FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their excellent teaching techniques, supportive nature, and ability to boost confidence. Many people highlight the positive impact of their mentors, noting significant improvements in skills and communication. The user experience is often described as positive, with consumers appreciating the interactive teaching and clear guidance provided. However, some people were dissatisfied with the service, citing confusing methods, disorganized lessons, and a lack of clear structure. A few other people also felt that the customer service was poor, mentioning issues with responsiveness and unfulfilled promises. Furthermore, some reviewers were not happy with the refund policy, stating that the company refused to issue refunds even when services were not delivered as expected.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the teachers for their dedication,... See more

User experience

Customers had positive experiences with user experience. Many reviewers praised the teachers, describing them... See more

Service

Consumers find service to be ambiguous. Some customers report positive experiences, praising helpful staff... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report unhelpful and unresponsive... See more

Refund

Users describe negative interactions with refund. Many customers report that their refund requests were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

My ward is taking classes with Miss suchandra paul,and she is really good. My daughter was reluctant to draw now she's enjoying her classes and their is a drastic improvement in her.incase u want to t... See more

Company replied


Company details

  1. Educational Institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great experience

Great experience.

21 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Pravati behera- I am glad to hear to…

Pravati behera- I am glad to hear to learn English..

21 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Thanks to Ms. Suchandra Paul Maam, she helped my daughter grow and develop her drawing skills.

My daughter Livanshi Maithani is grateful to maam for taking time in teaching and explaining things to her right from the start and help her grow and develop her skills. She also secured 2nd position in the drawing competition at her school after attending only few classes with maam.
She was always excited for her class and to learn some thing new.
Thanks to the Fastinfo class, a very good platform to learn new things.

26 September 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 4 out of 5 stars

Good service

Good service

18 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Have nice day

18 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 3 out of 5 stars

Thanks tripuna provided me good…

Thanks tripuna provided me good information

18 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

It seems as per Star Rating (You have given 3 Stars), you are not completely satisfied with the services provided. Request you to share your Fic ID / registered contact number / Email Id, so that we can connect with you & resolve your concern on priority.

Best regards
Fastinfo Class Team

Rated 5 out of 5 stars

Good 👍 conversation

Good 👍 conversation

17 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Good communication

17 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 4 out of 5 stars

good,nice ,good commmunication

15 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Best guidance

Best guidance

15 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

It's nice conversation

It's nice conversation

5 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication. I am satisfied her guidance.
Thanks.

5 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Good afterall

3 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 3 out of 5 stars

You are good girl

1 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Client,

It seems as per Star Rating (You have given 3 Stars), you are not completely satisfied with the services provided. We assure you that we are working hard to provide you with the best experience. We have highlighted your issue to the concern team. They will get back to you at the earliest and assist you accordingly.

Best regards
Fastinfo | Online Legal India

Rated 5 out of 5 stars

Very Good communication 👏

Very Good communication 👏

1 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Good guidence

Good guidence

1 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

It was good experience

It was good experience

1 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 3 out of 5 stars

good

I fill very good is this class

30 September 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Inbox your registered contact number / FIC ID so that we can get in touch with you and resolve your issue.

Best regards
FastInfo | FastInfo class team

Rated 5 out of 5 stars

Overall good experience and guidance

Overall good experience and guidance

30 September 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

East or West..Fastinfo is best.

Fastinfo helped me to improve my English speaking fluency. Now I am confident & energetic to face interview and public speaking platforms.
Thank you fast info.

30 September 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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