Hitting a scatter combination is the best feeling in the world. The games are fair and they really deliver on the excitement factor 💰
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Disclaimer I don't know if it's bad luck or scam so I prefer to prevent: Did 5 deposit between 20 to 40 euros, played only one buffalo king megaways pragmatic : I didn't hit a single euros in 1000 spi... See more
Company replied
Honest casino, one of the most honest casinos I've ever played. I am sure that the game is fair and the results depend only on luck and my skills. Withdrew my winnings several times and everything wen... See more
Company replied
I registered at FgFox casino and from begining all worked very good, smooth, they have great selection of games - all I love and play. They also offer quite good bonuses, I like especially Thursday bo... See more
Company replied
Company details
Written by the company
FgFox Casino is a breath of totally fresh gaming experience in the scene, that continues to impress you, over and over again. Apart from this welcome package that will give you the boost you need to start your journey, the casino has a great variety of generous bonuses, impeccable customer service and a wide range of great games powered by the biggest software providers in the industry. Over 5,000 slot and casino games, including live dealers, make up a great unforgettable experience!
Contact info
Hungary
- support@fgfox.com
- fgfox.com
4.0
Great
420 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 month
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Bad luck or Scam ?
Disclaimer I don't know if it's bad luck or scam so I prefer to prevent: Did 5 deposit between 20 to 40 euros, played only one buffalo king megaways pragmatic : I didn't hit a single euros in 1000 spins. For me it's impossible, knowing the rtp and the game itself it can't just doesn't do a single connection. Make your advice, there are other casino much better.
4 December 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
We are sorry to hear of your impression of us.
We totally understand your frustration. However, we want to clarify that FgFox-Casino offers only licensed games, which means that everything depends on your luck only. You see, luck is a stripey thing, losses and wins come one by one but you can be sure that everything is fair.
Also, we can assue you that the game process is automatic, all the outcomes in the slots games are random and are not controlled by us. They are generated by the program, we cannot influence it.
Hope for your understanding and thank you for sharing your opinion.
Kind regards,
FgFox Casino
Credits to the manager!
Well, i had in the begin a lot of trouble with verification and my vip manager called markus helped me with this. After i played some. I won a Nice amount and wanted to withdrawl. This was indeed very stressfull because my account was having trouble and my payment could not be done. So again this manager helped me out and now they accepted my withdrawl and he arranged that they aproved my withdrawl. It Will be one of these days on my account , so i am very satisfied how i am helped and i Will all of you letting know that i also have recieved my withdrawl when it is on my bank account so i Will keep every reader of this review know when this is done and want to thank for everything now my vip manager markus. Keep all posted in a few days! Regards W.V from the nl
29 November 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thank you for sharing your sincere opinion, we value that a lot!
We really appreciate the kind words about our casino and do our best to stay relevant and helpful in order to provide you with high-quality assistance.
We do everything possible to provide our favorite players with the best conditions, exclusive offers, personalized assistance, big variety of games and much more.
Also, we will pass your kind words to your VIP manager, he will definitely be happy to receive them.
Thank you for being our customers! Thank you for choosing FGFOX casino!
Kind regards,
FGFOX team
I really enjoy the site of FGFOX
I really enjoy the site of FGFOX. It took some time to verify my identity. They do ask a lot, but nothing out of the ordinary and when that procedure is complete, there are no problems with payout of money. The games are really nice, they offer a very large variety of games. The website has a great look and is very easy to navigate. You have a very good chance of winning money. I have won many times already and had no problems processing the withdrawals. I think this is one of the greater sites of casino's. I think they have a bright future ahead. You also get assigned a personal manager, that is always there to answer questions very rapidly. My experience here is nothing less than great!!
9 November 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thank you for taking your time to leave review about our casino!
It is a real pleasure to see positive feedback from our customers. That is why we are constantly hard work on improving our service!
Thank you for choosing FGFOX!
We wish you the best of luck with our casino.
Kind regards,
FgFox Casino
Good
Fgfox has really a lot of games, got my first winning paid in 1 day, contacted support for verification and they provided me with the detailed list of requirements, so it wasn’t too hard. Would be beteer to get bonuses with no need to contact support, otherwise i am satisfied for now
5 November 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thank you for leaving your frank opinion.
We appreciate that you have pointed out several benefits on our website. We are always trying to develop and improve our services so that our players stay satisfied with the experience they face while playing in our casino!
We wish you the best of luck with our casino.
With love,
FGFOX team
It's crazy I won money everything is…
It's crazy I won money everything is accepted but I waiting 1 week already for the payout and the can't say when it is coming ..feels like I'm being scammed
19 October 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
We are sorry to hear of your impression of us.
Since you've used WireTransfer method for withdrawal, it requires additional information regarding your bank details, they need to be filled in at your account profile. Due to that withdrawal has been delayed but right after we got your bank details it took just a few days for successful payment.
As we can see, you have successful withdrawal. Please check your bank account.
Also, in case of other difficulties, please don't hesitate to contact us!
Kind regards,
FgFox Casino
This casino is as worse as SCAM can get!!!
I have no words for how this casino messed with me.
I made a deposit, and i play how i always do, i go bonus round hunting.
Hit the bonus on multiple slots like big bass bonanza, steam tower, book of dead and a lot more. Whenever i hit the bonus feature i close the client and open another slot.
I do this untill i hit zero balance, then i like to play out my features cuz its exciting this way.
What happens next is, all my features where gone!!! the games have reset completely and im left with zero balance!!
After getting in touch with support who asks for info, you handle them the info. IT TAKES awfully long to do something and the comment is always : we took it to management or the game provider.
They let me wait for days and by email i got informed i got 15 0,20 cent free spins on big bass bonanza as a compensation.
This is atrocious! the first online casino to ever scam me like this. my entire balance gone for 15 worthless free spins.
Beware this casino folks! i feel robbed, scammed all together.
10 October 2022
Unprompted review
Reply from FGFOX Casino
Dear Roy,
Thank you for your review, let us try to figure everything out.
Firstly, FgFox Casino is always honest with their users. That's why on the website you can find only trusted and certified game providers.
Secondly, we have passed your request to game provider, they found that the game process was correct.
In addition, we want to mention that we have issued 15 free spins from our side as a compensation for waiting for the result of the inspection. We are really hope you enjoyed them!
Hope for your understanding and thank you for sharing your opinion.
Kind regards,
FgFox Casino
Very nice support!
1 October 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thank you for your awesome feedback, we really appreciate it.
Especially, our support team, which is full of professionalism and enthusiasm and always are happy to assist our customers in the best way!
We will make efforts to remain the best service for our users. We can assure you, that the future prepared a lot of great news at our casino.
Thank you once again, we appreciate your opinion a lot, and have a nice day!
Kind regards,
FgFox Casino
Fun to play good pokies
28 September 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thanks for sharing your positive feedback, it encourages us to develop more and more.
Just to remind you, we are always happy to assist you with any questions or issues, please don’t hesitate to contact us via life chat or by e-mail!
Kind regards,
FgFox Casino
Reply from FGFOX Casino
Hello there!
Thank you for taking the time to review our Casino.
We are happy to realize that you are having such a good time here at FGFOX.
We will definitely continue to work hard in order to bring up to date our casino with new games and pleasant bonuses!
Also, please check all our bonuses here: https://fgfox.com/bonuses and don’t hesitate to contact us via email or live chat to get more bonuses our information, we are really happy to help our valuable players:)
Kind regards,
FgFox Casino
Nice casino,lots of different game…
Nice casino,lots of different game providers,try it. 😊
15 July 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thank you for your kind words, we appreciate it!
We are really glad that you enjoy the game range on our website, and that you are satisfied with our site in general.
Thank you for being our customers! Thank you for choosing FGFOX casino!
Kind regards,
FgFox Casino
Nice casino but already waiting like 2…
Nice casino but already waiting like 2 weeks to get my account verified.....
28 September 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thank you for leaving your feedback.
Firstly, we want to notify that verification process is necessary to be done due to Anti Fraud and Anti Money Laundering policy, which we strictly follow. Also, our finance department is working due to the queue and we always do our best to speed up the verification.
Additionally, you can always count us via live chat or by email, and we are gladly assist you with the step-by-step instructions for the verification process.
Anyway, we are constantly working on improvement of our service, so we are thankful for all your words.
Thank you once again, we appreciate your opinion a lot, and have a nice day!
Kind regards,
FgFox Casino
Recommend for sure
28 September 2022
Unprompted review
Reply from FGFOX Casino
Dear Edgar,
Thanks for sharing your opinion and experience in our casino, it's very helpful and very important for us to improve our service!
Every day, we are working on making our customer support the best one, and positive feedback from our customers confirms that we are on the right way.
Thank you once again, we appreciate your opinion a lot, and have a nice day!
Kind regards,
FgFox Casino
Great Selection of games
Great Selection of games, great support and bonuses. Have not tried to make a withdrawal yet so I reserve one star for that, but overall great gaming experience.
27 September 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thank you for your kind words!
We are glad to hear that our customers are satisfied with the results of our hard work! We really do our best to provide you with the best quality of our service, a large selection of games and amazing bonuses!
Thank you for choosing FGFOX!
We wish you the best of luck with our casino.
Kind regards,
FgFox Casino
Had a great time playing also fast…
Had a great time playing also fast deposits.
27 September 2022
Unprompted review
Reply from FGFOX Casino
Dear Kelvin,
Thank you for leaving your frank opinion.
It is unbelievable to hear that you are feeling great in our casino, because we do our best to provide you with the best service.
By the way, don't forger about our amazing tournament, you can check everything here: https://fgfox.com/tournaments
Thank you for choosing FGFOX-casino, we will not fail!
Kind regards,
FgFox Casino
One of the worst Casino's
One of the worst Casino's. Make a deposit is easy but make a withdraw is a hell. This site is one of the worst.
13 August 2022
Unprompted review
Reply from FGFOX Casino
Hello there!
Thank you for sharing your frank opinion.
We totally understand your frustration. Let us clarify please.
Firstly, to create a withdrawal request, every customer must go through the verification process. It is necessary to be done due to Anti Fraud and Anti Money Laundering policy, which we strictly follow.
Secondly, our finance department is working due to the queue, checking and approving withdrawal requests one by one. We always do our best to speed up the withdrawal process and deeply hope for the understanding and patience of our customers.
By the way, you can always count us via live chat or by email and we are happy to assist you with the withdrawal process.
Kind regards,
FgFox Casino
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