Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they s... See more
Company replied

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Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they s... See more
Company replied
Always receive terrific service from Fat Face stores and a particular call out to the one in Dorchester. Great customer service and great clothes.
Company replied
Purchased a shirt in store. Had it a week liked it so much went to buy another one. Non in stock. Went online, easy to find, ordered, asked for delivery into my local store. Delivered within 2 days. E... See more
Company replied
online order process was good, unfortunately I did not recieve and email or text to say my item was in for collection at the store. So eventually I just went to the store where they said there wasn't... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
14 South Street, DT1 1BS, Dorchester, Dorset, United Kingdom
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Nice trainers - usually a size 6 but this come up more like size 5

Reply from FatFace - DORCHESTER 2
Always receive terrific service from Fat Face stores and a particular call out to the one in Dorchester. Great customer service and great clothes.

Reply from FatFace - DORCHESTER 2
Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they still look as good as new and never seem to age in fashion. Sadly me nearest store closed so I now have to travel further to see, try on and feel the clothing.
Went to a different location today and was very pleased with the service I received. Absolutely no complaints, couldn’t praise them more!

Reply from FatFace - DORCHESTER 2
Purchased a shirt in store. Had it a week liked it so much went to buy another one. Non in stock. Went online, easy to find, ordered, asked for delivery into my local store. Delivered within 2 days. Excellent service.

Reply from FatFace - DORCHESTER 2
I bought a great shirt and shorts at the Dorchester store, the staff there are super friendly and they always have a lot of stock.

Reply from FatFace - DORCHESTER 2
Excellent sale options. Friendly staff. Great quality clothing but more polyester than I'd like to see

Reply from FatFace - DORCHESTER 2
Easy to order on line. Very quick delivery to store for free collection.

Reply from FatFace - DORCHESTER 2
Love Fat face always a good sale and great staff in our Dorchester shop ,and good sizing can go down one makes me feel slimmer ,win all round

Reply from FatFace - DORCHESTER 2
Quick delivery to store, needed to change an item and return a couple within the delivery. The Dorchester store was brilliant, very helpful and accommodating.

Reply from FatFace - DORCHESTER 2
My experience with fat face has always been very good and this time it has been equally as good the only reason for not giving 5 stars is that my goods didn't arrive in store until 3 days after delivery date.

Reply from FatFace - DORCHESTER 2
Great product and well recommended and stylish

Reply from FatFace - DORCHESTER 2
Brought skirt in the sales. Very pleased with the fit and quick delivery too

Reply from FatFace - DORCHESTER 2
I ordered tops and socks online
They were delivered on time to the local store and easy to collect

Reply from FatFace - DORCHESTER 2

Reply from FatFace - DORCHESTER 2
Great items shame about the delivery. Evri in this area are not the best at delivering on

Reply from FatFace - DORCHESTER 2
Easy ordering systems and great communications both on line and in store. Order arrived a couple of weeks earlier than estimated and exactly as requested and fitted perfectly

Reply from FatFace - DORCHESTER 2
Easy to order,great communication and customer service online and in store

Reply from FatFace - DORCHESTER 2
Have used online and in store. Online order received promptly and in-store local staff friendly and helpful on a horribly wet day.

Reply from FatFace - DORCHESTER 2
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