The shirts I ordered are excellent and the sale price made them great value. However, I was unimpressed with the communications re delivery. I didn’t receive any email updates and had to visit the sto... See more
Company replied
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Always great products, great quality, wash after wash on the clothes. I know the sizing I need (which is different to other brands). Staff always helpful and cheerful, no quibble about returns. Good... See more
Company replied
My order came on time and was free. The Web site was easy to use especially as I am not good with using technology.
Company replied
Great website, products well described. Online ordering process is easy and delivery prompt to my local store. Collection easy from the friendly, cheerful shop staff. I ordered Carolin striped s... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 10 23 Fremlin Walk, ME14 1QG, Maidstone, Kent, United Kingdom
- 01622 663386
4.9
Excellent
144 reviews
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I called into The Maidstone shop on the…
I called into The Maidstone shop on the 1/3/22 after receiving an alert on my mobile phone. A very tidy store but I would have to say the men's sale was very small. I do not think I would bother in the future.
2 March 2022
Unprompted review
Reply from FatFace - MAIDSTONE
Hi Patrick,
Thank you for taking the time to leave a review. We really appreciate our customer feedback and please be rest assured that it will be passed onto relevant department. Have a great day. Many thanks-AB.
Always good quality and washes well
The clothes are always good quality and wash well. The staff are very helpful and friendly.
3 February 2022
Reply from FatFace - MAIDSTONE
Good Afternoon Samantha
Thank you for your 5* review.
I am so pleased to hear that you are happy with your recent purchase.
I hope you have a nice weekend.
- EP
What’s not to love?
A very relaxing shopping experience. The store is clean and tidy. The clothes are arranged nicely and easy to look through. The changing rooms are spacious and flatteringly lit. The rustic decor is very attractive and sets the clothes off beautifully. I love the fabrics, designs, prints and colour palettes every season. The sales people are all lovely too.
2 February 2022
Reply from FatFace - MAIDSTONE
Hello Stephanie, Thank you for leaving us this 5* review about your whole instore shopping experience, it's great reading such positive comments about the service you receive from our staff.
Have a great day!
Take care, LM
Gorgeous clothes
Gorgeous clothes, well cut, great quality, amazing sales, and fab feel to the stores themselves with no brash lighting. My all time favourite store! Don't change!
27 January 2022
Reply from FatFace - MAIDSTONE
Hi Sylvia, Thank you for the 5 star review. So happy you love shopping with us -CD
Christmas shopping today in your store…
Christmas shopping today in your store in Maidstone and unfortunately did not have the sizes I wanted for my husbands pyjamas so a lovely girl was able to order them for me. My receipt says crew: Ellis so hope it gets to the right person. She was very chatty it was really nice to be able to actually talk to someone rather than just trying to get money and get me out the door which you don’t get a lot of now days! Very good customer service and I’ll be back in the new year.
8 December 2021
Unprompted review
Reply from FatFace - MAIDSTONE
Hi Andrea,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received in store! We will make sure that your feedback is passed on to her and the store. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
Reply from FatFace - MAIDSTONE
Hi Daisy,
Merry Christmas!
Thank you for your 5* review and I am glad that you are happy with our service and products.
Have a great day!
Thanks again, JH
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