FineDay Funds Reviews 3,772

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the quick and easy loan approval process, with funds often deposited on the same day. The overall service is frequently described as seamless and efficient, with a user-friendly online experience. However, some people were dissatisfied with the customer service, mentioning rude interactions and issues with communication regarding payments. A few other people also felt that the payment process was unclear, with unexpected charges or difficulties in managing their accounts.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, highlighting its excellence from start to finish. Many reviewers... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Payment

People report positive experiences with payment. Many customers appreciate the fast funding, with money often... See more

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They deposited funds immediately. I didn't have to wait for the next business day, which would have been after a holiday. The interest rates are high but if you need money for emergencies, give them t... See more

Company replied

Rated 5 out of 5 stars

The application process was easy and quick. The response was fast and the money transfer was immediate. Yes, the internet rates are high but if you plan on paying off the loan quickly then this proces... See more

Company replied

Rated 5 out of 5 stars

Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situ... See more

Company replied

Rated 5 out of 5 stars

This approval process was quick and easy. I’m hoping to be able to pay off the loan very soon so that I can have the option just in case I need to borrow in the future. If you’re looking for a loan go... See more

Company replied


Company details

  1. Loan Agency

Written by the company

FineDay Funds knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols. As a direct lender with proprietary underwriting technology, we can offer our customers Express Funding, a points-based Brilliant Rewards program, excellent customer service, and industry-leading data security. We also encourage our customers to borrow responsibly and take advantage of our penalty-free early pay-off policy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Customer service

Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situation.

29 March 2026
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Reply from FineDay Funds

We really appreciate your kind words and five-star rating, Napoleon! It’s fantastic to hear that our team made you feel supported by explaining everything clearly, confirming your deposit, and checking in ahead of time. That level of service is what we aim for every day. Thank you for choosing us—we’re always here to help!

Rated 4 out of 5 stars

Interest rates are outrageous

Fast process funded quickly. Do not use this as a long term solution!
1000.00 will cost you 5000.00 if you follow the payment schedule.

28 March 2026
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Reply from FineDay Funds

We appreciate you taking the time to leave us a four-star review, Michael D! It’s great to know our quick and efficient process made a positive difference for you. We also value your honest insight and understand the importance of making informed financial decisions. If there’s anything we can do to improve your experience further, we’d love to hear from you!

Rated 5 out of 5 stars

This is the easiest and fastest way to…

This is the easiest and fastest way to get a loan quickly without a big wait. Real simple and easy application process. Will use them again.

28 March 2026
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Reply from FineDay Funds

We truly appreciate your review, David! Hearing that the process was the easiest and fastest for you is exactly what motivates us. Thanks for coming back — we’ll be ready when you need us again.

Rated 5 out of 5 stars

Representative helpfulness

Representative helpfulness

27 March 2026
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Reply from FineDay Funds

Thank you for the amazing 5 star rating, Dennis. We're glad our representative’s support stood out and made your experience smooth. We appreciate you and hope to see you again.

Rated 4 out of 5 stars

First payment due date

I think the first payment due date is to close to the origination date, 5 days after?

25 March 2026
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Reply from FineDay Funds

Gloria A, thank you for your feedback—we truly appreciate you sharing your experience. We’re glad you chose us, and we understand your concern about the first payment due date feeling too close to the origination date. Your input is valuable and helps us continue improving our services. If you ever have questions or need assistance, please don’t hesitate to reach out. We appreciate your business and hope to serve you again!

Rated 5 out of 5 stars
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Reply from FineDay Funds

Dear Jay Hill,

We really appreciate you taking the time to share your kind words with us. We’re grateful to hear that you found our team helpful—it means a lot. Thank you again for your support, and we look forward to helping you anytime you need us!

Rated 5 out of 5 stars

Fast process

Fast process, customer service walked me through the process, he was friendly as well as professional answered all my questions

23 March 2026
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Reply from FineDay Funds

We really appreciate your kind words and five-star rating, Melinda! It's great to hear that the process felt fast and smooth for you. Our team takes pride in being both approachable and professional, so we're happy that came through during your experience. Thank you for trusting us—we’re always here if you need anything down the road!

Rated 5 out of 5 stars

Very helpful

Very helpful, got me what I needed for a bill.

23 March 2026
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Reply from FineDay Funds

Thank you so much for taking the time to share your five-star review. We truly appreciate your kind words and are glad to hear that our team was able to help you get what you needed to take care of your bill. We understand how important timely support can be, and it means a great deal to us that you felt the process was helpful and met your expectations. If you ever have questions in the future or need assistance again, we are always here and happy to help. Thank you for choosing us and for trusting our company with your financial needs.

Rated 4 out of 5 stars

Good to work with

The representatives and accountant were good to work with. Even though I could not get what I needed, I got approved to get $400 with a not so high monthly payment. I do understand this is an expensive form of borrowing. It helped me out when I needed some help.

21 March 2026
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Reply from FineDay Funds

We appreciate your honest feedback, C.L.. While we understand we may not have been able to fully meet your initial needs, we’re glad we could still offer some assistance during an important time. It’s great to hear that you had a positive experience working with our team. Thank you for choosing us, and we’re here for you whenever you may need support again.

Rated 5 out of 5 stars

They responded quickly

They responded quickly, and was very professional. I also received the amount needed.

22 March 2026
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Reply from FineDay Funds

Dear Customer,

We truly appreciate you sharing your experience with us and are grateful for your kind words about our quick response and professionalism. We’re so glad we could provide the amount you needed and make the process smooth for you. Thank you again for choosing us—we’re here anytime you need us!

Rated 1 out of 5 stars

Why would they think if you borrowed…

Why would they think if you borrowed $700. That they would take a $108. A week for 56 weeks. Over 700% interest and think any one would be stupid enough to agree with it. When I looked up this company they claim to be a native lender but no real way to search the actual source of there owners. Federal law says it's illegal to charge that interest rate it's illegal unless payday loans or native
But again just putting it on your logo that you are native lender doesn't make you a native lender. Again can't verify they are what they say they are. Operator refused to give me any info on company told me she had no way to email me any info. The website is vague at best and gives you no info.

22 March 2026
Unprompted review
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Reply from FineDay Funds

Thank you for taking the time to share your feedback—we truly appreciate you bringing these concerns to our attention, Raleigh. We’re glad to hear that you took the time to carefully review the loan terms and do your own research before making a decision, as we always encourage customers to fully understand any financial agreement.

We’re pleased that you recognized the speed and accessibility of the application process, as providing a quick option for those in need is something we strive for. However, we sincerely apologize for the frustration and concern caused by the repayment terms presented. We understand how the structure you described could feel overwhelming and raise serious questions.

We’re also very sorry to hear about your experience trying to get additional information. Transparency is extremely important, and it’s disappointing to learn that you were unable to receive clear answers or documentation from our support team. That is not the level of service we aim to provide.

Your concerns regarding our company information and how it is presented online are taken seriously. We understand how important it is for customers to feel confident in who they are working with, and we regret that our website and communication did not provide that clarity for you.

We appreciate your honest feedback, as it helps highlight areas where improvements are needed—especially around communication, transparency, and customer support. Thank you again for sharing your experience, and we wish you the best moving forward.

Rated 5 out of 5 stars

It's a very nice reward system and…

It's a very nice reward system and getting the loan was simple

19 March 2026
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Reply from FineDay Funds

Thank you so much for the five-star review, customer! We’re thrilled to hear that you’re enjoying the reward system and that the loan process felt simple and smooth—that’s exactly what we aim for. Your feedback means a lot to us, and we’re glad we could provide a positive experience. We appreciate you being part of our community!

Rated 5 out of 5 stars

Great job

They are great.

18 March 2026
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Reply from FineDay Funds

Thanks so much for your five-star review, customer! We sincerely appreciate your kind feedback and are so happy you had a great experience. Our goal is always to provide excellent service, and your review reassures us that we’re delivering on that promise. Looking forward to seeing you again soon!

Rated 5 out of 5 stars
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Reply from FineDay Funds

We’re so grateful for your five-star review—thank you, Ryan Graves! It’s wonderful to hear that our staff made a positive impression with their friendliness and helpfulness. That’s exactly the experience we aim to provide every day. We can’t wait to see you again!

Rated 4 out of 5 stars

It was easy to get a loan.

It was easy to get a loan.

26 February 2026
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Reply from FineDay Funds

We truly appreciate your 4‑star rating, Wanetta Modesitt! It’s great to hear the loan was easy to obtain. Thanks for choosing us, and we’re always here to help with your next step.

Rated 4 out of 5 stars

FineDay has helped me when I was desperate

Getting the loan was fairly easy, and I have borrowed from them in the past. The online system is very user friendly.
The only downside to this loan company is the absolutely astronomical interest rates. But they are honest and upfront about them, and I DO appreciate that. I wish they would offer reasonable rates for good repeat customers, or for consolidated debt relief, but so far I have not found that to be available. If you are considering using FineDayFunds, I advise planning to repay them as quickly as possible.

9 March 2026
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Reply from FineDay Funds

Thank you for your thoughtful feedback, Randy, and for being a returning customer. We’re glad to hear you’ve found our process easy and our platform user-friendly. We also appreciate your honesty regarding rates—transparency is very important to us. We continuously review our offerings, including options for repeat customers, and your input is valuable as we work to improve.

Rated 5 out of 5 stars

Fineday was a hero to me

Fineday was a hero to me. They were and are very sensitive to my needs...and that meant the world to me. I am very grateful to them! Not to mention that the process was very swift! Thank you to Fineday and your efficient team/staff!

15 June 2025
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Reply from FineDay Funds

Dear Dee,

We are truly honored to have been there for you and appreciate your kind words more than we can express. It means the world to us that our team’s care, sensitivity, and efficiency made a positive difference in your experience. We’re so grateful for your trust in us—thank you again for sharing this, and we’re always here whenever you need us.

Rated 4 out of 5 stars

Great customer service

Great customer service, willing to help people without having a prefect crefit score. I didnt 5 star because I've always been told there is always room for improvement.

6 March 2026
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Reply from FineDay Funds

Thank you so much for the great review, Tammi! We're thrilled to hear our team made the process easy and supportive, no matter the credit score. We appreciate your honest feedback and your reminder that growth never stops. Thanks again for choosing us!

Rated 5 out of 5 stars

A very fast and easy process

The application process was easy and quick. The response was fast and the money transfer was immediate. Yes, the internet rates are high but if you plan on paying off the loan quickly then this process is very easy.

12 March 2026
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Reply from FineDay Funds

Thank you for sharing your experience, Donna! We're glad to hear the application was quick and easy and that you received your funds right away. We appreciate your feedback and are happy the process worked well for you.

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