Great products, stylish and excellent quality, combined with fantastic sale prices. Very efficient and easy online sales and delivery process. Great to be able to choose a delivery date and then have... See more
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Location
Switch locationUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
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See what reviewers are saying
The FatFace staff are helpful kind and efficient at the Haywards Heath Shop. Especially when trying to find what suits and looking for alternatives. They are lovely at looking to see if something is i... See more
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FatFace Haywards Heath store staff are amazing! The team are friendly, welcoming, and so helpful towards every customer. The store is clearly laid out and has a wide selection of stock in all sizes.... See more
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Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, United Kingdom
- 01444 416504
4.8
Excellent
162 reviews
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Couldn’t return one pair of shorts…
Couldn’t return one pair of shorts which were too small at your Haywards Heath shop because I couldn’t produce my Pay Pal receipt. The need to be able to do this should be in the return to shop section of the returns leaflet not further down the page. Hear is good this was really annoying.
14 September 2023
Reply from FatFace - HAYWARDS HEATH
Hello Malcolm, thank you for taking the time to leave a review.
I'm really sorry to hear that you had this experience. I've emailed you separately to resolve this.
All the best, LB
Lovely staff
Easy to use online purchasing system, efficient timing and delightfully helpful and friendly staff in the shop.
30 August 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great products
So glad click and collect is back! Super quality items and real bargains in the summer sale. The staff at the Haywards Heath store are really helpful and friendly why can't shopping always be like this!
12 August 2023
Reply from FatFace - HAYWARDS HEATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Easy to order and collect delivery.
9 August 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! - RS
Excellent service
Very good website and easy online ordering. Bought gifts for my nieces which they are going to love. The collection service from a store is very efficient just a shame the shop in Lewes (the county town!) was closed but Hayward Heath was kept open
25 July 2023
Reply from FatFace - HAYWARDS HEATH
Hi Fran
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful friendly lady
27 June 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
On expensive side but good quality
Really like Fat Face designs, colours and selection. Always good quality. And the Haywards Heath store, although small, offers a good variety of clothing and accessories and has lovely, very helpful staff
27 June 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
My order arrived very speedily
My order arrived very speedily, within a few days! Made better because everything I ordered is perfect.
27 June 2023
Reply from FatFace - HAYWARDS HEATH
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Reply from FatFace - HAYWARDS HEATH
Hi Tony thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I bought it as a gift for my husband
I bought it as a gift for my husband.
It came quickly and is a good wallet.
10 June 2023
Reply from FatFace - HAYWARDS HEATH
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Reply from FatFace - HAYWARDS HEATH
Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS
Softest material in The World!
1st - Fast delivery.
2nd I had my eye on this gorgeous checked shirt for ages but didn’t believe the reviews that it was soft. I was wrong, ITS SO INCREDIBLY SOFT & comfortable, I adore it! Gorgeous!
1 June 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new purchase. Take care – KS
Reply from FatFace - HAYWARDS HEATH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Arrived earlier than expected with no…
Arrived earlier than expected with no problems and fits great.
2 May 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Staff were very helpful
27 April 2023
Reply from FatFace - HAYWARDS HEATH
Thank you for taking the time to leave us your review. We're happy to hear it!
Have a lovely day,
Take care, SK
Love shopping in our local store
Love shopping in our local store, the staff are very helpful but not ‘pushy’. Always ready to assist if needed (I have mobility issues) but not condescending!
The quality of my purchases is always very good I just wish that as a senior citizen I could afford to shop there more often. Well done Haywards Heath!
27 April 2023
Reply from FatFace - HAYWARDS HEATH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Straightforward click and collect
21 April 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Quick click and collect order delivery
Quick click and collect order delivery, very happy with shirts and was easy to return in store what didn’t fit.
20 April 2023
Reply from FatFace - HAYWARDS HEATH
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – BP
Loved finding something in the sale and…
Loved finding something in the sale and ordering to store, so no postage to pay. Wish FatFace had more free shipping deals!
17 April 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Bought item online through M&S
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface Haywards Heath always very helpful and pleasant
24 March 2023
Reply from FatFace - HAYWARDS HEATH
Hello Joan,
Thank you for your feedback. We are pleased to read that you enjoyed shopping with us online and instore. Do let us know what we can improve on for next time to get 5* from you!
Take care - KS
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