Femplay Reviews 

1,708
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Do not use this business, they are a complete scam. There business model comes directly from the Nigerians scammers model. I ordered a product from them and paid for it but no delivery, they took my m... See more

Rated 5 out of 5 stars

For purchase and delivery the company has made everything as easy as possible. Sailed through purchase in minimal time and product was delivered before due date. Fantastic customer service. Produc... See more

Company replied

Rated 1 out of 5 stars

Ordered $300 worth of goods, said will be shipped out following day with shipping details- that never came through. Tried reaching out, no response. I have used this company 10 years ago and was... See more

Rated 1 out of 5 stars

Two orders were placed over two weeks ago. Nothing shipped, no responses to site-based messages or email, and they claim their phones are down. If this business is still operating, I suspect it is doi... See more

Company details

  1. Sex Toy Store
  2. Lingerie Store

About Femplay

Information provided by various external sources

Femplay Promo Image

Femplay is 100% Australian Owned and has been heating our bedrooms for over 15 years

Buy the best toys from Australia's #1 Online Adult & Sex Shop. Femplay is 100% Aussie owned & we care about the best toys to get you off.
Shop online now!


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.0

All reviews

(1,708)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order, mail and helpful staff

Easy to order and keep track of mail processing. Packing clean and discreet. I had some questions which the staff were helpful at answering. Have used Femplay a few times now and they have always been good.

17 January 2024
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Reply from Femplay

Hi
Thank you for the great review xo

Rated 5 out of 5 stars

Experience was great

Experience was great, easy to purchase & goods were delivered on time, in full and in good condition

18 January 2024
Femplay logo

Reply from Femplay

Hi IJ
Thank you for the great review xo

Rated 3 out of 5 stars

Not for me

Meh. No where near strong enough to do the job. And it’s maddening to find the fastest speed. Not worth it for me

18 January 2024
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Reply from Femplay

Hi,
The Trust Pilot reviews are for our service. As this is for a product, we ask if you would like to leave a product review so customers can see it. Please pop onto the website and provide your product review xo

Rated 2 out of 5 stars

Ask where items are being shipped

I didn't get my free item as per the company it was shipped from another site. If I knew, I would have ordered from another company. I also find a bit of a weird metallic smell on the product. Also, the base is not really that strong and may not stick to a surface at times.

4 December 2023
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Reply from Femplay

Hi Jaspy,
We have 2 warehouses and sometimes due to stock levels, we may have to dispatch from both. We will email in relation to your issue xo

Rated 5 out of 5 stars

Aware Femplay has competition

Aware Femplay has competition, but your presentation and assistance to potential clients places Femplay at the top of the pack.

Pierre T

4 December 2023
Femplay logo

Reply from Femplay

Hi Pierre,
Thank you for the great review xo

Rated 5 out of 5 stars

First time buyer

First time buyer used survey to find the right massager to use. Very helpful descriptions posted with in time predicted

4 December 2023
Femplay logo

Reply from Femplay

Hi First Time Buyer,
Thank you for your great review xo

Rated 5 out of 5 stars

Speedy service

I wasn't sure my "special" order would arrive in time being a naughty Christmas present for my wife and couldn't believe it when the package arrived almost two weeks before the big day. Thanks for your excellent service, now all I have to do is teach her how to use it.

12 December 2023
Rated 3 out of 5 stars

Bit disappointed as usually the service…

Bit disappointed as usually the service is great. However, there were no batteries included in the parcel, even though the invoice said they would be.

4 December 2023
Femplay logo

Reply from Femplay

Hi Anne,
We apologies that you didn't receive your batteries. Human error can happen, we will email you in relation to your batteries. xo

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