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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its exceptional ease of use, intuitive design, and efficient processes, making event creation and management straightforward. Many highlight the quick payment processing and the convenience of managing ticket sales, which saves time and reduces stress. The platform's reliability and user-friendly interface are frequently mentioned as key benefits for both organizers and attendees. Reviewers also commend the excellent customer service, noting that support is responsive, helpful, and professional, whether through the virtual chat assistant or direct agent interaction. The ability to customize events, track availability, and integrate with personal websites further enhances the positive experience for many users.

What people talk about most

User experience

Consumers find the user experience to be highly positive. Many reviewers praise the platform's ease of use,... See more

Website

Customers had positive experiences with the website. Reviewers consistently praise its ease of use, clean... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its friendliness, speed, and... See more

Service

People report positive experiences with service. Customers are very satisfied with the service, highlighting... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight the ease of handling... See more

Based on these reviews

Rated 5 out of 5 stars

We’ve been working with Fienta for the past two months, and we’re really happy with the experience. Everything is fast — creating new events takes just a few minutes, and the whole process feel... See more

Company replied

Rated 5 out of 5 stars

I use Fienta for my breathing group sessions. It's a very simple and convenient way to make the event visible, track availability, send messages to clients, and share the event link on other channels.... See more

Company replied

Rated 5 out of 5 stars

Fienta is simple, easy, and amazingly efficient to use. It’s been fantastic for my business, and I genuinely couldn’t recommend it more. The virtual chat assistant has answered all my queries, and the... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with Fienta. The platform is convenient and easy to use, both for me and for my customers. What I value the most is that I always have a clear overview of how many people will atten... See more

Company replied


Company details

  1. Event Ticket Seller

Written by the company

Fienta is an online ticketing platform that helps event organizers sell tickets and manage their events. Organizers use Fienta to create events, sell tickets online, and manage registrations, while attendees use the platform to purchase tickets quickly and securely. We believe ticketing should be transparent and fair. That’s why we focus on keeping fees low and avoiding unnecessary charges for ticket buyers. Many ticketing platforms add multiple extra fees during checkout — our approach is to keep pricing simple and predictable for both organizers and attendees. Fienta works with thousands of event organizers across different types of events, from small community gatherings to large festivals and conferences. Each event listed on Fienta is created and managed by the organizer, who is responsible for the event itself, including scheduling, content, and any potential changes or cancellations. Our role is to provide reliable technology for ticket sales and attendee management. When questions arise about ticket purchases, payments, or how the platform works, our team is available to help both organizers and attendees. We continuously work to improve the experience for everyone using Fienta and value feedback from customers and event organizers alike.


Contact info

4.8

Excellent

TrustScore 5 out of 5

94 reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to setup and everything laid out…

Easy to setup and everything laid out so nicely. Easy like water.

21 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi Sirshendu, thanks so much for sharing your experience!

It’s great to hear that getting started felt smooth and everything was clearly structured for you.
We’ll keep focusing on making the whole flow feel just as effortless going forward.

Cheers,
The Fienta Team

Rated 5 out of 5 stars

the best one

20 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi Oleg, thanks so much for the kind words! It means a lot to hear that the platform stands out for you. We’ll keep working to make your experience even better moving forward.

Thanks again,
The Fienta Team

Rated 5 out of 5 stars

Best Customer Service and no hidden fees

I have used Fienta many many times for large school events. The best thing about this is the very good communication and the personal relationship they build with each customer. The instructions to set up are very easy and clear. In addition, it's very easy to link the data and download all ticket information on an excel sheet. It is so easy without any extra costs apart from the ones that they have clearly stated. I couldn't recommend this more!

20 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi Isabelle, we really appreciate you taking the time to share your experience!

It’s great to hear that managing larger events has felt smooth and that the communication and hands-on approach have made a difference for you.
Thanks as well for highlighting the clarity around setup and pricing — we’ll keep working to make everything even more seamless as we grow.

Thanks again,
The Fienta Team

Rated 5 out of 5 stars

Easiest platform for tickets

It's easy to use and has all the functions you need. The developers are very eager to please the clients so whatever issue or update you might need, they're always willing to help. Unlike any other ticket platforms, seriously!

20 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi Adeele, thank you for sharing your thoughts!

It’s great to hear that the platform feels straightforward while still covering everything you need, and that our team’s responsiveness has stood out.
We truly value that feedback and will keep doing our best to support you and improve wherever possible.

Cheers,
The Fienta Team

Rated 5 out of 5 stars

Recommendation

User friendly, the fees are very reasonable and if any help is needed the staff is quick to respond. Have used fienta for years now and will continue to do so!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful platform for ticket sales!

9 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi Reesi, thank you for sharing your thoughts!

It’s great to hear the platform has been a strong fit for managing your ticket sales smoothly.
If there’s ever anything you feel could make the experience even better, we’d love to hear your ideas.

Thanks again,
The Fienta Team

Rated 5 out of 5 stars

Makes it super easy to handle free and…

Makes it super easy to handle free and paid events. Haven't had any issues, and the amount of integrations and 3rd party connectors is simply fantastic.

13 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi, we appreciate you taking the time to share your experience!

It’s great to hear that managing both free and paid events feels effortless and that the integrations add real value to your workflow.
If you ever spot anything that could be improved, we’re always open to feedback and ideas.

Best regards,
The Fienta Team

Rated 5 out of 5 stars

it is good for organisers

it is good for organisers

11 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi, we appreciate you taking a moment to share your thoughts!

It’s great to hear the platform works well from an organiser’s perspective and supports your needs effectively.
If there’s ever anything that could make the experience even better, we’d be glad to hear your ideas.

Best regards,
The Fienta Team

Rated 5 out of 5 stars

Simple, fast and very affordable

Simple, fast and easy to use selling platform. It takes 2-3x less time to create event on fienta vs known alternatives.

Also quite transparent with pricing and doesn't cost much which is a great plus for small merchant like myself and my customers

In addition - customer service if friendly, fast and very helpful. Whenever there's an issue or even idea - they always come back with a solution or update when it becomes available

1 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi, thanks a lot for taking the time to share such detailed feedback!

It’s great to hear that setting things up feels quick and straightforward, and that the clear pricing works well for you and your customers.

We also really appreciate your kind words about the support team—always happy to help and keep improving based on your ideas.

Cheers,
The Fienta Team

Rated 5 out of 5 stars

Recommend

Easy and fast administration!

10 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi, we appreciate you taking a moment to share your feedback!

It’s great to hear that managing your events feels quick and straightforward, making the whole process more efficient.
We’ll keep focusing on keeping things simple and smooth for you.

Best regards,
The Fienta Team

Rated 5 out of 5 stars

I’m very satisfied with Fienta

I’m very satisfied with Fienta. The platform is convenient and easy to use, both for me and for my customers. What I value the most is that I always have a clear overview of how many people will attend my event. It also saves me from dealing with ticket sales on-site and handling cash, which makes organizing events much smoother and less stressful.

9 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi Anu, we really appreciate you sharing your experience!

It’s great to hear that the platform makes both managing events and the buying process smooth, while giving you a clear picture of attendance.
Glad it helps reduce the hassle on-site and makes organizing feel more effortless.

Thanks again,
The Fienta team

Rated 5 out of 5 stars

Always trustworthy and fast partner for…

Always trustworthy and fast partner for ticket sales. I prefer fienta because of its ability to configurate and style events easiely and the option to sell tickets with a minumum of data from the customer - this is important to me. Many payment methods are accepted, fast payouts, good support.

1 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi Mario, thanks a lot for sharing your feedback!

It’s great to hear that the platform gives you the flexibility you need while keeping things simple for your customers.
And we’re glad the payments, payouts, and support have all met your expectations.

Thanks again,
The Fienta team

Rated 5 out of 5 stars

Such a lean and easy to navigate system…

Such a lean and easy to navigate system and the prices are totally cool. I was helped superquickly and easily when I had a problem logging in. Thank you!

6 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi ChiLi, thanks a lot for taking the time to leave a review!

It’s great to hear that the platform feels simple to navigate and fairly priced, and that our team could quickly help you get back on track. We truly appreciate your kind words!

Cheers,
The Fienta team

Rated 5 out of 5 stars

Fienta is lovely

Fienta is lovely. I have managed to promote and make a beatiful landing page for my storytelling show. Would recommend to anyone wanting to have a ticketing platform that is easy to use and customisable.

8 January 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi, thanks so much for sharing your experience!

It’s wonderful to hear that you were able to create a page that truly fits your storytelling show and helps promote it effectively.
We appreciate the recommendation and will keep working to make the platform even more flexible and easy to use.

Best regards,
The Fienta team

Rated 5 out of 5 stars

Very user friendly

Very user-friendly. Fair fees. I have used Fienta to organise a health conference with 150 attendees, and it worked so well that I am sure I will use it again in our future events.

8 April 2026
Unprompted review
Fienta.com logo

Reply from Fienta.com

Hi Bruno, appreciate you taking the time to share your experience!

It’s great to hear that the platform felt easy to navigate and supported your conference smoothly, especially at that scale. Glad it made a positive impact—we’d love to be part of your future events as well!

Cheers,
The Fienta team

Rated 5 out of 5 stars

I love how authentic fienta is

I love how authentic fienta is! at first i was scared to you them for my event ticket purchasing because i hadn’t used it before and i’m in kenya so it hard to trust an outsider. but i did it. you don’t have to wait until the end of your event to access you money that’s the best part of it. just request a payout and in a day you have your money. and oh my god the fees??? so cheap! highly recommend ⭐️⭐️⭐️⭐️⭐️

8 April 2026
Unprompted review

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