I received my order without any problem but unfortunately, the dresses wouldn't fit/work for my daughter's wedding so I wrote to customer service. That was June 2nd and I have neve received any answe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Waiting forever for my 2 orders they wont even reply . They sent generic email once iv emailed and text fb page party has come an gone .im goin mad i never read reviews before ordering product had be... See more
Company replied
Very bad, never order from them. 2 months I keep following up on my order, and they say (it has arrived We have faced unprecedented delays in logistics due to the Covid-19 outbreak. Your package was... See more
Quick delivery, great selection of dresses and ease of choice. As a bloke, I find purchasing clothes, never mind women's clothes a real chore. Many hours I have wasted away in women's clothing sto... See more
Company replied
Company details
Information provided by various external sources
Made from our amazing curve creating bandage fabric. Our range of dresses and sunglasses fits any occasion of your life. We choose quality always!
Contact info
United Kingdom
- fashionlike.me
2.5
Poor
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received my order without any problem…but no response from Customer Service.
I received my order without any problem but unfortunately, the dresses wouldn't fit/work for my daughter's wedding so I wrote to customer service. That was June 2nd and I have neve received any answer. I had the time today to follow up and found your responses and such so I feel hopeful! I sent another email but thought it best to write to you here as well. I do hope you can provide information and will accept my return. Thank you in advance.
Diane Khandjian
25 July 2022
Unprompted review
I Ordered an Outfit From this Site for…
I Ordered an Outfit From this Site for A Wedding, After 4 Weeks of Waiting, Received an Email Stating my order had been cancelled, No Explanation on the Reason Why, Sent loads of E-mails Regarding a Refund, Still Nothing, Would like my Money Back,
21 June 2022
Unprompted review
Terrible
Very bad, never order from them.
2 months I keep following up on my order, and they say (it has arrived We have faced unprecedented delays in logistics due to the Covid-19 outbreak. Your package was delivered to your local post office last October 28th. Please wait for a few more days, it will deliver to you soon.)
Nothing came ya ng covid as an excuse and they took my money!
15 November 2020
Unprompted review
New ownership so great!
I had a problem with a refund from the previous owner. But the new ownership was so helpful, I really appreciate the effort to help me with the issue. James gave me a great customer service.
7 July 2020
Unprompted review
Reply from FashionLike.Me
Hi Carla. Thank you so much for your kind review. I am glad we were able to get it resolved for you! Hope to see you in the store again soon. James.
Great clothes and excellent service!
I had recently purchased a white sweater crop top and a flower printed mini jacket from the store and they arrived in good time, considering all of the logistical challenges with COVID-19. The clothes fit me perfectly, the size guide was spot on and they look exactly as pictured on the website. Initially I wasn't sure about the sizing and contacted the shop for guidance. The customer service was excellent, both prompt and helpful. I am very pleased with the purchase and the quality of the products, and I will certainly not hesitate to buy clothes from FashioneLike.Me again.
27 June 2020
Unprompted review
Reply from FashionLike.Me
Hi! Thanks for your kind words and we're really glad you liked the clothes. Thanks too for your understanding about the currently long delivery times due to Covid-19. We really appreciate your understanding and patience. Hope to see you in the store again soon. James.
😊💯
Hi,
So so happy 🎉😊with everything I purchased !
Also , they were extremely helpful, especially James ❤️one of a kind.
Totally recommend it! 🔝💯
22 June 2020
Unprompted review
Reply from FashionLike.Me
Thank you so much for your kind words Lory Lory, and for your patience and understanding during these challenging (and, sadly, slower) Covid-times! Hope to see you in the store again soon! James
I purchased my order in April
I purchased my order in April, and still have not received it.
21 June 2020
Unprompted review
Reply from FashionLike.Me
Hi Lisa. This is James, the CEO of Fashion Like Me. I am very sorry to hear that you've had to wait so long. Most of our orders are recovering now, but some suppliers and logistics companies are still facing long delays. This is partly because of reduced aircraft capacity due to a reduced number of flights, and partly because in many countries and states where there have been coronavirus restrictions implemented, there is a backlog of mail on the ground. I have checked your order and it is still showing as being in transit. Please write to our friendly support team at support@fashionlike.me and we will make this right for you. Thank you. James.
Never got my order dumb asses that’s…
Never got my order dumb asses that’s why I called my bank and got my money back and I’m letting my followers on Instagram know and my blog online
30 May 2020
Unprompted review
Reply from FashionLike.Me
Hi Vanessa. This is James, the CEO of Fashion Like Me. I am very sorry to hear about the delays you've faced. Having checked your order, I can see that it's still in transit. We ship from Asia and, due to the coronavirus outbreak, there are huge delays in logistics and shipping companies. There are announcements about this on our site. Many of our customers are understanding of the situation, but evidently it seems we've disappoited you on this occasion. I see you wrote to customer support requesting your tracking number, which we provided to you, but it seems you had some trouble tracking it down. I have instructed Naneth, the customer service agent who was helping you, to contact you and get this resolved. She will write to you directly.
Scam
So I finally received my order and it looks NOTHING like the picture online and I only received one of 3 things I ordered
18 February 2020
Unprompted review
Reply from FashionLike.Me
Hi Elisza.
Sadly, our entire business has been impacted by the global outbreak of the coronavirus. Most of our customers are understanding of this situation. Not all, it seems.
I've checked your order. You placed it on February 4th and chose our free economy shipping option. To expect it to have been shipped by now is unfair and unrealistic and runs counter to the information you signed up to when purchasing, which can be found in our shipping policy, here: www.fashionlike.me/pages/shipping-information.
Regarding updates, your last enquiry to customer support, was on February 7th, to which I responded February 8th and explained the shipping policy, the processing time (which is stated in our shipping policy), and the fact that due to both Chinese New Year and the outbreak of the coronavirus, all orders across the entire business were being delayed. This doesn't just impact your order, but everybody's order. There is both a notice about this on our site here: www.fashionlike.me/pages/chinese-new-year-2020, as well as a banner across the top of every page, making the situation very clear.
Finally, we have an order tracking system on our website, from which you can receive updates. This can be found here: www.fashionlike.me/apps/tracktor/track. When orders are shipped, automatic email updates are sent out, so quite what you were expecting in terms of further updates is a mystery to me, as we have had no further enquiries from you to our customer support.
All of the above I told you when you last wrote to our support team, to which you replied "Thank you very much!" so it seemed to me at the time that you understood the nature of these extraordinary circumstances.
Thank you for your review, but I think it's very unfair. We're a small company, trying to do our best in the face of a global virus outbreak. I'm sorry we let you down this time.
If you want to discuss further, you can reach me at support@fashionlike.me
James from FLM
very good
My order was slightly late, because of Chinese New Year but I was very happy with customer service, that kept me updated.
17 February 2020
Unprompted review
my new favorite place to shop
Love love love this place . Attention to details, wonderful customer service and awesome clothes .Do yourself a favor and check them out
11 February 2020
Unprompted review
Reply from FashionLike.Me
Hi Beata! Thanks for your positive review. We're glad you had a great experience with us. James from FLM.
Dresses that makes my other half appreciate my taste
Quick delivery, great selection of dresses and ease of choice. As a bloke, I find purchasing clothes, never mind women's clothes a real chore. Many hours I have wasted away in women's clothing stores, to be asked my opinion on dresses, that my other half does not listen to anyway. I thought I would delve myself into buying her a present by using this website.
The fact this store has such a wide range, competitive prices, great offers and speedy delivery. Means I can spend more time and money saved on finer things in life. Gone are the days of being dragged around shops. In the end she loved the dress I bought and commented of the great quality. Maybe the nicest thing she has said in my taste.
Anyway would not hesitate to recommend.
30 January 2020
Unprompted review
Reply from FashionLike.Me
Hi Michael! I'm glad your girlfriend enjoyed the dress! Hope to see you in the store soon. James.
I got recommended this website by my…
I got recommended this website by my friend and ordered a dress and it’s so beautiful, well fitted, and comfortable! The service was excellent and the purchase arrived on time. I highly recommend this website.
28 January 2020
Unprompted review
Reply from FashionLike.Me
Hi Naghmeh, thanks for your 5 star review! We're very pleased you had a great experience. James from FLM.
Pleasently surprised.
I have purchased couple of dresses from this website and I was very pleasently surprised. Items arrived in less then two weeks. Quality was really good specially the red dress and I had lots of complements which means a lot specially when you are a new mum and still trying to get your figure back. (shame I can't upload photos)
27 January 2020
Unprompted review
Reply from FashionLike.Me
Hi Susanna. I am glad to hear you had a good experience with us and that you like the red dress. Hope you and baby are well! James from FLM
the dress i got looked nothing like the…
the dress i got looked nothing like the picture highly disappointed after waiting as long as i did
20 January 2020
Unprompted review
Reply from FashionLike.Me
Hi Faron. I am sorry to hear you were disappointed with the dress. This review is the first we've heard from you, so get in touch with us at support@fashionlike.me and we'll try to make it right for you. James from FLM.
Very bad experience with this retailer
Very bad experience with this retailer. Spend 200 pounds in 2 dresses 1 of them never arrived. The one that did arrive was very bad quality nothing like the picture and quite short too, supposing to be floor length. I wrote so many emails to ask for the dress that wasn’t not sent and I had 1 reply only saying we will look into it. Never heard from them again.
16 January 2020
Unprompted review
Reply from FashionLike.Me
Hi Orjana. I am very sorry to hear this. I can tell you that the store was sold two months ago to a US company and one of the things that we're going to improving dramatically is customer service and engagement. I can see that your order dates from June of 2019. If you'd like to get in touch with us through any of our channels (Facebook, Instagram or the store itself) we'll do our best to make things right for you. James from FLM.
PRETTY CLOTHES❤️
Quick answers, very easy To communicate and I love the clothes, specially the diamond collection! I think you guys should have more of the diamond collection they’re so pretty I’m obsessed, thank you ❤️
17 December 2019
Unprompted review
Reply from FashionLike.Me
Hi Fatim. Thank you so much! Really glad you liked the clothes! Send us a few pics of you wearing them and we'll feature you on our Insta. You can reach us at support@fashionlike.me. James from FLM.
Badly choices :(((
26 September 2019
Unprompted review
Reply from FashionLike.Me
Hi Hilda. I cannot find a record of your name or order anywhere in our customer database, but if you'd like to get in touch with us directly at support@fashionlike.me then we'll look into your issue further and do everything we can to make it right for you. I'd also like to let you know that the store was sold to a US company in November 2019 and one of the things we'll be focusing on is improving customer service and engagement, so if you'd like to give us another go, please contact me personally. We'd love to see you in store again. James from FLM.
Fraud........
Fraud......... Don't buy product this site. Didn't received my product and their eaten my $339 and present now we didn't back. When I request refund they are block me every where :(
25 July 2019
Unprompted review
Reply from FashionLike.Me
Hi Tony. I cannot find a record of your name or order anywhere in our customer database, but if you'd like to get in touch with us directly at support@fashionlike.me then we'll look into your issue further and do everything we can to make it right for you. I'd also like to let you know that the store was sold to a US company in November 2019 and one of the things we'll be focusing on is improving customer service and engagement, so if you'd like to give us another go, please contact me personally. We'd love to see you in store again. James from FLM.
They block me :))) they block me…
They block me :))) they block me everywhere, In the social media , but they don’t have time to refund my 130€ or my Dress!! Don’t worry Fashionlike me , I have a denounce in process for you !!!
4 July 2019
Unprompted review
Reply from FashionLike.Me
Hi Ana. I am really sorry to hear this. Fashion Like Me was sold to a US company in November 2019 and one of the things we'll be focusing on is improving customer service and engagement, so if you'd like to get in touch with me directly I'll do everything I can to make it right for you. We'd love to see you in store again. James from FLM.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.