Fathom Reviews 

286
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the accurate transcriptions, seamless software integrations, and smart artificial intelligence tools that significantly save time and help everyone stay fully focused and present during important discussions. Users also find the desktop platform extremely intuitive, praising how easily it organizes meeting summaries and generates clear action items without requiring any tedious manual note-taking. However, some people mentioned occasional technical glitches, noting that the application sometimes struggles with joining specific calls reliably or launching properly when needed. Others experienced unexpected software behavior regarding meeting recordings or permissions setup during their initial onboarding experience.

What people talk about most

User experience

Customers had positive experiences with user experience, noting that the tool reduces manual note-taking and... See more

Application

Users describe positive interactions with application, highlighting features like the transcript easy copy... See more

Product

Customers consistently note positive experiences with product, highlighting it as an ideal notetaker that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried quite a few products to buy back some time over the years and Fathom actually did it. I'm usually in a minimum of 4 hours of meetings a day, plus the time it takes to rack my brain for note... See more

Rated 5 out of 5 stars

Fathom has worked exactly as expected from day zero. Setup was quick and easy, and it’s fully compatible with every meeting platform I use. I run it through my business 3–4 times a day, every day, and... See more

Rated 5 out of 5 stars

Fathom has drastically increased my ability to be present in calls without missing any key information. I have used it in at least a dozen different ways to help me streamline my day, double check... See more

Rated 5 out of 5 stars

Easy sign up, login, registration process. Over time besides English I can see the AI notetaker is improved for detecting Bulgarian language which is useful for me. It's automatically appointed to m... See more


Company details

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  3. Software Vendor

Written by the company

Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. Fathom offers bot-based or fully Bot-Free meeting capture across Zoom, Google Meet, Microsoft Teams, and Slack, with support for multiple languages. Bot-free is available on Mac now, with Windows coming soon. It also has an iOS app. AI Summaries include action items, follow-up email drafts, and 17+ summary templates. Summaries and notes sync automatically to HubSpot, Salesforce, and Close, with integrations for Slack, Notion, Asana, and Zapier. For meeting intelligence, Ask Fathom surfaces answers across your entire meeting history, Trackers proactively alert you when topics you care about come up, and AI Scorecards help you assess call quality. Fathom’s MCP integration connects that same knowledge to Claude and ChatGPT. The outcome: teams cut post-meeting admin work and turn every recorded conversation into a searchable, connected knowledge base – without adding another tool to manage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

286 reviews

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4.8

All reviews

(286)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Saves a lot of time

I mainly use Fathom for the automatic meeting summaries and the German transcription, and both work really well. The summaries are available right after the meeting, which saves me and my team a noticeable amount of time. The tool is easy and intuitive to use. Highly recommended.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Game changer for meeting notes and staying focused!a ready-to-use 5-star review…

Here is a ready-to-use 5-star review tailored for Trustpilot:

Review Title:
Game changer for meeting notes and staying focused!

Review Body:
I’ve been using Fathom for my online meetings, and it has completely changed how I work. Instead of constantly scribbling down notes during calls, I can fully engage in the conversation knowing Fathom is capturing everything accurately.

The AI summaries are spot-on, clear, and generated almost instantly after the call ends. The action items feature saves me so much time when following up with clients and team members. Hands down one of the most useful AI tools I’ve added to my workflow!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Fathom 10/10 for WFH People!

As someone who works from home, Fathom has made work x10 easier when it comes to meetings and note taking. With a click of a button, you could record meetings for review and have your meeting notes summarized and sent to you via email or their website. Truly recommended for WFH people like me.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Does exactly what it says, and saves me from arguments

Been using Fathom for a while now and it's become one of those tools I don't think about anymore, which is honestly the highest compliment I can give a piece of software.

My whole team runs it on every Zoom call, internal and external. Recording, summary, transcript, all sitting in one place. When we need to go back and pull something up, it's there. That's been huge for us. Every so often a client will come back six months later swearing up and down that we discussed something we never discussed, or that they never agreed to something they absolutely agreed to. I don't argue about it anymore. I pull the recording. Conversation over.

The other thing that sold me was setup. I run a fully remote team and I didn't have to walk a single person through it or loop in IT once. Everybody got themselves up and running on their own, which almost never happens.

Not much else to say. It does what it says it does and I'd recommend it to anyone whose job is mostly meetings.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

The Easiest Way to Take Meeting Notes Without Losing Focus

Fathom has completely changed the way I handle meetings. Instead of trying to take notes while staying engaged in the conversation, I can focus entirely on the discussion and let Fathom capture everything for me.

The summaries are accurate, well-organized, and highlight the key action items, making follow-ups much easier. It saves me time after every meeting and ensures I never miss important details.

If you're in back-to-back meetings or simply want to be more present during conversations, Fathom is a game-changer. Highly recommended!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

I love how Fathom summarizes each point…

I love how Fathom summarizes each point during a Teams or Zoom meeting. The Fathom notetaker sends each person attending the meeting the meeting notes as soon as it is over. As a secretary of an association, it is a game-changer. I can still pay attention to most of the meeting and not have to worry about missing any notes.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

A staple product in my discovery calls

Seamless integration and reliable transcriptions have made Fathom a staple in all of my customer discovery calls. It's been great to not only get an accurate transcript to use in customer proposals, but it's also been great for training to improve the sales pitch/delivery.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to setup and use in <2 minutes

I love that it is so easy to setup Fathom AI and use it immediately. It integrates directly into my calendar, so I never have to formally remember when I have a meeting coming up because Fathom AI knows after connecting it to my calendar. I can click the icon from my menu bar and it joins the meeting with me. I even formally recommend this as the go to solution for my own clients because I can rely on how accurate and tidy the summary plus action items are, as well as using the search in the recorded call. The only down side with Fathom AI is that for in person meetings I can't use it unless I have a laptop so I typically use Otter instead

24 June 2026
Unprompted review
Rated 5 out of 5 stars

A Free, High-Quality Tool for Tracking Meetings

It’s a great tool for keeping track of all the meetings you have, and it includes video as well—not to mention it’s free. Usually, “free” can mean lower quality, but that definitely isn’t the case with Fathom.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast, Insightful Meeting Summaries with Seamless Teams Integration

Fathom has been really useful for quickly summarizing meetings, generating transcripts, and pulling out clear insights and bullet points. I also like being able to jump to a specific moment just by clicking a sentence in the transcription, and the Microsoft Teams integration works well. The recap is generated fast, and the free plan has been enough for my needs.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

less cognitive load

since ive started using fathom, i never have to worry about losing context of a meeting and, i can let go of some things (which i feel are not important at the moment) so i have less cognitive load

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Timestamped Summaries Make Candidate Comparisons Easy

I greatly appreciate Fathom because it is solving the issue of having to multitask as meeting facilitator, notetaker, and the person sharing the action items after the meeting. The summaries that include recording timestamps are very helpful to me in my role as a hiring manager. It has allowed me to revisit responses to compare and contrast so that I ensure that I am fairly rating each candidate.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Fathom is awesome!

I am able to focus on the meeting that I am in and really absorb what a client is saying rather than focusing half of my attention on my notes. 5 stars!!

9 June 2026
Unprompted review

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