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Rated 1 out of 5 stars

I signed the contract, paid my BTW, registered the car in my name at the RDW, activated my insurance — you know, the boring stuff responsible adults do. Silly me, I thought that meant I c... See more

Company replied

Rated 5 out of 5 stars

Our experience with financial lease was just perfect. Very quick and very professional attitude. They really paid attention to our needs and helped us a lot in purchasing the car that we needed. Also... See more

Company replied

Rated 5 out of 5 stars

Despite my problem with the Dutch language, purchasing a new car became possible, the advisor who helped me was very professional. All matters were dealt with quickly and without problems. Thank you... See more

Company replied

Rated 5 out of 5 stars

My experience with financial lease was splendid i can recommend them as much as i can anyway this is not my first deal with them doing business with you guys is a pleasure i rate financial lease 99.9%... See more

Company replied

Company details

  1. Car Finance and Loan Company
  2. Car Leasing Service
  3. Leasing Service

Written by the company

FinancialLease.nl is er voor ondernemers. Snel, persoonlijk en passend bij jouw situatie. Zodat jij rijdt in de auto die bij jou past. Met keuze uit meer dan 100.000 opties vinden we altijd een oplossing. Wij zitten nooit stil. Daarom zijn we marktleider in financial lease.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a delightful adventure!

I signed the contract, paid my BTW, registered the car in my name at the RDW, activated my insurance — you know, the boring stuff responsible adults do. Silly me, I thought that meant I could actually drive my own car home.

But no! Financial Lease Nederland's trusted partner dealer in Boekel (Van Doorn Automotive) had other plans. Apparently my car was being held hostage until Financial Lease Nederland processed THEIR payment to the dealer — a payment that, according to their OWN contract (Art. 3.3), has absolutely nothing to do with me. Funny how that works.

So I spent my entire day — morning to evening — sitting at a dealership in the middle of nowhere, reading contract articles out loud to people who apparently never read what they signed. I felt like a free legal consultant. You're welcome.

And here's the best part: the payment WAS actually made. The dealer had the confirmation. He just... didn't trust it. So I sat there the whole day for nothing, while the dealer questioned the legitimacy of a bank transfer from the leasing company he signed a contract with. Peak professionalism.

But the real cherry on top? When I finally demanded my keys, the dealer's father and son duo physically tried to prevent me from leaving the office. Nothing says "professional business partner" quite like a kidnapping attempt over a bank transfer that already went through.

Dear Financial Lease Nederland: maybe, just maybe, screen your partner dealers? Or at the very least, warn your customers to bring a lawyer and a survival kit.

One star, because zero isn't an option.

20 February 2026
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Thank you for your review Santiago.

We would like to clarify that the decision to release the vehicle lies solely with the supplier. It is entirely up to the supplier to determine whether they hand over the vehicle or not. This decision is not made by us and is therefore outside of our control.

Even when a payout confirmation has been issued, the supplier may choose not to release the vehicle if the funds are not yet visible in their account. The visibility of the payment in the supplier’s bank account is what ultimately determines whether they proceed with the handover.

We understand that this can be frustrating, but unfortunately this is a matter between the supplier and their bank processing times, and not something we can influence.

Rated 1 out of 5 stars

If you care about your time, don’t waste it with them

They are slow, unprofessional, unresponsive and untrustful.

16 January 2026
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Thank you for your review. We are sorry to hear that you are dissatisfied with your experience with Financiallease.nl. We will take this into account when improving our processes. For this reason, we would like to ask you to send an email to reviews@financiallease.nl.

Rated 5 out of 5 stars

I was very satisfied with Arman

I was very satisfied with Arman, he always answered my call and explained everything very clearly, thank you again

28 April 2025
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Glad we could help you with a suitable financial leasing solution. We pass on the compliments
to Arman. Safe kilometres wished!

Rated 5 out of 5 stars

That was this what i want…

My experience was really nice every time when i had a question i always get fast answer back and it was good in my opinion

17 March 2025
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Hi Krzysztof, dank je wel voor de review. Fijn dat we je van dienst konden zijn. Veel plezier met de auto!

Rated 5 out of 5 stars

The best experience!

We had very good experience with FinancialLease. Julian was very helpful and patient for us. Great advisor and extremely polite person. We highly recommend Julian and the company if you want to get your dream car.

3 February 2025
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Hi Emilia, I'm glad you had a good experience. We will pass your compliments on to Julian, thank you for the kind words!

Rated 5 out of 5 stars

Opel combo

a very nice lady named Femke helped me with all matters related to the car, she always replied and made a favorable offer for me

6 February 2025
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Glad to hear that everything was to your liking and thank you for the kind words. We will pass them on to Femke!

Rated 5 out of 5 stars

Everything at the highest level

Everything at the highest level. Professional customer contact! The documents were prepared by express. I am very satisfied with the car and the transaction

15 December 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl


Hi Piotr, thank you for your review! Nice to hear that you received good help. We wish you many safe meters in your new car.

Rated 5 out of 5 stars

Good advice

Helpful people, Helpful answers lot of patience and education from their side

5 December 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Hi Theodoris, thank you for the review. Glad we could be of service to you.

Rated 1 out of 5 stars

Did not commit to agreement

Did not commit to agreement. When contacted about this did not reply or solve the issue

19 September 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Dear Guido,

Thanks for the feedback. Unfortunately we cannot find you in our customer base. We would like to contact you to exchange this, can you share your details with us?

Yours sincerely,
FinancialLease.nl

Rated 5 out of 5 stars

Hello and thank you Financial lease.nl

Hello and thank you Financial lease.nl! I apreciate the onestity and transparente on all the proces. Thank you Armand, you have 10/10 from me!

10 June 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Hi Danut, wij zijn blij dat we jou hebben kunnen helpen met een passende financial leaseoplossing. Dank je wel voor je review :-)

Rated 5 out of 5 stars

Very good experience

Our experience with financial lease was just perfect. Very quick and very professional attitude. They really paid attention to our needs and helped us a lot in purchasing the car that we needed. Also, they took care that everything will be as we agreed. I would recommend them to anyone who wants a fast and professional service.
Freek was of great help :)

23 April 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Hi Andreea, thank you for the nice review.

Rated 5 out of 5 stars

My experience with financial lease was…

My experience with financial lease was splendid i can recommend them as much as i can anyway this is not my first deal with them doing business with you guys is a pleasure i rate financial lease 99.9%to anyone who needs a good ride please guys keep it up 👏

4 May 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Thank you so much for the nice review. Have fun with your new car. Drive safe!

Rated 5 out of 5 stars

Fast reliable

Fast reliable, honest service
They did everything from start to end hassle free and very professional!
Gino van de Ree was of great help
Would definitely recommend

9 March 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Fijn dat we je konden helpen met een passende financial leaseoplossing. We geven de complimenten door aan Gino. Veilige kilometers gewenst!

Rated 5 out of 5 stars

Good

IT is a very good car

16 February 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Thank you for the nice review!

Rated 5 out of 5 stars

Great experience

It was great dealing with Joel from Financial Lease. Everything went smooth. I highly recommend this company.

6 February 2024
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Fijn dat we je konden helpen met een passende Financial Leaseoplossing. We geven de complimenten door aan Joël. Veilige kilometers gewenst!

Rated 1 out of 5 stars

I have never received worse service…

I have never received worse service than this.
It took weeks to get the car, you lost my documents, you tried to change the contract and the offer without asking my permission, you lied to me on the phone thinking I was the one 'last idiot on earth, like the cherry on the cake after weeks of waiting the offer received from you and the monthly amounts did not match the real offer from Santander.
You have done a sloppy job and with little professionalism and customer care, it seems that in Your office lacks someone to monitor the situation.
I would like to be contacted by someone and tell my story, where I can also indicate the names of the people who handled my leasing apply

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Check engine lamp is on i was allready…

Check engine lamp is on i was allready on warranty 2 times auto has not been fixed Additionally, when braking, you can smell the brakes

11 December 2023
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Hi Maciej, we're sorry. We are working on it. We'll contact you with an solution.

Rated 5 out of 5 stars

The best advisor in the Netherlands

Despite my problem with the Dutch language, purchasing a new car became possible, the advisor who helped me was very professional. All matters were dealt with quickly and without problems.
Thank you very much !

24 November 2023
Unprompted review
FinancialLease.nl logo

Reply from FinancialLease.nl

Thank you for the nice review. Glad that we could help you. Have fun with your new car.

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