You appear to be the only shop that is selling trousers that fit my size and shape, and of course they are beautiful quality, keep on selling them
Company replied

28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
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You appear to be the only shop that is selling trousers that fit my size and shape, and of course they are beautiful quality, keep on selling them
Company replied
I have been buying FatFace goods for many years as their goods never fail to please. They also have a wide choice of goods so you are always going to find something to purchase. I still have a wardrob... See more
Company replied
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... See more
Company replied
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, United Kingdom
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Its not just the products that are great but instore all the staff are super

Reply from FatFace - YORK 2
Fab shop, great clothing & super service. Staff extremely helpful.

Reply from FatFace - YORK 2

Reply from FatFace - YORK 2
You appear to be the only shop that is selling trousers that fit my size and shape, and of course they are beautiful quality, keep on selling them

Reply from FatFace - YORK 2

Reply from FatFace - YORK 2
Ordered to collect in store on a date that suited me. Texted to tell me order ready. Convenience of trying on in store so any returns could be made.

Reply from FatFace - YORK 2
Looking for a Gillet for ages - in blue - ideal find in Fat Face York

Reply from FatFace - YORK 2
I bought the skirt along with the cardigan. The skirt is comfortable and a nice design although a maxi rather than a mini length on me.
The cardigan is very soft and light, a pleasure to wear.

Reply from FatFace - YORK 2
Friendly staff in the store I’ve been in. Love the clothes fits perfectly there is always something for me to purchase

Reply from FatFace - YORK 2
Easy to order,prompt delivery to store,pick up,try on both items good fit go home! Brilliant way to shop and really patient polite staff. Thankyou ladies.

Reply from FatFace - YORK 2
Great products and fast deliveries. Also the staff in the shop is very nice and helpful

Reply from FatFace - YORK 2
I have been buying FatFace goods for many years as their goods never fail to please. They also have a wide choice of goods so you are always going to find something to purchase. I still have a wardrobe full of there cloths I purchased many years ago so that speaks for itself.

Reply from FatFace - YORK 2
Pleased with the quality of both women and men’s clothing.
Style for older generation mixed with currant fashion.
The staff are always polite and helpful.

Reply from FatFace - YORK 2
Staff attentive. Polo fitted well and was good quality at a reasonable price.

Reply from FatFace - YORK 2
Very high quality items, natural fabrics.
Great customer service at shop.

Reply from FatFace - YORK 2
Staff just the right level of friendly, not pushy, nice and relaxed kind of helpful and professional which keeps me inclined to bob back in. Like the clothes too 😀

Reply from FatFace - YORK 2
The initial item arrived very quickly, i took it back to the shop where they were so helpful . I then e mailed to ask if the smaller size would come back and got a response (and follow up) to that. I now have the rust red linen dress in a 14 and am very pleased with it - and even better pleased with the excellent customer service at every step.

Reply from FatFace - YORK 2
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