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fashionette Reviews 12

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TrustScore 2.5 out of 5

2.6

Fashion Accessories Store
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Company details

  1. Fashion Accessories Store
  2. Bags and Luggage Store
  3. Jewelry Store
  4. Leather Goods Store
  5. Shoe Store
  6. Sunglasses Store

About fashionette

Written by the company

Handbags are our passion and we aspire to provide the best range of designer bags on our homepage. Here you can find all the relevant brands and collections, which are selected carefully by our style experts. We offer over 24.000 products from over 100 brands – including the most desirable luxury labels from all-over the world, many popular premium brands, as well as new designers. Whether you are searching for Michael Kors, DKNY, Liebeskind, George Gina & Lucy, Furla, Abro, Boss, Lancel, Etro or MCM – there are very few brands that you won’t find at fashionette.

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Contact info

2.6

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Have not received any product

Have not received any product after 10 days. According to UPS, they have not received the package yet from fashionette. Today I received an email from fashionette that my return has been received? Which return? I have not received any item! Now I have neither the bag I ordered nor the money it cost!

29 November 2023
Unprompted review
fashionette logo

Reply from fashionette

We refer to our previous reply:

Thank you for your feedback.

We do apologise for the inconvenience you have experienced.

After checking our customer service team has already sent you feedback by e-mail and offered you compensation.

Kind regards
your fashionette team

Rated 1 out of 5 stars

If I could rate 0 stars I would

If I could rate 0 stars I would. Ordered a Marc Jacobs bagstrap in november and recieved the order weeks later. They had sent me the wrong product, whereafter I had to send it in return. I recieved a vouchercode as a compensation due to the bad exerience that was invalid on the website. So couldn´t use this to make a new purchase of the correct product that even was out of stock once I tried to order it again since they couldn´t make a swap directly. Called the SWEDISH phonenb on their Swedish website where I ordered the product and was answered by a German person in their customer support that couldnt speak Swedish and even not speak English to help me!
Fashionette recieved my return and decided to close the errand referring to that I would of course be refunded the money from the original purchase after 14 days. Now its almost been a month and I havent seen a hint of the money!
I wouldnt recommend buying from Fashionette, since they cant seem to handle their e-com at all.
Sorry but very very bad experience from my part. :-(

18 January 2022
Unprompted review
fashionette logo

Reply from fashionette

Thank you for your feedback.

We apologize sincerely for the inconveniences.

Of course this does not comply with our standard and it is not our intention to disappoint you.

After checking we were able to recognize that our responsible department has already informed you about your refund via e-mail.

Best regards,
your fashionette team

Rated 5 out of 5 stars

Trustworthy

Trustworthy, quick and safe delivery made in a very elegant way. Recommended, really!

29 September 2020
Unprompted review
fashionette logo

Reply from fashionette

Thank you for your feedback.

We are happy to hear that you are satisfied with us at fashionette.

Best regards,
your fashionette team

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