Banner for FatFace - EVESHAM

FatFace - EVESHAM Reviews 

124
TrustScore 5 out of 5

4.8

Unit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Love, Love, love my white shirt & cobalt blue shirt both same style, perfect fit size 14, I bought one in the shop at Evesham Twyford Country Park, the staff are sooo lovely & helpful, I loved it sooo... See more

Company replied

Rated 5 out of 5 stars

The assistant was pleasant and helpful, my purchase is lovely, cannot beat fat face for stylish flip flops, I get them every year, quality is excellent. Notwithstanding the above the main reason for s... See more

Company replied

Rated 5 out of 5 stars

Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... See more

Company replied

Rated 4 out of 5 stars

That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, United Kingdom

  • 01386 443928

4.8

Excellent

TrustScore 5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(124)

13,098 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Caring for the customer

The shop assistant, Lisa, went out of her way to be helpful. I was there to buy a present for both my daughters. She wrapped up the clothing with care ensuring that the individual gift receipts were attached to the wrapped and labelled items. Only a sheet of tissue paper but done with care. She was happy, caring and very thoughtful.

23 October 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Popped in with my Dad

Popped in with my Dad, who is 88 and in a mobility scooter, to find him some pyjamas. Anna helped us and was super helpful. We bought 2 pairs.

26 September 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.

All the best, LE

Rated 5 out of 5 stars

Ordered on-line on a Friday and my…

Ordered on-line on a Friday and my order was delivered to my local store for collection on the Sunday. Very impressed.

22 August 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Nice store

The store is always tidy and the staff are lovely. I wish it stayed open till 6.00 which would enable me to collect orders after work.

18 July 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff were friendly and helpful

Staff were friendly and helpful, nothing was too much for Tim in finding garment that was right for me

3 July 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

This has become my favourite store

This has become my favourite store. Not only do they have lovely clothes, the staff are absolutely amazing, kind, friendly and knowledgeable. Thanks for making my day again!

25 June 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 2 out of 5 stars

The sandals didn't fit me unfortunately

The sandals didn't fit me unfortunately

30 June 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM


Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

Good service

Friendly, helpful staff

22 June 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Professional. Great experience.

Well popped into the Evesham store for shorts and came out with a skirt and shirt !
Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shopping experience!
Will definitely be back very soon. Thank you ladies !!

11 June 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fatface Evesham

Lisa is fabulous. She has an eye for what suits you as an individual with lots of ideas. I bought 2 items last year for this year’s holiday which I would never have considered normally, and what a fab choice. Lisa also gave me the online option to order petite sizes. I am always popping in for ideas.
Always great service and very professional

11 May 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM

Rated 5 out of 5 stars

Very friendly and professional staff

Very friendly and professional staff, especially Lisa who couldn’t be more helpful, she always greets us with a welcoming smile and is a credit to her employer
Liam Mullen

26 May 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM

Rated 5 out of 5 stars

Online ordering

Ordered on line and collected in store, tried item on in store .very pleased with fit and quality but did need to size down luckily I had read previous reviews so had done this when ordering.

13 May 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great friendly staff

Great friendly staff, speedy service, as always.

30 March 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good clothes and good service.

Love the clothes, my husband now wears their extra long shirts which are hard to find elsewhere and the online service is very efficient.

28 February 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

An Arlie top for all occasions

I love the Arlie range of tops. Excellent quality, comfortable to wear, great looking, easy to wash (and afterwards looks like new) and ideal for casual and smart-casual wear. Very friendly and efficient staff at Evesham too.

29 January 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 4 out of 5 stars

I have not received my order yet !

I have now received a message to say it is ready to collect ! I am disappointed it took so long to be available but happy it has finally arrived for collection and thank fat face for their help 😊

14 December 2024
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Rated 5 out of 5 stars

Super service

I’d seen this scarf in one of the fat face shops and couldn’t decide. Later on I ordered it online and got a very speedy delivery

8 December 2024
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

The staff are always friendly and…

The staff are always friendly and helpful.

6 December 2024
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Staff friendly and helpful when…

Staff friendly and helpful when collecting order and shopping in store

7 December 2024
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 2 out of 5 stars

Still waiting for my order

Still waiting for my order

22 November 2024
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello Joanne, Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look