Fasthosts Internet Reviews 

Kate was excellent in helping me realise I bought the wrong stuff and a new domain I didn’t need she explained and sired out all of my mail options really happy

JMS James was excellent, so helpful, accommodating & easy to talk to. James resolved the issue of a file that needed deleting due to potential malware/scammers. Im relieved its been resolved, I have a peace of mind knowing all is fine. Thank you James. A pleasant & positive service. James was eager to help - attentive and engaged throughout the call. Thank you for excellent service and I trust all is now resolved. AL

I have used Fasthosts for 20 years plus and have always got good service. today I had a problem with our website and I called and spoke to Enrico he was fantastic. very understanding and very technically minded and got the website up and running in about 40 minutes.

Fasthost Customer Service in Philippines host April was very patient while dealing with my recent query about my Domain. She was a pleasant person to speak to and she knows her stuff. Well done April. Keep up the good work👍🏾🙏🏿

James resolved the issue quickly and efficently

I contacted Fasthosts support and spoke with CHRISTY who was fabulous understood my concerns and issue guided me through solutions very clearly and effectively. Provided helpful and informative answers to all my questions. Fantastic communicator great customer service. I would rate Christy 10/10 outstanding thankyou

Ian was great, fast, efficient and knowledgable!

Excellent service from Jefferson Quijano. Deserves a raise as he is a great example for rest of team.

There was no option in the Control Panel to change our contract period. Fasthosts (and Louie Gee) found a way to give us a longer contract period with an appropriate discount - exactly what we were looking for.

First class service and expertise today 10/10 from Jem a credit to fast host

Enrico helped me to reconnect to my email on my phone and laptop and provided clear and straightforward instructions at every stage, particularly as it didn't go to plan at first. I found him to be friendly and very helpful and it was a relief when he offered a solution to get everything working again. Thank you Enrico.

I had a good experience with Fasthosts customer support.
My issue was dealt with by Jefferson Quijano, who responded efficiently and was very helpful. Thanks

Nes at Fasthosts was absolutely incredible with helping me restore my website today after malicious files had gotten into my WordPress site. Nes walked me through downloading a copy of my uninfected files, she showed me how to restore the back up, she sorted technical things out her end and changed a password for the database in the coding and showed me how to update other user passwords etc. I am chuffed to bits. This is why i've been with Fasthosts for 30 years, they're just brilliant, and Nes is an absolute super superstar, a real credit to the company.

Great service today from Mohammed A at Fasthosts. My site had been attacked due to a security vulnerability. I was struggling to install an earlier back up to fix the issue, and Mohammed A resolved it asap, so the site can be back up and running and protected.

There was a billing issue with my account but the customer service agent Glenn Contawe performed admirably and resolved all my issues.

Great service and products, Lloyd was vey helpful and a nice guy👍👌

He did not pressure me and told me yo take my time as he would wait

Excellent and very helpful, thanks for your assistance Louie