favros.co.uk Reviews 

282
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that items arrive on time or even ahead of schedule, making the whole purchasing journey smooth. Consumers are also very happy with the competitive pricing, clear online product descriptions, and the overall great quality of the items received. However, some people mentioned experiencing delivery delays, courier troubles, or issues with parcels being left unattended outside their homes without proper care. A few reviewers also noted occasional problems with items arriving damaged or incomplete, requiring extra effort to arrange replacements with customer support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super quick shipping,... See more

Product

Consumers find product to be positive, highlighting great quality, awesome performance, and competitive... See more

Price

Customers had positive experiences with price, consistently highlighting competitive and fair costs.... See more

Service

Clients share positive opinions on service, highlighting exceptional support and great overall value.... See more

Order

Users describe positive interactions with order, highlighting straightforward and easy ordering processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a wonderful Company to deal with! I bought quite an expensive kettle a little under 2 years ago. Unfortunately, the on/off switch became defective and I emailed Favros with my grievance. To be ho... See more

Rated 5 out of 5 stars

I was not 100% sure about Favros. The price seemed too good. However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly. Delivered ahead of expected... See more

Rated 5 out of 5 stars

First time using Favros. Excellent price & service. Delivery a bit troublesome from FedEx but got parcel on 3rd day. That however doesn't reflect on Favros. Will use again

Rated 5 out of 5 stars

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... See more


Company details

  1. e-Commerce Service

Written by the company

favros.co.uk - Excellence, Delivered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(282)

95 reviews in the last 12 months

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Rated 2 out of 5 stars

Not impressed when it comes to water

I wanted to purchase a wet and dry vacuum cleaner mostly to use sucking up water after being heavily mopped.

I did some intensive research into what would be the best one, with many different other brands available I saw that DeWALT is a good brand and the vacuum cleaner itself looked good so I went ahead and purchased it.

First inspection I used it to vacuum my rug and kitchen floor, the suction is so powerful that I'm impressed with what it actually brought up compared to my Hetty and Dyson.

I was impressed with the size of it where you could technically suck up a lot of rubbish, debris, wood shavings, anything really.

So eventually after a week or so of receiving it the time was to put it to the test, I have a large room that's just concrete flooring that really needed scrubbing with water so I threw aload of bleach on the floor and a quarter mop bucket of water, scrubbed it all with a brush then sucked up the remaining water with the DeWALT vacuum cleaner, it was all going really well, doing its job lovely, sucking up that water, then I put another quarter of water down just to clean up the rest of the bleach.

This is where it went wrong, first the tap at the front where you drain the water was leaking even when I put it on as tight as I could, secondly the blow function was spewing out soap bubbles, and thirdly the barrel seemed to have been leaking a little it where it sits in the plastic for where the wheels go.

I turned off the vacuum cleaner by the plug and opened it up to find that there was plenty of space where I could have shcked up at least another full bucket of water, so I just thought it'll be OK, maybe it's just the soap bubbles inside that's getting shucked up into the motor.

So I carried on and then the vacuum water kinda cut off where it stopped sucking up like it would do when there's a blockage so I decided to not carry on, drained the vacuum cleaner, sucked up a bucket of fresh water just to clean it out before drowning it and I decided that I'm not impressed, it shouldn't be leaking, it should be blowing out bubbles, so I got rid of it.

I'll give it 2 stars for having a really nice strong suction, and that it would be great in a garage, workplace setting with woodwork, or dirt etc...

Maybe ok for small spillages, but not to suck up a room full of water, especially soapy water.

I'm going to try the henry wet and dry one next and see if that's any better as I'm really disappointed.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Superb

I never received my parcel but was showing it had been delivered so I notified them and they resent a replacement straight away. I was really pleased with theor service and fast response.

11 June 2025
Rated 1 out of 5 stars

Ordered a BRAND NEW Makita type 2 case…

Ordered a BRAND NEW Makita type 2 case and received as USED! Beware of this seller!!

3 March 2025
favros.co.uk logo

Reply from favros.co.uk

Dear Zafar,

I have looked into our records, and the only order we have from you is for one unit of the Winix Zero-SE Air Purifier, placed on 2nd March 2025 (Order Number: 23253). According to our delivery records, the order was delivered successfully on Tuesday, 4th March 2025 at 08:26 via DX.

Regarding your complaint about a "Makita Type 2 case" order — unfortunately, we do not sell this product in our store, and there is no such order associated with your account.

Could it be that the review or complaint was mistakenly directed to the wrong shop?

Please let us know if you need any further assistance.

Kind regards,

Favros

Rated 5 out of 5 stars

Excellent service from Coshos

Excellent service from Coshos. From easy website and ordering process.. Once the item was dispatched Coshos kept me updated and advised checking the product on arrivial. Very pleased with the retailer. I higly recommend.

14 January 2025

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