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FatFace - AMBLESIDE 2 Reviews 

90
•
TrustScore 5 out of 5

4.8

7 Market Cross, LA22 9BT Ambleside, Cumbria, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Whenever we visit Ambleside, we always visit FatFace as it's my daughter's favourite shop. She always comes out with numerous items in the carrier bags and a big smile on her face! The clothes are so... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service! A trip to the Lake District had me pop into the Ambleside branch and bought a jumper. The jumper's great, but the customer service was outstanding. Emma took time t... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff (Emma at Ambleside branch). Friendly, no pressure and excellent service. Lovely quality clothes. Everything I have bought over the last few years has washed well and lasted. Def... See more

Company replied

Rated 5 out of 5 stars

I visited the Ambleside store today for a browse and came away with a lovely green cotton jumper and the scarf which had been paired with it. I also noticed a lovely gents blue shirt paired with a woo... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 7 Market Cross, LA22 9BT, Ambleside, Cumbria, United Kingdom

  • 01539 431099

4.8

Excellent

TrustScore 5 out of 5

90 reviews

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4.8

All reviews

(90)

14,949 reviews in the last 12 months

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Rated 5 out of 5 stars

The AMAZING Emma!

Emma is a breath of fresh air and radiates such positive energy throughout the store. We’ve shopped here 3 times during our current stay in Ambleside. Each time Emma was visible and attentive to all shoppers. She glided through the store offering help and advise. The first time my husband had tried on a t-shirt to go with a pair of shorts he tried and liked. He needed a different size that wasn’t on display and Emma quickly said she’d check upstairs. She did and found the size my husband needed.

15 July 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hi Angela, What a lovely review on the Ambleside Store and the service you received from Emma! This will be passed on - thank you again I am so pleased you had a great shopping experience! Take care, LE

Rated 5 out of 5 stars

Awesome customer service

I had to share my experience today at Fatface Ambleside. Emma was an absolute gem, sourcing me a denim jacket in my size. Nothing was too much trouble, she was going to get me a jacket one way or another. I picked my jacket up from Bowness a few hours later (with 2 sizes reserved so I had a choice). Wearing it now on my night out all thanks to Emma! Recognition for awesome customer service well deserved! Thank you :)

2 July 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good morning, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES

Rated 5 out of 5 stars

5*treatment yet again from the lovely…

5*treatment yet again from the lovely Emma at Ambleside Fat Face . It's not my nearest shop but I travel there frequently from Blackpool for the excellent service and friendly staff . Nothing is every too much trouble - no matter how busy the shop is. I normally go with one thing in mind and come home with 2 bags full 🙂. Thanks to Emma's help choosing what she thinks will suit me . Oh and she is always bang on 😁.

30 June 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good afternoon, Lorraine

Thank you for leaving us this review about your instore shopping experience at Ambleside, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.

Take care, JB

Rated 5 out of 5 stars

Lovely Ladies in the shop.

Found the shop nice and bright and airy. The Ladies were very helpful and jolly. Cloths were displayed well, helping me to make my purchase.

29 May 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good Afternoon Richard,

Thank you for your 5 star review. I will pass your feedback onto the Ambleside team. I am sure they anticipate your next visit -KC

Rated 5 out of 5 stars

Happy Pad

Because you delivered exactly what I ordered and on time 👍
Plus the 'Wife' was very happy with my choice 👍👍

7 February 2022
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good Afternoon Paul,
Thank you for your 5* review regarding your recent online order. I am so pleased to hear that your order arrived quickly and that your wife was happy with your recent purchases.
Hope you continue to enjoy your shopping experience.
Have a great day!
Take care, LM

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