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FatFace - DIDCOT Reviews 

91
TrustScore 5 out of 5

4.8

Unit 32 Orchard Centre, OX11 7LL Didcot, Oxfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We use the Didcot store. The staff are lovely, the changing rooms are roomy. I love the colours and materials used in the women's clothes they are really good quality, I consider them as investment pi... See more

Company replied

Rated 5 out of 5 stars

I have been a Fatface fan since I discovered it in France skiing many years ago and was delighted when it made its way to the high Street. It has changed its style over the years but I find the quali... See more

Company replied

Rated 3 out of 5 stars

Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... See more

Company replied

Rated 5 out of 5 stars

The 2 ladies working there were extremely helpful in helping me , which lead to a sale for fat face.

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, United Kingdom

  • 01235 813924

4.8

Excellent

TrustScore 5 out of 5

91 reviews

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4.8

All reviews

(91)

13,098 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The two ladies working there were…

The 2 ladies working there were extremely helpful in helping me , which lead to a sale for fat face.

22 July 2026
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great staff who seem genuinely…

Great staff who seem genuinely interested in me purchasing an item which is going to be right for me

23 July 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The lady at didcot store was very…

The lady at didcot store was very helpful friendly & made my shopping spree very enjoyable
Thank you

15 July 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

We use the Didcot store

We use the Didcot store. The staff are lovely, the changing rooms are roomy. I love the colours and materials used in the women's clothes they are really good quality, I consider them as investment pieces. My husband has also bought some knock out items too and it one of the few shops we can browse together,

26 June 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Perfect for the summer

Beautiful shirt, looked as depicted online & sizing was correct- perfect for the summer!! Staff in store were extremely helpful 😊

25 June 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very helpful staff and friendly .

Very helpful staff and friendly .

13 June 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

brought lovely pair of denim shorts…

brought lovely pair of denim shorts with red gingham top. These shorts are perfect in every way. I haven't worn shorts in public ever (53 years) due to my large legs. After finding these shorts I went out today in public wearing them feeling great. Thanks to Fatface.

26 May 2026
Unprompted review
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Love Fatface

I have been a Fatface fan since I discovered it in France skiing many years ago and was delighted when it made its way to the high Street. It has changed its style over the years but I find the quality has remained the same. I love the new styles, colours and designs that appear each season and often find it difficult to choose .
The staff at Didcot are welcoming and professional keeping the store clean, tidy and inviting.

9 May 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quality service and quality garments

Easy website to order from. Quick delivery to local store. Quality garments.

6 May 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service. Staff always welcoming and smiling. Never feel rushed when trying to make a decision.

15 March 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM

Rated 5 out of 5 stars

Great service

Great service, speedy delivery, everything.

21 February 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely quality item and fits perfectly

Lovely quality item and fits perfectly. The staff are always lovely and welcoming.

12 February 2026
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ordered

Ordered, collected at my local branch ~ was so easy, and staff in branch were great. Thank you.

9 December 2025
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Reply from FatFace - DIDCOT

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Pretty Pink Chiffon Blouse

Really pleased with this beautiful blouse especially as I managed to buy it at sale price!
Ordered it online using click and collect at my local Fatface store in Didcot.......couldn't be easier.

9 November 2025
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff helpful and greeted us when…

Staff helpful and greeted us when entering the shop.

9 September 2025
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always friendly and helpful

If the size I want isn’t available in store then staff were able to order it for me to collect in a few days. Always friendly service in store and great to be able to click and collect if I can’t get into store.

6 September 2025
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Very friendly staff, shopping hours a little tight!

Very friendly staff, got my package right away... the only thing blocking a 5* is the fact the shop is the retailer closing the earliest on the whole plaza. 5:30PM, is very tight for any people with a working job to reach in time! Most other shops around close at 6:00PM or 7:00PM. thanks!

9 September 2025
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Reply from FatFace - DIDCOT

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

Always a good experience

Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trouble of calling between stores to find what you’re looking for if they don’t have it in your particular size!
I’ve also found ordering and delivery online to be easy and trouble free, although I have now found out this can be done in store too.

25 August 2025
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Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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