Fenwick Equestrian Reviews 

202
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This may be premature as I've only used the mask twice, but so far I'm extremely impressed. My tense OTTB mare was more focused and receptive to literally everything I asked when under saddle. I actu... See more

Company replied

Rated 5 out of 5 stars

my mare of 20yrs has chip/arthris starting in knee that now made life a bit harder on her to get round, we are doing what we can within reason since she has willingness & out going - ordered knee wrap... See more

Rated 2 out of 5 stars

I borrowed one of these masks from a friend and purchased my own as I found it to be a useful tool on my very reactive ottb. The mask I purchased is defective- one of the ears is sewn on wrong and... See more

Company replied

Rated 5 out of 5 stars

Ordering from Fenwick is always so easy!! In my wellness business I always recommend these products to my clients! I love all the products and own the cooler, blanket, bonnet, and saddle pad. Stylis... See more

Company replied

Company details

  1. Pet Supply Store
  2. Fabric Product Manufacturer

Written by the company

USA-based Fenwick Equestrian® was created in 2009 by the brother-sister team of Fred & Wilhelmina McEwan. We are an equestrian therapeutic product manufacturer, wholesaler & retailer providing distinctive & quality goods to equines around the world. Fenwick Liquid Titanium® Far Infrared fabric that enables the body's natural ability to: heal, relieve pain, restore energy, boost the immune system and reduce stress and anxiety. Horse owners' ideas are changing when considering health care for their animals. Many more people are seeking alternative methods of preventative/alternative care. Through this paradigm shift Fenwick’s Liquid Titanium® products are transforming into a wonderful adjunct inside the search for optimal health and wellness.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

202 reviews

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4.6

All reviews

(202)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m reviewing the people products..I…

I’m reviewing the people products..I don’t have horses. I purchased the lap blanket, which I spread on the couch to sit and and it has helped with lower back pain. I also sleep under it at night. I’ve been sleeping with the pillow case and my neck feels good when I wake up. I feel more refreshed when I wake up. The black sheer scarf can be worn around my neck or tied around head. Love these products! Thank you, Fenwick!

9 June 2023
Rated 5 out of 5 stars

Great Peoduct

Easy order. Updates about order. Great product.

8 June 2023
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Reply from Fenwick Equestrian

Thank you for the nice review. Good luck with our products!

Rated 5 out of 5 stars

Excellent Customer Service

I had a small issue with my order, but it was resolved very quickly with a replacement item. Super happy with my purchase for my horse, and my order arrived earlier than expected!

16 May 2023
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Reply from Fenwick Equestrian

Thank you for your patience!

Rated 5 out of 5 stars

Knocked it out of the park!!

I had been looking at the imperfect masks, and noticed the one I needed was priced higher than the others. I reached out to the customer service number and to my surprise, Wilhelmina answered. She addressed my concerns while she was busy doing something else, and took my info to reach back out to me. Within an hour or so, she let me know she fixed the issue so I could place my order! I couldn't believe that an owner would go out of their way to offer such great customer service! I told her she earned a client that day, and I placed the order. Got it within 3 days and my daughters horse loved it! He was much more responsive to her aids when she rode him in it. He's not spooky by nature, but his mask helps him keep his head when faced with situations he gets nervous in. Definitely recommend having a Fenwick on hand for keeping horses focused! He had no problem putting it on as he's an OTTB that wore a hood during racing. 1000 percent would buy again due to the wonderful experience all the way around!

14 May 2023
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Reply from Fenwick Equestrian

Hello Cory,
Thank yo for taking the time to write such a detailed review. Again, thank you for alerting us to the incorrect price.

Rated 5 out of 5 stars

Love the white!

Great product and quality, bought directly just to get the white. Was happy to see the upgrade in the snaps compared to my older ones. They just keep on getting better.
Super speedy shipping.

14 May 2023
Rated 5 out of 5 stars

Bingo

Excellent service as well as products. Thankful for the opportunity to purchase.

8 May 2023
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Reply from Fenwick Equestrian

Thank you Mary for using Fenwick products.

Rated 3 out of 5 stars

Would have been good to know about the…

Would have been good to know about the significant duty charges on top of the expensive shipping to Canada. Product is great and fits well. Clips don't keep the fabric tucked and neat throughout ride.

24 April 2023
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Reply from Fenwick Equestrian

I am sorry you were not aware of your country's taxes and duty. You may want to switch the snaps for velcro as it will lay flatter. Any seamstress could do that for you.

Rated 5 out of 5 stars

These masks are wonderful!

These masks are wonderful!! They’ve really helped two of ours when riding and have helped another overcome his trailer issues.

21 April 2023
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Reply from Fenwick Equestrian

Thank you for commenting about the trailer issues. We are trying to get the word out about that.

Rated 5 out of 5 stars

Super easy to navigate

Super easy to navigate, and the service was GREAT!
I had an issue with the wrong item sent and it was taken care of right away and the correct item was shipped ASAP. AND I LOVE my purchase!! And so does my horse. Thank you!

11 April 2023
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Reply from Fenwick Equestrian

Thank you Victoria for your patience and positive review!

Rated 5 out of 5 stars

Absolutely love the mask for my mare

Absolutely love the mask for my mare! Recently got the dog jacket for my lab/mastiff and he loves it! Wish there was a 32 inch but 30 fits him well enough. I recommend fenwick products to everyone.

31 March 2023
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Reply from Fenwick Equestrian

Thank you

Rated 1 out of 5 stars

Great fast delivery especially coming…

Great fast delivery especially coming from USA. My complaint is this product just doesn't stay on the horse! I have made it as tight as I can,but it just slides off his back!
STIFLE WRAP!

25 March 2023
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Reply from Fenwick Equestrian

Make sure the top velcro strap is in front of hip bones and it is not loose going down to stifle. It must be tight to a certain degree, to stay in place. Remember, if the horse lays down or moves around in his stall too much, it can loosen up.

Rated 5 out of 5 stars

Fabulous products that work well on my…

Fabulous products that work well on my muscle pain. Pastern wraps help heal up sprain on new mustang that can't handle having a traditional bandage yet.

5 December 2022
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Reply from Fenwick Equestrian

Thank you for the post. We try to make out products easy to use.

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