Website was easy to navigate - I searched for sale items in particular sizes, and the items that were/weren't available were indicated immediately. All items I ordered were provided in the delivery to... See more
Company replied
Location
Switch locationFatFace, 12 Clarence Street, KT1 1NX Kingston upon Thames, England, GB
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See what reviewers are saying
Brilliant choice of garments, all well made. Love their clothes so much, both adults and children. My husband wears their shorts constantly. I love their hoodies. Granddaughter (6) loves thei... See more
Company replied
Helpful staff, easily able to order my size and get it delivered free to my local Next.
Company replied
I tried on the lovely Kara all-cotton top on half price sale in the shop, it was a flattering fit (ruching on the bust and the slightly shorter length siited my petite frame), so I bought it, foun... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK, Ireland, and US, as well as an online shop selling a wide range of womenswear, menswear, kidswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
FatFace, 12 Clarence Street, KT1 1NX, Kingston upon Thames, England, United Kingdom
- 0208 541 0244
4.6
Excellent
175 reviews
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Helpful staff
Helpful staff, easily able to order my size and get it delivered free to my local Next.
11 July 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very great!!
7 June 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
shirt ordered in different colour…
shirt ordered in different colour whilst in store for next day delivery. It was ready to collect the next morning, Very speedy and good quality product,
1 June 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online and pick up in…
Easy to order online and pick up in store. Tried on in the shop and saves the hassle of returning. Friendly staff.
26 May 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality shorts and shirt
Good quality shorts and shirt, fit well and reasonably priced.
10 May 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to navigate site needed a quick…
Easy to navigate site needed a quick delivery aswell and all went to plan
23 May 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smooth online order, quality items
Website was easy to navigate - I searched for sale items in particular sizes, and the items that were/weren't available were indicated immediately. All items I ordered were provided in the delivery to store which really quick - they were available the next day, quicker than I expected! Email updates let me know the items were available to pick up and how long they'd be held for. And so far, I've been pleased with the quality, design and fit of all items!
18 May 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had already bought a couple of these…
I had already bought a couple of these Polo shirts but wanted a blue one. I was able to pick one on-line and it was delivered to the shop on time. I had emails to keep me up to date and it was easy to collect it. They couldn't have done anything better.
12 May 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff and love the clothes
24 April 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very little choice in the Kingston…
Very little choice in the Kingston store compared with the old shop which was also more interesting. This shop has no character.
14 April 2026
Reply from FatFace - KINGSTON 3
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
The staff were very helpful
The staff were very helpful. I purchased two sizes and the return process was handled swiftly and efficiently.
13 April 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very quick delivery to the shop.
24 February 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went to Kingston Fat Face yesterday and…
Went to Kingston Fat Face yesterday and as always
the staff were so helpful and friendly
Abigail, store manager and Summer made my shopping experience very special
Love this store
Many thanks
21 January 2026
Unprompted review
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice item.
It took a week for the item to arrive in store but the staff in store were helpful when I went to collect it.
The bag is lovely and well made, but the design is missing two key features. It would be good to have a small zip pocket on the back, for security. Also, the adjustable piece of the shoulder strap sits on the shoulder so the buckle digs in a bit. It's normally positioned at the bottom end if the strap.
20 January 2026
Reply from FatFace - KINGSTON 3
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Fast delivery
I was pleased with my item and it was delivered fast to the store of I had selected.
8 January 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Extremely happy with service
Very happy with the items and order was fulfilled faster than estimated, which around Christmas and NY is to be applauded. Thank you!
31 December 2025
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great service, items arrived in store in the time scale, great customer service in store, friendly and helpful
2 January 2026
Reply from FatFace - KINGSTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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