Financiable Reviews 

4,313
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 693 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably prompt response times and extremely helpful staff members who always take the time to thoroughly explain financial processes and answer all queries. Consumers truly appreciate the personalized approach, noting that representatives listen carefully to individual requirements and arrange completely suitable financial consultations efficiently and professionally. Some reviewers were dissatisfied with follow-up communication and encountered occasional scheduling difficulties following their initial interactions. A few people also mentioned experiencing frustrating delays in getting further responses or having trouble connecting with professionals for their scheduled appointments.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as knowledgeable,... See more

Customer service

Clients share positive opinions on customer service, highlighting that support representatives are... See more

Service

Users describe positive interactions with service, highlighting fast communication and helpful support when... See more

User experience

Customers felt high satisfaction with the user experience, highlighting that the process was quick, bespoke,... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting that they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great service to connect people with fully vetted & qualified Financial Advisors. Josh, who I spoke to initially, could not have been more helpful. He explained how the system worked and t... See more

Rated 5 out of 5 stars

Request for a Financial Advisor The response time from filling in the online form was prompt. The person I spoke to was very helpful, he summed up my requirements and made me an appointment... See more

Rated 5 out of 5 stars

Lewis called me very quickly after I googled for information about financial advisors. He was very friendly, supportive and reassuring. He took a lot of information to enable him to get a financial ad... See more

Rated 5 out of 5 stars

I was quickly put in touch with a suitable company for my immediate pension needs. The whole process was bespoke and painless. I am in the process of moving funds between providers, with no previou... See more


Company details

  1. Non-Bank Financial Service
  2. also in
  3. Asset Manager Service
  4. Investment Service

Written by the company

We make it easy to find trusted & unbiased IFAs. Our service includes a free consultation with your local, expert financial advisor. All our advisors are registered with the Financial Conduct Authority and we've helped 1000's of people across the UK. An independent financial advisor can help you with life's major decisions in many areas, including: Pensions & Retirement, Investments, Savings & ISAs, Business Finance, Tax Planning, Insurances, Financial Planning and Mortgages

Connecting 1000's of people across the UK to FCA registered financial advisors for life's major decisions.

Written by the company

1000s of local advisors
We make it easy to find trusted & unbiased IFAs, who will contact you within 24 hours of your enquiry
Free Consultation
Your 1st session is free, so you can talk in detail with a financial advisor without incurring any charges
No hidden fees
Your advisor will explain their fees fully before carrying out any chargeable work on your behalf

GDPR Compliant

Your Data is Safe and Secure

We are committed to ensuring that your privacy is protected and comply with data protection law and principles. We are registered with the Information Commissioner's Office, registration number ZA169011.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(4,313)

675 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was amazing


My experience was amazing . Everything was explained so well . I felt so much at ease by the end of the conversation , i was nervous to begin with . At the end of the conversation i felt i had made the right decision to pick up the phone and make the phone call . Thank you so much .,

10 October 2026
Rated 5 out of 5 stars

Always prefer someone who has been recommended

This is a great service to connect people with fully vetted & qualified Financial Advisors. Josh, who I spoke to initially, could not have been more helpful. He explained how the system worked and took some details about what type of advice I needed. He then arranged for a suitable Financial Advisor to visit me for a one hour consultation completely free of charge.
There is no obligation to proceed after the initial meeting, but I’m hopeful that the recommendation is a good one.

9 October 2026
Rated 5 out of 5 stars

Lewis called me very quickly after I…

Lewis called me very quickly after I googled for information about financial advisors. He was very friendly, supportive and reassuring. He took a lot of information to enable him to get a financial advisor that suits my needs. He spent time talking to me on the phone to make sure he had all the information he needed to support and was very understanding of my situation as well as my lack of knowledge around pensions. He gave me as much information as he could in the remit of his role to reassure me about possible future plans. Lewis was also clear, easy to understand and solved a lot of the queries I had. He has given me piece of mind for the next steps and I am confident he has carefully chosen the financial advisor who he has arranged to call me next week.

9 October 2026
Rated 3 out of 5 stars

The service matches you with an…

The service matches you with an appropriate financial adviser. I have not met the adviser so all I can comment on was the call handling and efficiency of the person doing the matching. They were efficient and courteous, how well they have matched me on the basis of the information requested remains to be seen

5 October 2026
Financiable logo

Reply from Financiable

Hi Krystyna

Thank you for taking the time to share your feedback.

We’re pleased to hear that you found our team efficient and courteous during your initial conversation.

At Financiable, our goal is to connect individuals with the most appropriate financial adviser based on their individual needs and objectives. We aim to ensure that each introduction is guided by the adviser’s expertise, availability and suitability.

We appreciate your positive comments and hope your upcoming consultation with the adviser meets your expectations.

Thank you

The Financiable Team

Rated 4 out of 5 stars

Initial Telephone Conversation Good

My telephone call was an initial enquiry regarding speaking to a Financial Advisor. Daniel was very thorough on the telephone in collecting information in order to obtain the right Advisor for myself. He gave me a lot of good information about the company and what an Advisor could do for me. I then found this information being repeated on a regular basis which was time consuming and unnecessary. It was a very long-winded call to actually get an appointment sorted.

9 October 2026
Rated 4 out of 5 stars

No idea where to start

No idea where to start finding a financial adviser and one not tied to limited number of 'own' products.
Finaciable found me a local company after asking what my situation and needs were.
Only downside was too many phone calls which I find pushy and not answered once or twice when I did pick up. Agent who dealt with me was good... sorry I forgot your name.

1 October 2026
Rated 5 out of 5 stars

Contact with Financiable was pleasant

Contact with Financiable was pleasant, the operative spoke to me with confidence and was knowledgeable about what I was trying to achieve with a Financial Advisor. My information was gathered and patiently waited for some missing information before my inquiry was processed. I was then matched up with a advisor to suit my situation.

7 October 2026
Rated 5 out of 5 stars

Spoke to Andy

Spoke to Andy, who asked about my requirements and expectations, before arranging for advisor to attend and discuss my options free of charge at home. G9t text and email to confirm and look forward to hearing the advise and recomendations next week.

7 October 2026
Rated 5 out of 5 stars

A friendly approach

A friendly approach, yet essential information was required and it's need clearly explained.
Any questions were answered in a straightforward way.

5 October 2026
Rated 5 out of 5 stars

Sent in an enquiry on a Sunday and had…

Sent in an enquiry on a Sunday and had a call from Lewis on Monday at 10am.
Lewis seems to know his stuff and asked me questions that were all relevant to my situation. He explained things in a manner that was easy to understand without in any way being condescending. An appointment with an adviser recommended by Lewis has been arranged.

5 October 2026
Unprompted review

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