Happy with my purchases-Taunton store could be better. I bought in the Sale (full price too much for me),2 V neck linen blend shirt sleeve tops, 1 in bright pink & the other with the ‘Starfish’ blue &... See more
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See what reviewers are saying
The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... See more
Company replied
Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... See more
Company replied
I've loved fatface Taunton for many years. The staff are always so friendly. Good selection of clothes. Which are always fantastic quality. I've had items from here that are over 20 years old!
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, United Kingdom
- 01823 332917
4.8
Excellent
205 reviews
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Good range of clothing & great price in…
Good range of clothing & great price in sale
Fast delivery
17 October 2023
Reply from FatFace - TAUNTON 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online to collect in store
Ordered online to collect in store. Surprised it would take 5-7 days. After not receiving an email telling me my item was ready to collect I called the store and was told the item was there.
18 October 2023
Reply from FatFace - TAUNTON 2
Good afternoon Lucy,
Thank you for taking the time to leave a review.
Upon looking into this, I can see you were emailed on 19/10 and 24/10 to advise you your order was ready to collect from the store. I'd advise you check your junk folders just in case the emails ended up there.
I hope you love your new items!
All the best, LB
Easy online ordering
Easy online ordering. Great updates when delivery due..by post or in store.
Love the accuracy of sizing...confident to oder as always true to info provided
17 October 2023
Reply from FatFace - TAUNTON 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Collected an ordered item from the…
Collected an ordered item from the Taunton store. Staff were polite and friendly, as always.
24 September 2023
Reply from FatFace - TAUNTON 2
Good Afternoon Jill,
Thank you for taking the time to leave us a review!
We really appreciate your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Have a great day! - JW
Retail assistants know best…!
I wanted a specific top that was in the sale, but not in stock in my local shop. The retail assistant in store was really helpful and checked if it was available online to order, and also gave me the product number.
I ordered it online and had it sent to a shop.
All very easy and very efficient!
16 August 2023
Reply from FatFace - TAUNTON 2
Good Afternoon Josie,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew and so happy you were able to get the top you wanted!
I hope you have a great day! - JW
The quality and design
The quality and design, no doubt its amazing... Top brand..
Customer service in shop is happiness inducing...
19 August 2023
Reply from FatFace - TAUNTON 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Always high quality products
Always high quality products. I had the opportunity to process my 'size guide' online for this particular item. I've marked the dungarees down one star as, although I am a size 6, and the size guide suggested size 6, they are quite generous in size so I am having to have them slightly altered.
It was great to be able to collect my item in the Taunton FatFace store. They are so helpful and friendly!
15 August 2023
Reply from FatFace - TAUNTON 2
Thank you for your review. We do try to get the most accurate information for all our items as best as we can but there are many products that, due to their design and production, may differ ever so slightly. Your feedback is deeply appreciated and we look forward to seeing you again soon! - RS
Best quality and styles
Just love the quality the styles the whole package.Everytime I walk near fat face my credit card keeps jumping around in my purse to buy new things.🤣.Lovely staff as well at Taunton.
17 August 2023
Reply from FatFace - TAUNTON 2
Thank you for your review. We hope you love your new items as much as your credit card does! We look forward to seeing you again soon! - RS
Great service
I wasn’t able to return an item to the store because I had used PayPal for payment of an online order. The girls completed my return note and sealed the bag so that I could go straight to the Post Office. All this without being asked.😊😊
25 July 2023
Reply from FatFace - TAUNTON 2
Hi Lin da
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love your summer clothes this year
Love your summer clothes this year. They’re bright and colourful and the styles are great. You’ve won my custom back
10 June 2023
Reply from FatFace - TAUNTON 2
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A great FatFace experience!!
Today l visited FatFace in Taunton shopping for some summer shirts. I was really pleased with the help and advice I received from your two assistant, Tansel and Fiona. As a more mature single man shopping on my own their help with selecting suitable garments and advice on what looked good on me was invaluable and made the whole experience a pleasure.
Many thanks,
Albert Fry
19 May 2023
Unprompted review
Reply from FatFace - TAUNTON 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Reply from FatFace - TAUNTON 2
Hi Matthew
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I haven’t received my order!
29 April 2023
Reply from FatFace - TAUNTON 2
Good Afternoon Lucy,
Thank you for your feedback. After investigating further I can see that your order arrived instore on the 4/5/23 and is ready for you to collect. I am so sorry that you were notified of this. Take care - KS
Reply from FatFace - TAUNTON 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Super service
If I could rate the staff as 6 stars, then I would! I was exchanging a variety of clothes and they couldn't have been any more helpful and accommodating. They also informed me of the teacher discount that I could use which will definitely entice me back for more shopping! Thank you and see you again soon!
27 April 2023
Unprompted review
Reply from FatFace - TAUNTON 2
Thank you for your feedback regarding your recent visit to our Taunton store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! BP
Purchase of goods on line Fat Face
The sale price on goods was excellent and I was very pleased with the goods. I sometimes have to rely on the sales to get what I want at a reasonable price.
17 April 2023
Reply from FatFace - TAUNTON 2
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Really nice top.
Really nice top.
I opted to collect it, and the very nice staff at Taunton were helpful.
17 April 2023
Reply from FatFace - TAUNTON 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Another quickly delivered Fat Face…
Another quickly delivered Fat Face order - always live a Fat Face sale - quality items such as jeans at half price!
Had to return one item - easily done with Evri locker and refund was confirmed within 48 hours!
Then I went to Taunton - more goodies from the store - love that the sale is genuine cut prices!
13 April 2023
Reply from FatFace - TAUNTON 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - TAUNTON 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP
Great selection
Great selection of clothes and accessories, and good quality. I bought one item twice as a friend admired it so I treated her for her birthday.
13 April 2023
Reply from FatFace - TAUNTON 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP
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