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Fatsoma Reviews 3,416

•
TrustScore 4.5 out of 5

4.5

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Evaluating 1,917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website and booking process to be straightforward, easy to navigate, and efficient, often highlighting the immediate confirmation and access to tickets. Many appreciated the clear information provided and the seamless purchasing experience, making it one of the easiest sites they've used for buying tickets. Reviewers also noted the user-friendly interface and the quick delivery of tickets via email or direct access within the app. However, some people were dissatisfied with aspects of the app, mentioning difficulties with password resets and navigation, or issues with tickets not appearing immediately after purchase. A few customers also expressed concerns about unexpected processing fees or being charged for events that were later cancelled.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and simplicity... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use for ordering, booking,... See more

Booking process

Users describe positive interactions with the booking process, frequently highlighting its ease, speed, and... See more

Order

People report positive experiences with order, finding the process of ordering and retrieving tickets to be a... See more

Application

Consumers find the app to be ambiguous, with many praising its ease of use, clean design, and quick process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I need to update this review. I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma. My previous review. I purchased ticket but as yet have not re... See more

Rated 5 out of 5 stars

I always find these reviews difficult but the fact that I don't have anything bad to say speaks volumes. The process felt safe and the layout was easy to navigate. No confusion, that's all I can ask �... See more

Rated 5 out of 5 stars

Quick & easy. I used Apple Pay which I was unsure would be available so that was a bonus. Confirmation came through immediately & tickets able to save straight away too.

Rated 5 out of 5 stars

Ordering and retrieving tickets from Fatsoma is a breeze. Simple fields to fill out and you always get a confirmation and your ticket attached to your email just in case you can’t access the app at an... See more

Company details

  1. Event Ticket Seller

Written by the company

Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.

Contact info

  • Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, United Kingdom

  • fatsoma.com

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Motown Monty

Easy access to app . booked tickets no problem and quick return of tickets good app you can see what venues on up and down the country.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

this literally doesn't work

ive been trying to get my payout for a month now and i've been ghosted by customer service

10 April 2026
Unprompted review
Fatsoma logo

Reply from Fatsoma

We're sorry to hear that you're having an issue with your withdrawal.

International withdrawals require international bank details to be able to get correctly routed to your bank. We can see our team is working with you to try and get to the route of this issue, we're sorry that this is taking a little longer than expected

Rated 3 out of 5 stars

The app is a mess

The app is a mess, it is unclear which time the event is because the app uses different time zones in all communications.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a very good time

I had a very good time. Eventhough the AI matching was quite off, i like the dynamic of knowing people around my age and with similar, but at the same time, different interests.

14 May 2026
Unprompted review
Rated 4 out of 5 stars

Easy process

It was easy to find the event i was looking for by typing in location.
The booking process was quick & easy too. Having an account helps find your tickets fast.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed with how easy it was…

Really impressed with how easy it was to search for event in my city, then choose dates I had available to head out and met some new people. All the relevant details were right there - no confusion at all. Very easy to use. All I had to do was click the pink button to book my ticket - fill in a few basic details and register for the event. Such a breeze. The email confirmation was prompt and I was very happy with the process.

2 May 2026
Unprompted review

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