Fenityfashion Reviews 

166
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning designs, vibrant colors, and wonderful quality of the clothing items they purchase for various occasions. People often note that the outfits fit wonderfully and make them feel extremely confident and beautiful during special celebrations. Some reviewers were not happy with unexpected delivery delays and unresponsive customer support when trying to resolve shipping problems or return requests. Others also mentioned receiving incorrect sizes, missing items, or products that did not match the measurements listed on the website. A few consumers experienced long waiting times without receiving proper tracking updates or helpful assistance from the team.

What people talk about most

Product

Customers report overall positive experiences with the products, praising the gorgeous designs, amazing... See more

Quality

Clients share positive opinions on quality, consistently highlighting gorgeous designs, luxurious fabrics,... See more

Order

Consumers find order experiences to be sharply divided, with a mix of highly satisfied and severely... See more

Delivery service

People report ambiguous experiences with delivery_service, as consumer opinions are sharply divided. While... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers report extreme... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a stylish outfit through the online platform. Support replied quickly when I asked about shipping. The support team was friendly and professional. Pricing felt justified by the quality. Ev... See more

Rated 4 out of 5 stars

I ordered a fashion set from the website. Response time was fast when I contacted the team. Support was polite and informative. The price was fair for the quality received. Everything went smooth from... See more

Rated 4 out of 5 stars

Ordered the Paloma dress for New Years, and it came as expected. Even tho it has a low cut it looked really flattering, as I used double sided tape on my chest. I have just ordered their Naomi skirt a... See more

Rated 4 out of 5 stars

Everything I ordered looks amazing and fits just right. The colors are vibrant and the fabric feels nice. I’ve already worn it several times and get compliments every ti


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

166 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(166)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Snatched to the gods

Absolutely loved my Gaia dress. It was so flattering and snatching. Only thing I would recommend would be to make the corset straps longer in the back !

10 June 2026
Unprompted review
Rated 1 out of 5 stars

The package was never posted and then…

The package was never posted and then all of a sudden there was no stock. Was told I would be refunded however I was not refunded the full amount and was not told what the reason was how can money be kept if a product is not sent?? Do not buy from this company

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Would order from again.

The flora top arrived in the time that was estimated, but it looked amazing and it fits very well. I bought this as a gift for my girlfriend and she really likes it too. Would buy from Fenity again.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service for months

I would not recommend ordering from Fenity based on my experience.

I purchased a dress for around $200 and received it in March. Unfortunately, the dress was too small, so I followed their exchange process and promptly returned it for a different size. I carefully packaged the dress and sent it back in mid-March.

By the end of March, I still had not received any update regarding my exchange. I emailed customer service multiple times and either received no response at all or vague replies such as, “We’ll check on it,” with no follow-up. Throughout April and May, I continued reaching out for updates and had to send numerous emails just to get any response. At no point did they provide clear information about the status of my exchange or even confirm that they had received the returned dress.

After nearly three months of waiting and sending at least 15 emails, I finally sent a strongly worded message demanding either my replacement dress or a refund. Only then did someone take action and issue a refund.

While I am grateful that I will be receiving my money back, hopefully, the customer service experience was incredibly frustrating and unacceptable for a company selling premium priced clothing. No customer should have to spend months chasing down answers about a return or exchange.

The lack of communication and customer support means I will not be purchasing from Fenity again.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered multiple pieces of clothing

I ordered multiple pieces of clothing, including tops dresses and bottoms. They have phenomenal quality. Amazing looks for really fair prices. My order came in on time and safely. They have a great team that’s for sure!

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience buying from Fenity

Amazing experience buying from Fenity! Bought the Gaia and Monique dresses and got loads of compliments! Arrived way quicker than estimated as well, will definitely be buying from the new collection! Thank you so much!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Gaia dress in blue

I ordered the Gaia dress in blue and it is stunning! It came exactly as pictured and did not disappoint. The corset is well made and fits great. Very happy with my purchase!!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Obsessed with this brand

Obsessed with this brand. One of the few brands where the clothes look exactly like the pics online. Good quality, flattering fit, and shipping was fast too. Everything felt super put together and easy to style. Super worth it. Definitely a confidence boost whenever I wear Fenity <3

14 May 2026
Unprompted review
Rated 5 out of 5 stars

The IT girl brand

I’m so picky about the brands I invest in, and Fenity is the one I always come back to! I purchased 4 pieces from them (Margot dress, capri pants etc) and I always felt so confident every time I wore them. Definitely recommend them!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Margot dress

I bought the Margot dress and couldn’t be more pleased! It arrived before the estimated arrival date and looks just like the photos. I recommend Fenity so much and will definitely get another pieces💗

13 May 2026
Unprompted review
Rated 5 out of 5 stars

LOVE

I loveeee my flora set so much. The quality is literally amazing, will be shopping here again.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

All clothing pieces are so amazing and so comfy! I needed a top for an event so so bad and i had no idea if the top will be shipped out on time, but only a couple days later the top arrived and it was awesome! I’ve never got asked “where is your top from” more than I did that day!

15 January 2026
Unprompted review
Rated 4 out of 5 stars

Love it

Love the dress, pretty quick delivery. Only downside is some of the boning did start to come through but overall a great experience.

8 May 2026
Unprompted review

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