Just once in a while you come across a really ‘good’ company. There was an error with our order and they completely owned it and rectified the issue immediately, Julie Bell was point of contact and ex... See more
Company replied
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See what reviewers are saying
Received good advice over the phone prior to order. Ordering was pain free and quick delivery. Had some fitment issues with pre-drilled holes in rails and fittings. Dry fit assembly of items couldn'... See more
Company replied
Top concrete step into our bowling club had become very polished with use over the years. Previous applications of grit-laden paint had worn away and in smooth bowling shoes in wet weather the step ha... See more
Company replied
We are a small charity in Shropshire where we have disabled children, young adults and adults with mental health issues. Because we are a farm, woods and large vegetable garden we have been able to we... See more
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Company details
Information provided by various external sources
FibreGrid are the Leading Supplier of GRP Grating, Structures and Anti Slip Products. We design, supply, fabricate and install.
Contact info
Unit 2, Civic Industrial Estate, CB98QP, Haverhill, United Kingdom
- 01440712722
- sales@fibregrid.com
- fibregrid.com
4.7
Excellent
362 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Products are great
Products are great. Website ordering was bit too simple. Hence I thought I had ordered YELLOW non slip tape but was in fact black. Not the end of the world but learning needed on my part
25 November 2022
Reply from FibreGrid
Hi Martin,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Ideal for our outside step refurbishment
Easy to order, stock availability and speed of delivery.
15 November 2022
Reply from FibreGrid
Hi Jeff,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Reply from FibreGrid
Hi Roger,
Thank you for leaving a review for FibreGrid.
We're sorry to hear about the missing screws. Our customer service team sent out two lots of replacement screws when you contacted us.
We hope this resolved your issue.
Kind Regards,
The FibreGrid Team
Reply from FibreGrid
Hi,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Great product and very quick delivery.
19 October 2022
Reply from FibreGrid
Hi,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
First class perfect product
15 October 2022
Reply from FibreGrid
Hi Paul,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Reply from FibreGrid
Hi Murray,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Excellent service again
Excellent service again, very happy to recommend and will certainly use again.
12 September 2022
Reply from FibreGrid
Hi,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Reply from FibreGrid
Hi Frank,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Good service and excellent product with…
Good service and excellent product with quick delivery
Value for money
1 September 2022
Reply from FibreGrid
Hi Brian,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Quick delivery and great customer…
Quick delivery and great customer service…..Wendy was very helpful. Sealant easy to apply and so far, appears to have done the job.
16 August 2022
Reply from FibreGrid
Hi John,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
FibreRail safety handrail
I am very happy with the product and service. I am a domestic customer but the website and part descriptions were clear enough for me to work out what I needed. Delivery of my small order was quick and assembling the handrail was straightforward. I would happily use this firm again.
15 August 2022
Reply from FibreGrid
Hi,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Prompt delivery (which was a heaven…
Prompt delivery (which was a heaven send!.. thankyou so much!) and good product!…
10 August 2022
Reply from FibreGrid
Hi,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Depo issues
Didn't get the product next day, reason given package was damaged. Received 1 tin of 4 ordered, put the job back and ultimately cost the business more waiting 6 days for replacement.
10 August 2022
Reply from FibreGrid
Hi Paul,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Excellent product at a great price and…
Excellent product at a great price and extremely quick delivery, what more can you ask for ?
6 August 2022
Reply from FibreGrid
Hi,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Reply from FibreGrid
Hi Danny,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
Good customer service!
27 July 2022
Unprompted review
Reply from FibreGrid
Hi Ghirau,
We're glad we were able to resolve the issue. Thank you for adjusting your review. If you are ever in need of GRP materials, we hope you'll consider us.
Kind Regards,
The FibreGrid Team
Reply from FibreGrid
Hi Andrew,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
First class service
21 June 2022
Reply from FibreGrid
Hi Paul,
Thank you for leaving a positive review for FibreGrid. We're happy to hear you had a good experience with us, and hope to see you again!
Kind Regards,
The FibreGrid Team
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