Fast End of Tenancy Cleaning London Reviews 18

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cleaning Service

Information provided by various external sources

Being at the top of the cleaning business carries a lot of responsibilities for our company. We have almost a decade of experience in the cleaning area of business and we are the top cleaning services provider in London! After all these years we are proud to say that this is the thing that we know how to do perfectly. Perfection is definitely our thing! Our professional cleaners are more than experienced. Therefore, they are never afraid of new places, different messes and some difficulties in the way. They always give their best, because they want to make a smile appear on our customers’ faces. We love challenging tasks and we always find a way to deal with them in the goal of achieving positive and impressive results. Throughout the years we’ve been on the market we have success, because we know what people want, we value their needs and we respect them. Having trouble with cleaning is not a thing to be ashamed of, and the job itself is not shameful at all. When you are a professional cleaner you don’t just do the thing, you dedicate your time to someone else’s home, and the best thing you can do is make them feel respected by delivering the best service possible. Those years of experience in the cleaning area have given us a lot of knowledge and we feel proud when someone calls us for a cleaning service. A lot of our clients use our services regularly and are more satisfied with every service we provide. At the end of the day we feel good, because doing good is a divine characteristic and we do it every day!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am happy with the move out cleaning…

I am happy with the move out cleaning service. The quality of the cleaning was enough in order to receive my initial deposit back. The only issues was that the cleaning team of Emil was 30 minutes late.

10 December 2021
Unprompted review
Rated 1 out of 5 stars

Poor service and quality of work - Avoid this company!

Poor service and quality of work, the service was not carried out as agreed and as promised. Due to time constrains a re-clean was not possible as we had to do it ourselves after paying over £200. Requests for a full or partial refund and to discuss the issue with a manager or supervisor have been ignored.
**Avoid this company at any cost!**

29 October 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs! Property left unlocked & belongings taken

Avoid at all costs! Beware this company were really receptive & helpful until the contract was drawn up. After which the service was shocking!
I left my property after the cleaners arrived as requested to give them space to carry out the clean. I was advised I would be contacted 20 mins before the end of the clean so I could come back. After 4 hours of not hearing anything (waiting in the local area with my phone on loud) I decided to go back to find the cleaners had left and left my apartment UNLOCKED. The clean was substandard, rubbish was left at the property including dirty rags within the property.
When I rang the company to ask if they would be returning & asked why I hadn't been contacted they simply said it was "your word against the cleaners" and that it had been my choice to leave the apartment (consider I was getting a carpet cleaned I find it hard to believe they would have been ok with me staying at the property while they cleaned!). They had also explicitly said they could not say how long they would take how was I supposed to know that the clean was done if they hadn't contacted me? The response from customer service was defensive and rude and insinuated I was lying. Leaving someone's property unlocked is unacceptable, plain and simple.
In addition, after unpacking at my new property I realised a number of my personal items have gone missing.

7 September 2020
Unprompted review
Rated 5 out of 5 stars

Best Oven Cleaning service I have ever tried

There hardly a cleaning task I hate more than cleaning the oven. I hate cleaning the oven so much that I used to postpone the activity as long as humanly possible. However, grease accumulated… And when the oven in my old apartment caught fire because of the accumulated grease and grime, I knew I had to do something about my oven cleaning problem.

I tried to learn how to clean my oven, but I failed – I just don’t like the idea of spending hours on end in an uncomfortable position, scrubbing grease and grime from walls and grills.

One day, a friend of mine recommended your services and I immediately booked you for oven cleaning. Your technician came precisely on time. I was amazed by how quickly he disassembled my oven. But how good he cleaned it amazed me even more – he made it as clean as it was the day I bought it. And the best part was that I didn’t have to shell out all of my savings to pay for your services.

Thanks to your professional cleaning services, I don’t have to deal with the oven anymore. I intend to rely on your professional oven cleaning services once every six months – I know that with you, my oven is in good hands.

3 December 2019
Unprompted review
Rated 5 out of 5 stars

Spotless from top to bottom

Two cleaners came to my flat to do the end of tenancy cleaning. I did not have to explain a thing because they told me they always clean from top to bottom. I was stunned, they did clean the property from top to bottom! Every room was spotless. Amazing job, the cleaners were very friendly as well.

29 November 2019
Unprompted review
Rated 4 out of 5 stars

Friendly and well trained

I was surprised by how clean the house became and how detailed those cleaners’ work was. I booked them for an end of tenancy cleaning service and I have to say that everything was just brilliant. The cleaners were friendly, thorough, focused and worked very hard. I will surely book them for another clean.

27 November 2019
Unprompted review
Rated 5 out of 5 stars

Spotless Clean

Usually I am not into writing reviews about any services but this time I just had to. I needed a professional end of tenancy cleaning service and a friend of mine recommended me this one. The cleaners who came transformed a tired house into a sparkling new home. They arrived on the dot and worked tirelessly until they were done – the outcome was a spotless clean house!

26 November 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The housekeepers who came yesterday were absolutely amazing. They transformed the flat so quickly! Every single room from ceiling to floor is spotless clean and tidy. They were so efficient, focused and worked very hard, and made the property sparkling, cosy and pleasant. I really thought they would find the kitchen very challenging but somehow it seemed nothing was too difficult for them. I would not hesitate to recommend this end of tenancy cleaning service to anyone.

23 November 2019
Unprompted review
Rated 4 out of 5 stars

I would 100% recommend this company tenancy cleaning

Like most outgoing tenants, I, too, didn’t have the time to do the end of tenancy cleaning by myself before I moved out from my previous rented property. I had almost lost hope to get my deposit money back. And then, one day, I saw an advertisement of your end of tenancy cleaning services and I immediately booked.

To be honest, I didn’t like the fact that I had to pack up all of my possessions and move them from the property before you come. Still, I understand that you demand such a thing because you care for your clients and I respect that in you.

I like your cleaning company because your customer support team is adequate – they answered all of my questions comprehensively. Even though your services aren’t the cheapest, you delivered the service outstandingly and I think you’re worth every penny. I especially liked the fact that your cleaning company offers customizable cleaning services. I specified exactly how I wanted the service to be executed and I instructed your technicians to pay attention to certain areas, too. Of course, your team followed my instructions and you made my rented property shine with cleanliness.

Thanks to your end of tenancy cleaning services, I received a full refund on my deposit money. From now on, I intend to rely on your professional end of tenancy cleaning services each time I move houses.

18 November 2019
Unprompted review
Rated 5 out of 5 stars

Cleaners are prompt

Even though the builders who renovated our home cleaned their rubbish, the amount of dirt and toxic dust that remained after they left was overwhelming. Me and Marshall had decided to clean up by ourselves after the renovation was finished, but when we saw what a thorough cleaning we’ll have to do, we quickly changed our mind. So, we decided to book your professional after builders cleaning services instead.

What we liked about you and made us book your services was the fact that you offered affordable cleaning services. Your services definitely weren’t the cheapest in the area, but, as they say – with price comes quality. Without a doubt, you deliver a high quality service.

We decided to book your after builders cleaning company in particular because we were amazed by your customer support team, too. All of our questions were answered quickly and comprehensively. We learned that your services are delivered by a team of technicians and that your technicians work with environmentally friendly cleaning products only.

Your technicians didn’t only clean the area that underwent renovation – instead, they took their time to thoroughly clean the whole house top to bottom. Thanks to you, we can now enjoy our recently renovated patio. We’ll definitely book your professional cleaning services the next time we renovate the house.

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Best Home Cleaning Service

You might thing that being a stay-at-home mum is easy – if you do, you better think twice. Contrary to common belief, I don’t have all the time at my disposal. In fact, I’m constantly busy and I rarely have the time to eat a decent meal. You can imagine how little time I have left for cleaning.

I used to clean the house by myself, even when Jeremy was still baby. When I missed his first steps because I was scrubbing the toilet, I realized that something had to change – and I booked your house cleaning services.

Currently, our family relies on your regular house cleaning services. Your technician comes to our home once a week. I couldn’t be any happier; you don’t just save me some time – you completely sanitize my home top to bottom. Even though I don’t want to admit it, I could never clean the home as good as you.

For me it’s very important to maintain a high level of cleanliness because I am allergic to pollen. I also know that children can easily develop allergies if they live in dirty spaces. I’m glad that your cleaning expert understands my concerns and always goes the extra mile when he cleans my home.

I like your cleaning company because with you I can choose what cleaning services I want to be performed in my property. I also don’t need to comply with your working hours because you comply with mine.

I recommend your house cleaning services to everyone who doesn’t have the time to keep their home clean or to everyone who wants to spend more time with their loved one. Your cleaning services are affordable, professional, and delivered by trained and friendly cleaning experts.

13 November 2019
Unprompted review
Rated 4 out of 5 stars

Carpet Clean Master

When it comes to carpet cleaning services, your cleaning company is the best in the region. Your professional carpet cleaning services are the best for several reasons. First of all, your cleaning company uses only Eco-friendly cleaning products. I have three dogs at home and for me it’s of pivotal importance that no toxic residue remains on the carpet after the cleaning process is over. Secondly, with you, I don’t need to comply with your working hours – I can book you at my convenience, which is great because I have a busy schedule. I also like your cleaning company because the services you offer are affordable.

The carpet in my living room is placed under all the furniture and cupboards. And yet, for some reason I used to clean it by myself. I moved all the furniture, wash the carpet and then wait for it to dry completely for days on end. However, this took a lot of my time and it certainly wasn’t the easiest chore to deal with, too. When I heard about your cleaning company, I decided to take advantage of what you offer; I’ve already had enough of cleaning the carpet by myself. I didn’t expect your technician do such a good job, though.

Prior to booking, I contacted your customer support team for a more comprehensive explanation of your services. I was amazed by how knowledgeable your customer support team was – they answered all of my questions without hesitation.

Your technician didn’t just clean my carpet – he revived it completely. Every stain on my carpet was removed; faded colors were enhanced, the fiber was softened – and all was done by your technician.

I recommend your carpet cleaning services, because your technicians do wonders.

10 November 2019
Unprompted review
Rated 5 out of 5 stars

Exactly what I needed

Nobody likes renovating their home. But cleaning up after a renovation is something I hate even more. Last month, I renovated my bedroom. Even though I just repainted the walls and changed the flooring. Yet, the amount of dirt and building rubbish that remained after I finished the renovation was mind-blowing. I tried to clean up by myself, but, as soon as I started, I realized that I can’t make the house as clean as I want it to be by myself. So, I resolved to booking a professional after builders cleaning company.

There were many professional cleaning companies in the region, but few of them offered what I was looking for. I wanted to book a professional cleaning company which used environmentally friendly cleaning products – because I’m allergic to chemicals; I wanted to book a professional cleaning company that was flexible in terms of working hours.

Your cleaning company was the only one in the region which met all of my demands – that’s why I booked your services.

I am more than pleased with what you did in my property. I recommend you to anyone who renovates their home, regardless of whether you just fresh up your property, like me, or you renovate your home top to bottom. Everyone who chooses your services won’t regret it.

7 November 2019
Unprompted review
Rated 1 out of 5 stars

Very bad clean.

At the end of a tenancy my tenant engaged the services of this company. It is the worst end of tenancy clean we have had in the 13 years of letting apartments. Kitchen work tops, cupboards and other surfaces left smeared with grease. Looked like only one cloth had been used for everything. Couldn’t put tenants into the apartment until it had been cleaned again. Even my handyman asked “who did your cleaning”. Wouldn’t recommend this company.

20 July 2019
Unprompted review
Rated 1 out of 5 stars

Terrible!

Terrible!
Turned up an hour and a half late!
And then the carpet cleaner didn’t turn up until 8pm!
I have been waiting for 7 hours!!!!!
There was a nothing ‘fast’ about them

The job was substandard, I had to point out cobwebs and there was no real promise of a receipt!
I can tell you that there will be angry phone calls tomorrow

24 March 2019
Unprompted review
Rated 4 out of 5 stars

It is not typical of me to do a proper…

It is not typical of me to do a proper cleaning so I felt like I needed help with the end of tenancy cleaning. I turned to this company because a friend of mine told me about it. The agent I spoke to turned to be very courtesy. She set me up with an appointment and the cleaners came on the morrow. They were a little bit late but it was not a problem at all because they did the cleaning in a quick manner. They got the job well done! I recommend the service to everyone.

3 December 2018

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look