Always a pleasure to shop at Fatface Conwy. Staff are lovely and good at helping you put with colour choices etc. Becky the manager has the shop looking and feeling bright and on point when new stock... See more
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Could have bought everything on website beautiful clothes . My delivery was swift. My dress and top absolutely gorgeous and such excellent quality. Over the moon again with Fatface .
Company replied
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... See more
Company replied
I love the clothes. Easy to order and prompt delivery to shop. I wish you stocked bigger sizes in Conwy store. That would have been even easier & simpler.
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
25 High Street, LL32 8DE, Conwy, Gwynedd, United Kingdom
- 01492 592613
4.8
Excellent
126 reviews
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Always a pleasure to shop at Fatface…
Always a pleasure to shop at Fatface Conwy. Staff are lovely and good at helping you put with colour choices etc. Becky the manager has the shop looking and feeling bright and on point when new stock comes in.
I always order online if my size is not in stock and delivery is brilliant, and convenient for me.
8 June 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always the staff in Conwy are fab
As always the staff in Conwy are fab, the clothes are good too but getting more expensive by the day
5 June 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent local shop in Conwy
Phoned shop in next village to see if item in stock, Amelia put it to side for me to call in a try in afternoon. I bought top, have worn it, washed it. Very happy customer.
31 May 2026
Reply from FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Very satisfied with an unplanned but…
Very satisfied with an unplanned but necessary purchase of ankle socks
31 May 2026
Reply from FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I love the clothes
I love the clothes. Easy to order and prompt delivery to shop. I wish you stocked bigger sizes in Conwy store. That would have been even easier & simpler.
29 May 2026
Reply from FatFace - CONWY
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great customer service today from…
Great customer service today from Caroline at Fatface in Conwy. The staff in this store are a credit to Fatface.
29 May 2026
Unprompted review
Reply from FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Could have bought everything on website…
Could have bought everything on website beautiful clothes . My delivery was swift. My dress and top absolutely gorgeous and such excellent quality. Over the moon again with Fatface .
24 May 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great store in Conway
Great store in Conway. Lovely staff. Love my jeans which were in the sale.
5 May 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff
Very friendly staff. Nice selection of clothes. My little dog was allowed in!
5 May 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface menswear is always good quality…
Fatface menswear is always good quality and the staff at Conwy store are always friendly and polite
28 April 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Allways a quick and easy shopping…
Allways a quick and easy shopping experience. They do tall sizes for a lot of their range too.
4 April 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to navigate website
Easy to navigate website. Good communication on progress of Order. Friendly and efficient staff in the Store.
5 March 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick efficient service
15 February 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought a jacket
I bought a jacket, threw away the receipt as over a month since bought it. Tried to wear it twice there was something wrong the way it hung could not understand why. My daughter told me to return it I left it even longer.
Explained all this to Sarah in Fat Face Conwy shop very nervously. She was so helpful and understandingly agreed there was a problem but mainly it wasn’t the high standard I had usually expected from them. She gave me a gift card for the amount I had paid very pleasantly..
I was so pleased also that my daughter wouldn’t be cross with me!
I just want Sarah to be recognised for her perfect customer service and also the young man who originally ordered it and sold it to me who was also so helpful
Sandy
8 February 2026
Unprompted review
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, jeans delivered to shop on time. Staff very helpful in store (Conwy).
13 January 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing shop
Amazing shop, staff is friendly and very helpfull they made me a regular buyer for Fatface clothing. Thank you Fatface Conwy♥️
12 January 2026
Reply from FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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