Fieldskill Ltd - Business Workplace Essentials Reviews 

189
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve been buying from these guys for a couple of years now and they are absolutely exceptional. Every order has been handled professionally and efficiently, and the level of service is consistentl... See more

Company replied

Rated 5 out of 5 stars

Absolutely best Customer service I have ever experienced. I am small private customer who only get couple of small orders a year but I am always greeted and treated like a valuable customer. Gabi... See more

Company replied

Rated 5 out of 5 stars

I've been really impressed with FieldSkill. Customer service has been great even on small orders. Communications have been clear and prompt they respond to emails quickly and are good at updating on... See more

Company replied

Rated 5 out of 5 stars

What a wonderfully generous company! I called needing a flipchart pad for some training that we are delivering for our staff tomorrow; we run a residential care service for adults with autism and co... See more

Company replied

Company details

  1. Office Supply Store
  2. also in
  3. Office Equipment Supplier
  4. Office Furniture Store
  5. Packaging Supply Store
  6. Wholesaler

Written by the company

Established over 40 years ago, we still hold true to our overriding principle of providing a quality product with an unparalleled level of customer service. Our aim is to supply everything your business needs in its day-to-day running whether it is stationery for the office, packaging materials for the warehouse, or janitorial products for the whole building. We only deal with local firms for several reasons. Most importantly, it allows us to really get to know our customers, their needs, and what is important to them. By understanding this we aim to build a long-term relationship and provide a service that best suits you, something only an efficient local firm can offer. We try and make the life of a busy buyer simpler. Once you place an order with us you can rest assured that it is in reliable hands and you can concentrate your valuable time on other things. So, if you are responsible for buying packaging materials, janitorial supplies, stationery, or office furniture and you want to use a local firm you can trust, give us a try.


Contact info

4.8

Excellent

TrustScore 5 out of 5

189 reviews

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4.8

All reviews

(189)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

delivered really fast and the driver…

delivered really fast and the driver carried in the big box for me so kind. The product is more than what I expected. I'm so happy. Thank you

10 May 2024
Fieldskill Ltd - Business Workplace Essentials logo

Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Samantha for the lovely review!

Rated 5 out of 5 stars

Lovely office chair

Lovely office chair, delivered super quick!

9 April 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you for the lovely review Emma! We're glad you like the office chair and the speedy delivery!

Rated 5 out of 5 stars

Easy online ordering and fast delivery

From receiving my log in email and ordering my chair and it took 2 days to receive it.
Easy to follow instructions and fast delivery

18 April 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Brenda for the wonderful review! We appreciate you taking the time.

Rated 5 out of 5 stars

No issues

Everything we required is always provided. Mo Moussa is excellent at communicating when an issue may arise and solves it promptly.

16 April 2024
Fieldskill Ltd - Business Workplace Essentials logo

Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Michelle for the glowing review! We will pass on your feedback to Mo who I'm sure will be incredibly pleased!

Rated 4 out of 5 stars
Fieldskill Ltd - Business Workplace Essentials logo

Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Nirmal for taking the time to write us a positive review. We will be in touch to find out how we could have made your experience with us even better.

Rated 5 out of 5 stars

friendly customer service

friendly customer service, quick delivery

21 March 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Rachel for the lovely review!

Rated 5 out of 5 stars

fast delivery- a lot of communications…

fast delivery- a lot of communications made prior to delivery- you get fast response when you email them

13 March 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Elsie for the wonderful review!

Rated 5 out of 5 stars

Good Service

Overall, really good experience and service. Order was delivered on a day when I was working from home and came within the time stated.

12 March 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you for the positive feedback Rebecca!

Rated 5 out of 5 stars

Excellent

Prompt customer service

16 February 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Abdulkadir for the review!

Rated 4 out of 5 stars

quick delivery

Kept up to date at all times. quick delivery. could have done with better instructions as it included a lot of fixings and wasn't clear which ones I needed to use

11 February 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that our team kept you well-informed and that the delivery was quick.

We appreciate you bringing the instructions to our attention. We will be sure to forward them to the relevant team for their review and ensure clarity moving forward.

Rated 5 out of 5 stars
Fieldskill Ltd - Business Workplace Essentials logo

Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you for the 5 star review Jemma, we appreciate you taking the time to provide feedback.

Rated 2 out of 5 stars

average.

Very impressed with the speed of delivery and service provided by my company.

however the delivery driver was not helpful at all. I was on a call at the time of delivery, my disabled parents were outside of my house to collect the delivery on my behalf. Driver stated he "wouldn't even cut the straps off the pallet, remove items from his van or take the pallet they came on back to the warehouse" I understand being unionised, however, delivering during working hours and expecting recipients to, unload your van, carry the equipment, and dispose of your pallet is not applicable in the space of a lunch break. Driver was also visibly unhappy with the location of my house, complained about having to reverse out of my road.

Average service from your company.

9 February 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Jade for taking the time to share your experience. We deeply value your feedback, and we sincerely apologise for the inconvenience and frustration caused by the driver's actions.

Regarding the pallet delivery, it's important to clarify that our furniture deliveries are kerbside only and the courier must collect the pallet once the item has been offloaded.

We understand that a smooth and professional delivery is crucial for a positive customer experience, and we are disappointed that this expectation wasn't met in your case. We will be providing your feedback directly to the relevant parties within the courier company to ensure such issues are addressed and hopefully prevented in the future.

We strive to continuously improve our delivery processes. We hope that despite this experience, you will give us another opportunity to meet your expectations in the future.

Rated 5 out of 5 stars

Professional

Professional business and quick delivery.

Thank yo.

5 February 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you very much for the kind review Maria-Grazia!

Rated 5 out of 5 stars

Very happy with the products

Very happy with the products. Exactly what was described and very helpful on the phone.

25 January 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you David for the wonderful review!

Rated 5 out of 5 stars

My enquiry was dealt with efficiently

My enquiry was dealt with efficiently, good advice was given on the product I was looking for and collection was arranged promptly. Thank you..

4 January 2024
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you so much for the wonderful review!

Rated 3 out of 5 stars

The products received are good

The products received are good. The process was quick from ordering to being delivered.
Was not happy with the delivery as the driver decided that because the pallet was to big to fit through my front gate he left it on the path outside. Luckily my husband was able to get it in quickly before it was stolen.

10 January 2024
Fieldskill Ltd - Business Workplace Essentials logo

Reply from Fieldskill Ltd - Business Workplace Essentials

Hi Samantha,

Thank you very much for taking the time to share your review. We truly appreciate your valuable feedback, as it helps us identify areas where we can improve and continue to deliver exceptional customer experiences.

We're happy to hear that you were overall satisfied with your products and our online platform process. That said, we understand your concerns regarding the courier service and have shared your feedback directly with the delivery team.

We pride ourselves on offering adaptable and reliable shipping, and we expect the same level of quality from our partners. We will be working closely with them to ensure future deliveries meet your expectations.

Should you have any further questions or require any assistance, please don't hesitate to reach out. We are always happy to help.

Rated 5 out of 5 stars

Enjoyed the experience

Enjoyed the experience
Driver was helpful with the delivery

23 November 2023
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Reply from Fieldskill Ltd - Business Workplace Essentials

Thank you Tristan for the wonderful five-star review!

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