Incredibly fast delivery and lovely items that fit to size with the usual fat face quality We also visited the store in Oxford and the staff were lovely Bring back the fat face store in Swindon o... See more
Company replied
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Lovely company lovely clothes and accessories if you can't find it in your local store its usually online!! Very easy to order online quick delivery and always well packaged. Friendly happy helpful st... See more
Company replied
I love the cotton garments from Fatface. They are well made and the quality is extremely good. On line ordering is simple and collection in store efficient.
Company replied
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, United Kingdom
- 01865 251428
4.5
Excellent
159 reviews
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I visited the Oxford store on Monday…
I visited the Oxford store on Monday 13th May I went in just for a brows I was looking to get some new bits for my holiday, as I was browsing through the men’s department I was approached by a lady called Vicky who helped me to find some holiday bits she showed me all the different options and styles in the shirts and shorts which I’m really pleased with the service I received was amazing and Vicky definitely knew the product well , I will definitely be returning when I’m back from my holidays
13 May 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Great Experience
I went into fat face Oxford today looking for something to fill out my summer wardrobe. I had the assistance of Vicky who directed me towards some lovely summer dresses, she recommended a few different types and really spent the time with me to make sure I was happy before I purchased. Because of this, I will definitely be coming back to the store again and asking for the assistance of Vicky!!
17 May 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Reply from FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent Service
Excellent service from Vicky as usual. She is always friendly & helpful.
17 April 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The collection at the store is amazing
The collection at the store is amazing. Friendly customer service by Bev, enjoyed shopping at the store.
14 April 2024
Unprompted review
Reply from FatFace - OXFORD 3
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Oxford store to be so friendly when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
There was very helpful and a very…
There was very helpful and a very pleasant lady. She helped me look for a bag.And we had a little chat at the till.She was a lovely lady.
Thank you Bev
11 April 2024
Unprompted review
Reply from FatFace - OXFORD 3
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Oxford store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Vicky in Fatface Oxford is fantastic.
Vicky in Fatface Oxford is fantastic, always willing to help, approachable and nothing is to much trouble. I always receive and warm welcome into the Store with a smile and hello how are you today.
I have shopped at fatface for few years now and pop in regularly. Excellent service.
9 April 2024
Unprompted review
Reply from FatFace - OXFORD 3
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Oxford store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Went to the store in Oxford
Went to the store in Oxford, Vicky was not only polite, but very helpful, i wanted and needed some combat trousers, top shop assistant, thank you
25 March 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
On Saturday 30 March Bev in Oxford…
On Saturday 30 March Bev in the Oxford store was very friendly & welcoming when I entered the store, this meant I was more keen to go back with a question & she helped with what I was looking for. A definite asset to the store. Makes me keen to go back.
30 March 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service from Bev
Very friendley service Beverly helped me find my size and helped me work out discount
30 March 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quick friendly service
I ordered online for collection in store. It was quick to be ready fornpuck up and in store pick up was simple and fast.
14 February 2024
Reply from FatFace - OXFORD 3
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Really helpful & made a fuss of our…
Really helpful & made a fuss of our dog, which was lovely.
12 February 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Fat Face in oxford
Beverley in the Fat Face in the oxford store was efficient and helpful with the return I needed to make.
12 February 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great assistance 👍
My server Beverly was incredibly kind, helpful and resourful. She assisted me in finding information about sales items and was very friendly :)
1 February 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - OXFORD 3
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you found Bev in the Oxford store to be so lovely when you visited. I will be sure to pass on your comments to the team. I hope you continue to enjoy your visit to our stores.
All the best, MM
Always fact face is my favourite shop…
Always fact face is my favourite shop staff are always very friendly and helpful
12 January 2024
Reply from FatFace - OXFORD 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service, and have had such a lovely experience at one of our stores.
We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Sarah made my visit to fatface great…
Sarah made my visit to fatface great recently! Your Oxford Store Staff are always very pleasent and helpful! Thank for making my day 😁 fun!
20 January 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent all round service
Excellent all round service provided by Bev, very pleased with my experience.
20 January 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Went to the Oxford branch for returning…
Went to the Oxford branch for returning clothes and purchasing extra items. Meg (sorry if I got the name wrong) is really helpful and patient when helping me to handle all these.
20 January 2024
Unprompted review
Reply from FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good service from Beverly
Good service from Beverly, but rather a long wait as she was the only one on the til
20 January 2024
Unprompted review
Reply from FatFace - OXFORD 3
Good Afternoon,
Thank you for taking the time to leave us a review!
I am glad to hear you have had a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
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