I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... See more
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We love FatFace! The staff are always friendly and make a fuss of our black lab, Binx. She equally loves it as she knows she'll always get a biscuit. Even if we're not planning on going in she will... See more
Company replied
I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... See more
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The staff at the Malvern shop are always so warm and welcoming. The manager, a lovely smiley chap, goes always above and beyond to help you and there is a friendly atmosphere at all times. Other... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, United Kingdom
- 01684 569076
4.9
Excellent
96 reviews
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FatFace in Malvern is excellent
FatFace in Malvern is excellent. A good selection of clothing & accessories & the staff are always very helpful.
14 May 2026
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We love FatFace
We love FatFace! The staff are always friendly and make a fuss of our black lab, Binx. She equally loves it as she knows she'll always get a biscuit. Even if we're not planning on going in she will now drag us in. Well played FatFace!! :-D Clothes aren't cheap but are always high quality, good materials, well stitched and last a long time.
12 May 2026
Reply from FatFace - GREAT MALVERN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A pretty and very useful blouse.
The blouse is very pretty and a very useful piece to have. It goes so well with jeans. I wear it out, not tucked in.
The neckline is lower than I'd like but with a necklace it's ok. I wear a black vest under it as well sometimes and it's ok if that shows, it fits in with the blouse pattern.
Staff at the Malvern branch always friendly and helpful.
19 April 2026
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Blouses
Recently brought two lovely tops from Fat Face .The staff are friendly and very helpful in my locai store.
18 April 2026
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good product, great local shop
Good product, reasonable price, and great local shop to pick up my online order and discuss it with nice staff.
23 February 2026
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Malvern store is excellent
The staff in the Malvern store are fantastic. They are so friendly and helpful and always on hand for advice.
20 January 2026
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A helpful member of staff in Malvern
I've just been to your Malvern store and your colleague Cindy couldn't have been more lovely and more helpful. Nothing was feeling right and she took the time to make some suggestions for different styles and I ended up with an outfit that made me feel really good. I wouldn't have tried it on without her suggestion and I really appreciated her help and kindness.
22 January 2026
Unprompted review
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well done Michaela
Well done Michaela. Excellent customer service. Searching desperately to find a bikini in the sale in certain size and design. I had found something but I had purchased the incorrect size in part of the set. Michaela checked website, other stores and the wearhouse for me. I kept the original in the end but that doesn't take away the fact the service I received was spot on. Thanks
13 January 2026
Unprompted review
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Malvern shop reigns supreme
The staff at the Malvern shop are always so warm and welcoming. The manager, a lovely smiley chap, goes always above and beyond to help you and there is a friendly atmosphere at all times.
Other stores are always a positive experience as well, but my home branch wins!
I love Fat Face clothes and accessories, long may they remain on the high street!
3 January 2026
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The guy that works at the Great Malvern…
The guy that works at the Great Malvern branch is amazing! He is so friendly and helpful, he makes the shopping experience feel personal but he is also very professional. He is a great asset to the Malvern branch and the company.
4 December 2025
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The best customer service in any…
The best customer service in any Fatface! They go the extra mile, supporting myself with disability needs.
Great displays and good sales!
3 September 2025
Unprompted review
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The website was easy to navigate when…
The website was easy to navigate when ordering and I was kept up to the date with the progress of my order.
3 September 2025
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and informed folk at the…
Very helpful and informed folk at the Malvern store, always a pleasure to go there
28 August 2025
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online next day was delivered…
Ordered online next day was delivered to my store for pick up,lovely skirt with pockets and nice cotton
30 June 2025
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent friendly helpful service
Excellent friendly helpful service. A pleasure to shop at the Malvern store
9 June 2025
Reply from FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely items
Lovely items. Also very helpful with returns. I was after a specific pair of jeans but needed to order multiple sizes to find the right fit. The store staff (Malvern) were so friendly and the return was completed quickly.
16 February 2025
Reply from FatFace - GREAT MALVERN
Hey Stephanie,
Thank you for your review. I am pleased that you had a positive experience whilst visiting our Great Malvern store - this is great to hear.
Take care, CT
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