There were five boxes in the order. All of the packages suffered freight damage, and one was crushed bad enough the air filter inside was unusable. That package was refused. Better packaging is nessas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The part was just as described and the price was great. Upon arrival, I was pleased with the apparent quality. I'm giving 4 stars because shipping took longer than promised. Otherwise, very sati... See more
Company replied
Very accurate of delivery dates which is important as truck parts are critical to down time of the vehicle, will definitely use them again and price was a big selling point for me as well!!!👍👍 Than... See more
Company replied
Dear FinditParts Team, My experience with your company has been absolutely great. I really appreciate the prompt updates and your continuous follow-ups to ensure I received my part. Your cust... See more
Company replied
Company details
Written by the company
Founded in 2010, FinditParts is a leading eCommerce, intelligence, and technology solutions provider to the heavy-duty truck parts industry. Pairing America’s largest marketplace for OEM/aftermarket parts with unrivaled visibility into US heavy-duty truck parts supply and demand enables us to connect the entire heavy-duty ecosystem, eliminating repair delays and keeping commercial vehicles moving.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They had the part I needed that was…
They had the part I needed that was almost impossible to find anywhere else online! Fast shipping and great price,I could not ask for more. Thanks
27 August 2026
Reply from FinditParts
Thank you, Jim! We're glad we had the hard-to-find part you needed and that you were happy with the price and fast shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Had what I needed for a good price…
Had what I needed for a good price thank you very much
20 August 2026
Reply from FinditParts
Thank you, Ricky! We're glad you found exactly what you needed at a great price. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
THE PARTS WERE AVAILABLE WHEN I NEEDED…
THE PARTS WERE AVAILABLE WHEN I NEEDED THEM AND DELIVERED BEFORE THE EXPECTED DATE.
20 August 2026
Reply from FinditParts
Thank you, Rusty! We're glad we had the parts you needed available and that they arrived ahead of schedule. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Reply from FinditParts
Thank you, Daniel! We're glad you found it easy to locate the part you needed and place your order. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Mansour! We're glad you were happy with the price and delivery. We appreciate your business and look forward to serving you again!
- The FinditParts Team
The part was fine
The part was fine, i paid for overnight shipping on sat, didnt get my part til tue afternoon. The was nothing saying it would not ship till mon.
26 August 2026
Reply from FinditParts
Jim, we sincerely apologize for the delay with your order, especially after you paid for overnight shipping. We’ve issued a full refund for the shipping charges. We’re sorry for the inconvenience and frustration this caused.
- The FinditParts Team
Reply from FinditParts
Thank you, Jake! We're glad you were happy with the price and prompt shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Had the part in stock and was delivered…
Had the part in stock and was delivered quickly
19 August 2026
Reply from FinditParts
Thank you, Jim! We're glad we had the part you needed in stock and were able to get it to you quickly. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Reply from FinditParts
Sanchit, we sincerely apologize for the frustration caused by the lack of communication during your return. We’ve received the returned part and issued your refund. We’re sorry for the inconvenience and appreciate your patience while this was being resolved.
- The FinditParts Team
Always taking longer than except for…
Always taking longer than except for delivery, even if I pay next day air shipping
25 August 2026
Reply from FinditParts
Zubier, we sincerely apologize for the repeated delivery delays, especially after you paid for Next Day Air shipping. We’ve issued a full refund for the shipping charges. We’re sorry for the frustration and inconvenience this experience caused.
- The FinditParts Team
You were the only place great I could find my…
You were the only place I could find my filters
25 August 2026
Reply from FinditParts
Thank you, Brad! We're glad we had the filters you were looking for when you couldn't find them elsewhere. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Product showed up a day early
Product showed up a day early was as described. Worked good for my application will do business with this company again.
18 August 2026
Reply from FinditParts
Thank you, Douglas! We're glad your order arrived early, was exactly as described, and worked well for your application. We appreciate your business and look forward to serving you again!
- The FinditParts Team
VERY HAPPY AS ALWAYS
25 August 2026
Reply from FinditParts
Thank you, Carl! We're glad to hear you're happy with your experience as always. We truly appreciate your continued business and support!
- The FinditParts Team
Reply from FinditParts
Thank you, Wayne! We're glad you were happy with our pricing, communication, and quick shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Would give ZERO stars if possible
Would give ZERO stars if possible. They offered a FLASH SALE and then did Not Honor it! Told me there wasn't anything they could do about it. Told me they were sending me a credit but I have yet to receive it. Horrible company! Taking advantage of people during this economy.
18 August 2026
Reply from FinditParts
A. Baker, we sincerely apologize for the frustration and disappointment this experience caused. We understand how upsetting it is when a promotion does not apply as expected. We’ve issued a full refund for your order, and we’re sorry for the inconvenience and delay in getting this resolved.
- The FinditParts Team
Ordered Wong size lights and they…
Ordered Wong size lights and they reimbursed me. Will always stay devoted to suppliers like this .
18 August 2026
Reply from FinditParts
Thank you, Shane! We're glad we were able to resolve the issue with the lights and make things right for you. We truly appreciate your continued trust and loyalty to FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you! We're glad you received the right part and had a great experience with Ben. We'll be sure to recognize him for the excellent service. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Order arived ok installed the coolent…
Order arived ok installed the coolent reservoir and it leeks around the neck of the pressure cap
29 July 2026
Reply from FinditParts
Leo, we sincerely apologize for the issue with the coolant reservoir and the inconvenience this caused. We’ve issued a full refund for your order. We’re sorry the part did not meet your expectations.
- The FinditParts Team
Answered call quickly ,research my…
Answered call quickly ,research my Parts ,fast shipping , good deal
21 August 2026
Reply from FinditParts
Thank you, John! We're glad our team was able to quickly assist you with finding the right parts and that you were happy with the fast shipping and pricing. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Ease of use, quality products, quick turnaround
Easy to find oem parts and quick turnaround.
23 August 2026
Reply from FinditParts
Thank you! We're glad you found it easy to locate the OEM parts you needed and were happy with the quick turnaround. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
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