**5 stars** Faxaroo did exactly what I needed it to do. I uploaded three files, entered the fax number, paid five bucks, got confirmation, and it was done. No subscription, no wasted time, no... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have to fax a document to a retirement provider to settle an estate. Have faxed twice, March 25 and again March 31. Received a confirmation for both. Retirement provider has not received either... See more
Company replied
Faxaroo is flexible- no membership required. Faxing itself is quite trouble-free and intuitive. After faxing, they send delivery confirmation and receipts. HOWEVER, I was over-charged: For 4 faxes I w... See more
Company replied
Used for a one-off hospital referral fax. Clear pricing, no subscription, no recurring charges, and it worked first time. $3 for a single two page send with confirmation is reasonable. Terms are expli... See more
Company replied
Company details
Written by the company
Pay-as-you-go online faxing – the easiest way to bounce off a fax! No accounts needed – pay only for the pages you send. It’s as easy as uploading your fax document to our self service portal and we’ll handle the rest.
Contact info
Australia
- hello@faxaroo.com
- faxaroo.com
3.9
Great
110 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value for money
Easy to use. Reasonable rates with no minimum or contract. Great value for money.
18 May 2022
Reply from Faxaroo
Thanks for your great feedback!
We think our pay-as-you-go pricing is pretty epic, so you never have to sign up for an account to send a fax with us :)
The team @ Faxaroo
It worked just fine.
11 May 2022
Reply from Faxaroo
We're glad Faxaroo worked for you, David!
Thanks for your feedback.
The team @ Faxaroo
Reply from Faxaroo
Thanks for your review, Sandy! :)
We appreciate the awesome feedback.
The team @ Faxaroo
Does what it says on the packet
Does what it says on the packet! Perfect for when you occassionally need to send faxes.
25 April 2022
Reply from Faxaroo
Awesome review, Thomas!
What's on the packet is what you should be receiving, so we're stoked you're as happy with Faxaroo as we are :)
The team @ Faxaroo
Reply from Faxaroo
We're so glad you loved using Faxaroo!
We've made our platform as easy to use as a,b,c - so you can send a fax hassle-free whenever you need.
The team @ Faxaroo
What I faxed was not received clearly
14 April 2022
Reply from Faxaroo
We're sorry to hear that the fax you sent was not received clearly.
Please contact us at support@faxaroo.com so we can investigate the issue further.
We appreciate you choosing Faxaroo and we'd like to ensure we can provide the best solution possible.
The team @ Faxaroo
Reply from Faxaroo
Thanks for your review!
We think you're pretty excelente yourself ;)
The team @ Faxaroo
Useful but problematic
They are on point like a bbq joint. The CSR Rep. I had did a great job of answering my questions and/or collaborating with his teammates to get me the answers I needed. Even when they didn’t provide a service, they were very professional about things. The only downside for me personally is.... You can’t pick if the fax number shown on the documents is gonna be from your country or not. (Fax # shown is Australian). Not a big deal at all unless you have a case like mine where you need it to show from your home country. Also, you get 10mb of upload space for faxing but if you use 9mb it won’t fax. You have to use 6mb or less so, while this is great for them, it’s terrible for the customer trying to save money or who really wants to fax all their documents at one time. The storage should be much bigger to accommodate up to 10/20 pages IMHO—
24 March 2022
Reply from Faxaroo
Thanks for your smokin' review, Evan!
We're sure the steaks were high, but we're glad you chose us. ;)
As we are an Australian-based company, we currently only support sending from Australian fax numbers. However, we are launching in the U.S. in the coming weeks which will support sending faxes from within the U.S. via U.S. shared numbers and/or custom ordered virtual fax numbers.
We appreciate your feedback regarding the upload limit and have passed this onto our dev team.
The team @ Faxaroo
So easy to use Faxaroo
So easy to use Faxaroo
Suddenly had to send a fax away from office. I could not believe how easy and quick it was. Faxaroo saved the day.
21 March 2022
Reply from Faxaroo
We're so glad to have saved your day!
Whether you're at home, at the beach or on the road, Faxaroo is here for all your faxing needs.
The team @ Faxaroo
Excellent service.
15 March 2022
Reply from Faxaroo
Aw, thanks!
We think you're pretty excellent for using our service :)
The team @ Faxaroo
Easy to use and saved me a lot of time…
Easy to use and saved me a lot of time finding a fax machine
12 March 2022
Reply from Faxaroo
Thanks for your review, Larissa!
We think it's crazy to have to find a fax machine in 2022. That's why we'll always be here for you, easy faxing 24/7. :)
The team @ Faxaroo
quick and easy
21 February 2022
Reply from Faxaroo
You're right, it's as simple as that!
Thanks for your feedback :)
The team @ Faxaroo
Brilliant solution and simple to use
Brilliant solution and simple to use. Yep, use these guys.
19 February 2022
Reply from Faxaroo
We think you're pretty brilliant, too!
Thanks for your awesome review.
The team @ Faxaroo
I had to send a fax urgently to the…
I had to send a fax urgently to the hospital, I had no access to a fax and could not leave home due to work commitments. Faxaroo was fantastic I could get the fax to the hospital by using my laptop.
I highly recommend Faxaroo and will definitely use them again.
18 February 2022
Reply from Faxaroo
Aw, shucks!
Thanks so much for your review, Addison :)
Forget the fax machine! No matter where you are or what device you're using, Faxaroo makes it easy to send a fax online.
The team @ Faxaroo
Reply from Faxaroo
We're sorry to hear that your fax wasn't received.
Please contact us at support@faxaroo.com so we can investigate the issue further.
We appreciate you choosing Faxaroo and we'd like to ensure we can provide the best solution possible.
The team @ Faxaroo
Fast and convenient
15 February 2022
Reply from Faxaroo
Thanks so much for your review! Glad to be of service.
The team @ Faxaroo
Reply from Faxaroo
We're so glad you're happy with our service!
If you ever need to send a fax in the future, you know where we are.
The team @ Faxaroo
Efficient and cost-effective
I was happy with the easy to use service that charges on a per-use basis unlike some of the other subscription services. My fax was received in good order.
7 February 2022
Reply from Faxaroo
Thanks for your great review.
We don't like those subscription services either, so that's why Faxaroo makes sending a fax as easy as 1,2,3!
The team @ Faxaroo
Reply from Faxaroo
You're welcome, Katherine! We'll be here all day, every day, for all your fax sending needs. :)
The team @ Faxaroo
Reply from Faxaroo
Simple faxing, that's how we like to do business! Thanks for your review.
The team @ Faxaroo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.