Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... See more
Company replied
Location
Switch locationUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
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See what reviewers are saying
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... See more
Company replied
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... See more
Company replied
Found what I wanted in sale but needed different size. Great customer service, speedy delivery and awesome item too.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, United Kingdom
- 01425 473639
4.6
Excellent
111 reviews
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was order…
Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office
.Therefore product arrived later than expected and neededde
8 May 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Love the service in my local store to…
Love the service in my local store to pick up my order x
30 April 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff member in Ringwood went over…
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the following day rather than waiting 3 days for it to arrive in store. Thank you Ringwood branch
1 May 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Get the parcel to local store and tell…
Get the parcel to local store and tell me when to collect
1 May 2026
Reply from FatFace - RINGWOOD
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great service
Found what I wanted in sale but needed different size. Great customer service, speedy delivery and awesome item too.
25 April 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and pick up in store
Easy to order and pick up in store. Staff are always friendly and helpful.
6 April 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely workers
The workers were very kind and helpful, and the clothes I bought are nice
28 March 2026
Unprompted review
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Brilliant service
Quick and easy to order.
Fast delivery to Ringwood shop.
Very helpful staff.
14 March 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shopping in Ringwood Fatface very exciting.
The staff in the Ringwood shop are lovely people really kind,polite and very helpful. I have today picked up an online order and whilst in the shop bought another jumper. Brilliant I love the goods and atmosphere in the shop.
3 January 2026
Reply from FatFace - RINGWOOD
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Picked up an online order
Picked up an online order. The store seemed clean & tidy & staff were pleasant to deal with
2 January 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and indeed a pleasure
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by extremely bright cheerful and polite staff and seen on my merry way with cheery and happy parting.
26 December 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great service - product sent to local shop next day. Very pleased with quality of the ladies shirt and staff are so helpful
29 December 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All went smoothly
Easy to order on line and they were at the store on the correct day. The sales lady found my parcel quickly and handed it to me with a smile.
Also the products fitted and were as described.
8 December 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good communication and arrived to store…
Good communication and arrived to store very promptly. Great price in sale.
23 September 2025
Reply from FatFace - RINGWOOD
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
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