Feelwells Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the prompt delivery times, noting that orders arrive quickly and are always securely and carefully packaged. Consumers appreciate the reliable service and the thoughtful touches like complimentary treats included in their packages. People note that the pet food is of exceptional quality, specifically describing how well it suits animals with sensitive stomachs and various health issues. Reviewers frequently praise the outstanding customer support team for going above and beyond to help find the right products. Buyers express complete satisfaction, stating their dogs love the taste and enjoy improved energy and digestion.

What people talk about most

Product

Customers report widespread satisfaction with the product range, noting that the clean, grain-free food... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the excellent and clean... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting quick delivery times and reliable... See more

Service

People report positive experiences with service, highlighting quick delivery and excellent communication.... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting outstanding experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the col... See more

Rated 5 out of 5 stars

Feelwells products actually helped my spaniel get better with his stomach issues and after just one day of using them he stopped diarrhoea and loose stools producing normal ones for the first time in... See more

Rated 5 out of 5 stars

Excellent company with great values who really care about the wellbeing of dogs. No nasties in any of their products and everything we have had from here doesn't upset my sensitive whippet. I contacte... See more

Rated 5 out of 5 stars

This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more


Company details

  1. Pet Store

Written by the company

Feelwells - Treat your dog well


Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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4.9

All reviews

(359)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products, great customer service!

Quite apart from their products, which my dogs love, their customer service is second to none. A very fair pricing policy and a prompt response when I have had occasion to contact them. Living where we do, we have experienced dreadful problems with one of their regular couriers (Evri) so requested a change. This happened without a fuss and I can’t thank Helen enough

7 January 2023
Rated 5 out of 5 stars

Easy to order and great communication

Easy to order, great communication on the order process and despatch day. This was followed on by the courier who notified me that they had my parcel and gave me a date and time of delivery.

28 December 2022
Rated 5 out of 5 stars

Brilliant customer service and fantastic food!

I had to change my dogs diet and after much research found Feelwells Cold Pressed Duck. Helen sent me a sample which she loved and she is now thriving on this as her regular diet. Fantastic customer service always, wonderful to deal with an independent family run business, thank you!

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Great family business

Reliable delivery, and my dogs really enjoy their Feelwells kibble. I’m happy to support such a caring, family business

30 November 2022
Rated 5 out of 5 stars

training treats are great

We were given some training treats to try for free at our Hoopers Dog training course. The dogs love them and there are no tummy upsets. Have just ordered off their website. Very easy to use and delivery on time. Great company. Can highly recommend.

24 October 2022
Unprompted review

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