I don’t know the name of the young lady that helped me in choosing the dress that I bought Long blonde hair and quite petite . I had two dresses one did not fit , and she offers to check online . Th... See more
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See what reviewers are saying
Went into store to look for an item I had seen online, I asked a member of staff and she advised me they didn’t have it in but I could order online for £2.50 which was ok as normal postage was £4 We... See more
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The staff at Fatface are always friendly and service is with a smile. The shoes I ordered aren’t quite as comfy as I was hoping for hence the 4 stars, but they they are a lovely colour and will go wi... See more
Company replied
I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, United Kingdom
- 01522 589230
4.8
Excellent
168 reviews
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Reply from FatFace - LINCOLN
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful clothes that fit lovely
Had been in the store and their sizes fit perfectly so ordered more from the website. The staff in store was very helpful.
19 October 2024
Reply from FatFace - LINCOLN
Hi Maxine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order using online App
Very easy to use app to order, all delivered quickly and on time
30 August 2024
Reply from FatFace - LINCOLN
Hello Diana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
EVERYTHING FIRST CLASS … …
… Excellent sale, both in store and online. Fast despatch of online orders to store, and first class and friendly service in store @ my local Lincoln store - thank you!!
13 August 2024
Reply from FatFace - LINCOLN
Hello Jennifer
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order
I made an online order when an item was not available in store, staff at Lincoln were very helpful and competent and my order came much faster than expected!! Plus the dress is perfect!
12 August 2024
Reply from FatFace - LINCOLN
Hello Leah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LINCOLN
Good morning Janine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordering on line and being able to get…
Ordering on line and being able to get the tall sizes
12 August 2024
Reply from FatFace - LINCOLN
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – CD
Liked what I'd ordered
Liked what I'd ordered, easy to order, would be easy to return things I didn't want, quality of clothes v.g.
In store - staff friendly but leave you alone to browse but always available to answer questions
10 July 2024
Reply from FatFace - LINCOLN
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delivery and collection…
Delivery and collection were both very smooth from FatFace. I will certainly use this option again for future purchases.
20 May 2024
Reply from FatFace - LINCOLN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found delivery and collection to be a very smooth process on your recent order. I hope you continue to enjoy the efficiency of the services we offer.
All the best, MM
It came early and fits like a glove
20 May 2024
Reply from FatFace - LINCOLN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that your order arrived quickly and that you find this fits well. I hope you continue to enjoy your shopping experiences with us.
All the best, MM
Easy and quick
So easy to order and collect from local store. Staff friendly and helpful.
19 May 2024
Reply from FatFace - LINCOLN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very good products from a company that…
Very good products from a company that gives great customer service
12 May 2024
Reply from FatFace - LINCOLN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order. I hope you continue to enjoy our products.
Take care, MM
women cargo pants…
Ordered on line as women cargo pants were not in shop on my size and length. Click and collect at Lincoln. Fab helpful and polite staff. Tried item on in shop in case anything wrong and I could immediately return and receive a refund or make another order in shop. Quality of pants excellent and size and length good too! Thank you.
16 May 2024
Reply from FatFace - LINCOLN
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Lincoln store
Went to Lincoln store and received excellent customer service . Friendly and efficient staff, shop well stocked and tidy .
17 May 2024
Reply from FatFace - LINCOLN
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Warm welcome
Had a very warm welcome very attentive and helpful team particularly Amy and Finn.
Will definitely be back.
Quality of goods is great.
30 April 2024
Reply from FatFace - LINCOLN
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Lincoln store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Easy all round
Easy ordering online. Swift delivery to store and easy pick up. Lovely quality clothing. Always great service from Donna and the staff at the Lincoln shop
23 April 2024
Reply from FatFace - LINCOLN
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
My favourite shop
Excellent quality and value, friendly helpful staff, my favourite shop.
27 March 2024
Reply from FatFace - LINCOLN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Collection from store
Great customer service as always and waiting to collect from store was very fast. Thanks :)
19 March 2024
Reply from FatFace - LINCOLN
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Helpful staff and enjoyable in store experience
Staff are always friendly and helpful.
I phoned to check if had top in store, there was and staff put to one side for me.
I prefer to see products in store and tend to spot something you'd overlook online
20 March 2024
Reply from FatFace - LINCOLN
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lincoln shop is fab
Lovely, friendly service by Hatty in the Lincoln branch. The staff are always really nice and helpful every time we visit the store.
10 February 2024
Unprompted review
Reply from FatFace - LINCOLN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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