Staff were really patient with my decision. Slippers are very fluffy ( gorgeous) but I felt came up on the small side. I ordered my normal size in case they fitted better than the next size up to chec... See more
Company replied

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Staff were really patient with my decision. Slippers are very fluffy ( gorgeous) but I felt came up on the small side. I ordered my normal size in case they fitted better than the next size up to chec... See more
Company replied
It is such a lovely atmosphere walking into FatFace in Godalming High Street. The staff are always friendly, welcoming and extremely helpful. The shop has been set-up really nice and I love the style... See more
Company replied
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... See more
Company replied
Easy online and helpful, friendly in store service. I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the p... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
54/56 High Street, GU7 1DY, Godalming, Surrey, United Kingdom
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This is a present so I can't vouch for its satisfaction but delivery to the store was quick. Shirts rolled up for less packaging which is good.

Reply from FatFace - GODALMING

Reply from FatFace - GODALMING
Ordered online picked up from store no problem arrived in store on time kept me posted with emails

Reply from FatFace - GODALMING
Easy to use website. Click and collect worked well. Friendly helpful staff on site.

Reply from FatFace - GODALMING
Easy online and helpful, friendly in store service.
I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the price of two knickers. I have not bought any other knickers but Fatface for years. They are long life keepers - so pretty, great colours and patterns and sad though I may be, I enjoy choosing them to match my outfits even though they go unseen (which is sad, on so many levels!)

Reply from FatFace - GODALMING
I tried to buy a pair of jeans in store and wanted to pay with a one for all voucher but it would work. The staff in the Godalming store tried everything possible to help me - they couldn't have done any more. In the end I ordered jeans and a top on line and had them delivered to godalming store. Staff were so helpful with returning the top. Excellent!

Reply from FatFace - GODALMING
Good friendly staff tidy shop good looking clothes

Reply from FatFace - GODALMING
The ordering process was straightforward and the website is fast and easy to navigate. But why no same day click and collect? The item was in stock and could have been picked up without the need to go online and wait three days. As my local store has closed, I didn't want to travel without knowing availability. Otherwise, a positive experience and the member of staff I spoke to in the Godalming branch was really friendly and efficient. Thank you!

Reply from FatFace - GODALMING

Reply from FatFace - GODALMING
I take my human into this shop most evenings, because they give me biscuits. My human says its getting very expensive because she keeps buying lots of clothes. I like going in for a cuddle with Jessie and a biscuit. Sometimes I get two which makes me very happy. I've explained to my human that we will have to keep seeing the nice people with the biscuits, even if she cant keep her purse closed.

Reply from FatFace - GODALMING
Great customer service & always a good selection of stock. By far the best store! We're lucky to have this one locally.

Reply from FatFace - GODALMING
Very helpful staff. But sleeves far too long and bulky. Item returned.

Reply from FatFace - GODALMING

Reply from FatFace - GODALMING

Reply from FatFace - GODALMING

Reply from FatFace - GODALMING
This item (a pullover) was selected from shop stock (so we knew what it felt and looked like) and then ordered via the Internet as there were none of the correct size in the local Fatface store.
Very satisfied with the garment when it arrived (via click and collect) from the local store.

Reply from FatFace - GODALMING
At store for collection in good time.All satisfactory.

Reply from FatFace - GODALMING
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