Finance Factory Reviews 308

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, making the process smooth and easy. Many people highlight the exceptional customer service, noting the team's responsiveness, patience, and dedication to guiding them through the entire process. The service provided is frequently described as efficient and quick, with consumers appreciating the speed at which their needs were met and the user-friendly experience. Reviewers are particularly impressed with the prompt response times and the overall ease of securing funding.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting the quick response times and thorough... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, describing it as effortless, easy, and stress-free. Many... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was pleasantly surprised at how great it was to work with Finance Factory, specifically Brady and Priscilla, who were very professional, prompt and helped me secure funding for a new business star... See more

Company replied

Rated 5 out of 5 stars

Dan and his team were genuine and up to the task to help me secure funding. After understanding my needs, they presented options quickly and followed up via phone to walk me through the loan process a... See more

Company replied

Rated 5 out of 5 stars

Finance Factory found funding sources that met the need at highly favorable terms. They did the legwork of filtering out all that would not work, and provided several options meeting my criteria. I... See more

Company replied

Rated 5 out of 5 stars

Priscilla was excellent. Very responsive and understood our goal. She didn't stop working hard until that was achieved. She also went above any beyond assisting with much of the administrative or coac... See more

Company replied


Company details

  1. Finance Broker
  2. Alternative Financial Service
  3. Business to Business Service
  4. Financial Consultant
  5. Non-Bank Financial Service

Written by the company

We live with one purpose: to help you succeed. Finance Factory is a leader in the startup and alternative business funding spaces, maintaining an A+ rating with the Better Business Bureau and ranked one of LendingTree’s top startup funding experts. Founded in 2006, Finance Factory helps early-stage business owners solve the challenges they face when obtaining capital to launch or grow their small businesses. The principles of Finance Factory have been instrumental in growing and leading multiple fintech and real estate investment companies; several of which have been ranked as the top 200 Fastest Growing Companies in the United States by Inc. Magazine. By applying the lessons they learned from working with entrepreneurs and angel investors at the IRA Network, as well as their first-hand knowledge of the booming alternative lending market, they developed a unique and proprietary process to help entrepreneurs access capital. Our professional and informative funding specialists will educate and provide you with all the information you need to make an informed decision. We specialize in establishing and facilitating relationships between our portfolio of vetted small business loan lenders and small business owners like you. Our network offers you quick access to many different investors and lenders ready to meet your individual funding requirements. Qualified applicants can receive Loans, Leases, and Lines of Credit from $5,000 up to $500,000 in as little as 48 business hours. All at no upfront cost or obligation to you. Over the past 15 years, Finance Factory has successfully established $1 billion in funding for entrepreneurs nationwide. To see how we can help you achieve your goals, please give us a call today, 800-691-6727.

The Ultimate Tailored Funding Solution

Written by the company

Empowering people, and improving lives through better financial solutions.
Positive Mental Attitude: Our behavior and conduct reflect positivity.
Integrity: We adhere to high ethical principles and standards.
Respect: We value the difference in everyone we work with and treat them with dignity and courtesy.
Customer Value: We seek to understand our customers’ needs and we consistently deliver on our promises.
Accountability: With courage and honesty, we accept responsibility for our actions. Innovation: By leveraging our knowledge and experience we continually invest in and embrace new opportunities.

Fast & Simple Unsecured Funding!

See What's Available,

See What's Available,
With NO impact to your Credit!

Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Very professional

Very professional, they were there to help the whole way through.

6 September 2025
Finance Factory logo

Reply from Finance Factory

Excellent news, thanks so much. Happy to help with your build out!

Rated 5 out of 5 stars

Priscilla was excellent

Priscilla was excellent. Very responsive and understood our goal. She didn't stop working hard until that was achieved. She also went above any beyond assisting with much of the administrative or coaching via the phone. I would refer her 10 out of 10 times.

13 September 2025
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Reply from Finance Factory

You were great to work with! Appreciate your trust in the process :)

Rated 3 out of 5 stars

Expensive origination fee for just…

Expensive origination fee for just ending up with a personal auto loan.

13 September 2025
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Reply from Finance Factory

Thank you for the feedback! For the folks at home, Finance Factory does not charge an origination fee. There is a fee for our service.

Rated 5 out of 5 stars

Great Exprience

They were able to help me and taught me several things about the process as well. I definitely recommend.

13 September 2025
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Reply from Finance Factory

Thanks so much!

Rated 5 out of 5 stars

Got the loans I needed

Got the loans I needed, even though one fell through got refunded my money back!

21 August 2025
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Reply from Finance Factory

Thank you for your understanding!

Rated 5 out of 5 stars

Quick and easy to deal with

I started the process with Mitch, he was patient and answered my questions. Then I continued with Donald who walked me through the process. Once we made it through my questions so I had a better understanding it was a Quick and easy process.

29 August 2025
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Reply from Finance Factory

Great feedback, thanks so much!

Rated 5 out of 5 stars

The process started with Bryan very…

The process started with Bryan very professional and very responsive to your needs. He was very confident he could handle your request. He assigned Priscilla to assist in the closing of the process. Both of them were phenomenal through the entire process. Priscilla works consistently with you to make sure the process is successful for your needs. She was very productive, professional and awesome customer service. If you looking for the BEST you have selected the right company. I can’t say enough about them to showcase their services.

29 August 2025
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Reply from Finance Factory

Grateful for your feedback Nancy! Best wishes with Hot Diggidy Dog Inc. :)

Rated 5 out of 5 stars

Quick and easy process.

Quick and easy process.. fast funding. I will definitely be doing business with them again in the future. Highly recommend!

21 August 2025
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Reply from Finance Factory

Thank so much! Can't wait to help with Casey Trucking's expansion next!

Rated 5 out of 5 stars

Above and beyond

I had spent countless weeks looking for an organization that would possibly assist me, a new business owner with financial relief. The quest for support was fairly daunting and exhausting due to the fact that many institutions were reluctent to entertain new businesses or would hit you with an outrageous APR just for doing business! I however had the fortunate opportunity to come across an amazing individual! For legal purposes, I’ll call her Priscilla I, and man does she have the midas touch! She absolutely nailed it! The second time around seems to be the charm! We'd spoken previously about business opportunities, but I was reluctant to see the light for being in pursuit of other $ opportunities. She understood and like any professional, allowed me to venture off in pursuit of happiness. However, and like the intuition of any mother, she called me back up to check my progress. Yes, I was slowly sinking! They say superheroes don't wear capes, and that's true in so many ways! Priscilla stepped in, threw me a rope and saved the day by securing me an excellent deal, and the rest is history! I want to informally Thank you for being there for me in my time of need! Above and beyond is what she achieved! As a first timer doing businesses with Finance Factory, she has set the bar high, I mean really high and I'd highly recommend this agency to anyone with the highest of remarks! Thank you, again!

14 August 2025
Unprompted review
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Reply from Finance Factory

The best review, thank you so much for taking the time to share your experience with our team! It means so much, and we can't wait to hear about your updates on the business :)

Rated 5 out of 5 stars

Great communication and fast responses

Great communication and fast responses. They gave me multiple choices and options to what I needed. 5 Stars all the way and would recommend and do business again.

2 August 2025
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Reply from Finance Factory

Repeat business is the best compliment, thanks so much and best of luck with Winter Eagle Storage!

Rated 5 out of 5 stars

How quick the loan was processed

How quick the loan was processed. How easy the process was. the staff assisting with the loan process.
The loan amount was between the 30,000 and 80,000, which was good . The only thing was that the monthly payments were a little higher than I expected, But freeing up some other major loans prevented practically my whole retirement check going toward one bill.

7 August 2025
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Reply from Finance Factory

So glad the team was able to make the numbers work for your start up, look forward to updates on Sisi Managed Care!

Rated 5 out of 5 stars

The team was the best

The team was the best! Got me the money I needed asap! Wonderful guys!

1 August 2025
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Reply from Finance Factory

Thanks so much, happy that our streamlined process helped get you where you needed to be!

Rated 5 out of 5 stars

Priscilla - Ask for her by name

I started a business about a year ago and made a rookie mistake of not having enough capital upfront.

What no one tells you is, your business must be opened for two years to get a loan from a commercial bank and most banks no longer offer personal loans.

I did a lot googling, reading and weighing my options. I was very hesitant to get a loan through a third party but I reached out to Finance Factory regardless of my hesitation.

It’s important to note, I am a very tough customer and I rarely receive good service. That said, I had the BEST experience with Priscilla!! I was blown away by her - and that’s saying something. Ha! Her knowledge, ability to explain complicated information in a clear way and her lovely disposition were all remarkable.

It was easy to put my trust in Priscilla because she knows the business inside and out and she made me feel like she was working for me. Priscilla really put my mind at ease. I am so impressed and you will love her too.

10/10 Highly Recommend.

27 June 2025
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Reply from Finance Factory

Wow Wow Wow! Best review ever, thank you so much !

Rated 5 out of 5 stars

Working with finance factory was a painless experience

Working with finance factory was a pleasure. They were extremely helpful and I received the finances that I needed with little issue. I especially want to acknowledge Brandon Rodriguez and Priscilla Irzyk for making the loan procurement as "painless as possible."

24 July 2025
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Reply from Finance Factory

Thanks so much Harold! Glad the team could make your next deal a success!

Rated 4 out of 5 stars

Helpful and attentive

Helpful and attentive. Knowing what the customer says and wants is essential.

11 July 2025
Finance Factory logo

Reply from Finance Factory

Happy to be able to help you and El Flaco Transport move to the next level!

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