty-free early pay-off policy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Helpful and professional

Helpful and professional

3 January 2026
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Reply from FineDay Funds

Dear Customer,

We truly appreciate you taking the time to share your feedback. We’re grateful for the opportunity to support you and are glad our professionalism was helpful. Thank you again—we look forward to working with you in the future!

Rated 3 out of 5 stars

I liked the speed in getting funds

I liked the speed in getting funds, however interest rate over 300 percent is too much.

26 January 2026
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Reply from FineDay Funds

We appreciate your honest feedback, Brenda. While we’re glad the quick funding was helpful, we understand your concerns about the interest rate. Transparency and responsible lending are important to us, and we value your input.

Rated 5 out of 5 stars

I had the opportunity to work with this…

I had the opportunity to work with this company during unfortunately time in my life. They were very professional and quick. Upon experience unfortunately situation they were understanding and help me with out any hesitation.

27 January 2026
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Reply from FineDay Funds

We appreciate you taking the time to share your experience, Sunshine. We understand that difficult times can arise, and we’re glad our team could offer help with care, professionalism, and efficiency when you needed it most.

Rated 1 out of 5 stars

Interest to high

Interest to high. Customers I've experienced this service. Please don't apply. I will never re apply. Thank you for your service. Y'all don't deserve any stars. Yes it convenient at the time that needed the funds but to charge the amount of interest on the amount was due is crazy. However, im done paying y'all im gonna celebrate account is paid in full. ✌️

25 January 2026
Unprompted review
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Reply from FineDay Funds

Karen Bailey, we appreciate your honest feedback and the opportunity to hear about your experience. While we’re glad our service was able to help during a time of need, we truly apologize that the interest terms caused frustration. Your feedback is important to us, and we thank you for choosing our service. We wish you continued success ahead.

Rated 4 out of 5 stars

Smooth

Smooth, easy and prompt transaction.

26 January 2026
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Reply from FineDay Funds

Dear Lisa,

We really appreciate you taking the time to leave this review. We’re grateful to hear your transaction was smooth, easy, and prompt. Thank you for choosing us, and we look forward to helping you again!

Rated 5 out of 5 stars

Awesome…

Everyone that I spoke to especially the last person the young man that actually help me set up everything that I needed was very polite he went over everything he made sure that I understood everything and for that I am very grateful and thankful

25 January 2026
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Reply from FineDay Funds

Dear Sylvia,

We truly appreciate you sharing this kind feedback with us. We’re grateful to hear that our team—especially the young man who helped you get everything set up—was polite, thorough, and made sure you felt comfortable and informed. Thank you again for your trust, and we look forward to assisting you in the future!

Rated 5 out of 5 stars

Easy and proper

Quickness and clarity

25 January 2026
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Reply from FineDay Funds

Dear Customer,

We really appreciate you taking the time to share this feedback. We’re grateful that our quickness and clarity stood out and helped make your experience a positive one. Thanks again for your support—we look forward to working with you again!

Rated 5 out of 5 stars

Quick and Easy Loan Approval’s

This approval process was quick and easy. I’m hoping to be able to pay off the loan very soon so that I can have the option just in case I need to borrow in the future. If you’re looking for a loan go on line and get a quick approval, the money will be in your account within a couple of hours!

25 January 2026
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Reply from FineDay Funds

Dear Tammy,

We truly appreciate you taking the time to share such detailed feedback, and we’re grateful for your kind words. We’re glad the approval process was quick and easy and that the funds were available so promptly. Thank you for choosing us—we wish you the best and are here if you ever need us in the future.

Rated 4 out of 5 stars

The Staff are Pros!

The Staff were friendly, courteous, and very professional.

25 January 2026
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Reply from FineDay Funds

We really appreciate your kind words, GA! Hearing that our staff treated you with professionalism and warmth means the world to us. If there was anything that kept this from being a five‑star visit, we’re sorry and always eager to improve. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Love this company. Helped me in a pinch

Helped me when I had been turned down by many others

25 January 2026
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Reply from FineDay Funds

Thank you for taking the time to share this, Margie Warden! I’m so happy we could assist after you’d been turned down elsewhere. I’m sorry you had to experience that, but I’m glad we found a solution together. We're here whenever you need support again!

Rated 4 out of 5 stars

Is a great loan if you are need help or…

Is a great loan if you are need help or behind with your bills. They will help you get the moneys for you and quickly.

15 April 2025
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Reply from FineDay Funds

Thank you for your review, TP! We’re glad we could provide quick support when you needed it most.

Rated 5 out of 5 stars

Easy to do.

Easy to do.
Kindness.
Caring.
No judgement.

23 January 2026
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Reply from FineDay Funds

Dear Judy L Miller,

We truly appreciate you taking the time to share this kind feedback—it means so much to us. We’re grateful that you felt the ease, kindness, and care we strive to provide, always without judgment. Thank you for trusting us, and we look forward to continuing to support you.

Rated 5 out of 5 stars

Understand everything that was…

Understand everything that was explained to me

23 January 2026
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Reply from FineDay Funds

We appreciate you taking the time to share your experience, Eneida. Clear communication is important to us, and we’re happy to hear everything was easy to understand.

Rated 5 out of 5 stars

Fast transfer to my account

Easy transfer

22 January 2026
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Reply from FineDay Funds

Thank you for your five-star review, Mina! We’re delighted to know the transfer process was smooth and straightforward. Your feedback means a lot to us, and we look forward to serving you again in the future.

Rated 2 out of 5 stars

I honestly didn't realize that the…

I honestly didn't realize that the interest was going to be so high. I won't use the company again.

20 January 2026
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Reply from FineDay Funds

Dear Donald Merithew,

Thank you for taking the time to share your feedback with us. We truly appreciate your honesty, and we understand how surprising interest rates can feel if you weren’t expecting them. Your experience matters, and your perspective is completely valid.

While our loans are designed to help customers receive fast, short‑term funding—often the same day or the next day—we also make sure to clearly state in both the loan agreement and on our website that this is an expensive form of borrowing and not intended to be a long‑term financial solution. Many customers use our funding to solve an immediate need, then pay the balance down quickly—sometimes within a week or two—so they only pay interest for the short time they hold the loan.

To help you save money moving forward, we offer several ways to manage or reduce your cost with us:

Rewards Points Program:
You can earn reward points through our special promotional emails. Those points can be saved up or traded in for gift cards to popular retailers, or even applied directly to your loan balance to help you pay it down faster.

Flexible Payment Options:
You may pay down your loan anytime—without penalties—by calling Customer Service or through your online account on our website. Our system allows you to use a bank account or debit card, make extra payments, or pay the loan off early.

Every extra payment goes directly toward the principal, and since interest is prorated daily based on your balance, lowering the principal saves you money right away.

If you have any questions or if we can walk you through any of these options, please feel free to reach out to us at (844) 941‑0035. We would be happy to assist you and help ensure you get the most value and convenience from your account.

Thank you again for your review, and we hope to better serve you in the future.

Rated 5 out of 5 stars

Not sure easy to defer payments

Not sure easy to defer payments

15 January 2026
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Reply from FineDay Funds

Thank you for the wonderful review. We appreciate you pointing out that deferring payments can seem challenging. Your feedback is important to us, and we’re here to help make the process easier. Our customer service team can review your account and explain any options that could apply. Whenever you're ready, give us a call at (844) 941‑0035. We’re grateful you chose us.

Rated 5 out of 5 stars

FineDay funds is number one

The ease at which the next prompt or information popped up to make the process smooth and efficient.

20 January 2026
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Reply from FineDay Funds

Dear Elbert Deans,

Thank you so much for the five‑star review. We’re thrilled to hear that FineDay Funds made the process smooth and efficient for you. Your feedback about how each prompt and piece of information appeared right when you needed it means a great deal to us, as we work hard to create a seamless experience. If you ever need support or have questions in the future, our team is always here to help. We appreciate you choosing us.

Rated 5 out of 5 stars
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Reply from FineDay Funds

Dear Customer Nernon,

Thank you so much for sharing your five-star review. We’re thrilled to hear that our customer service and the ease of using our process made your experience a great one. Your feedback truly validates the work our team puts into making borrowing simple and stress-free. If you ever need anything or have questions down the road, we’re always here to assist. Thank you again for choosing us.

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