Farmers Insurance Reviews 310

If I could leave no stars I would. I cancelled my policy the first week of February to be effective March 1. I saved over $100 per month going with GEICO for the same coverage. I submitted a signed letter of cancellation which they confirmed they received. Despite this, they debited the payment for March from my account. When I called to have it reversed, they said they would have to mail a check. I asked to speak to a supervisor and was told there was not one available and someone would call me back. They did not. RIDICULOUSLY POOR CUSTOMER SERVICE. I stopped payment at my bank which cost $35, but I refuse to just let them be this incompetent and refund my money via mail whenever they get around to it.

If I could leave a zero I would. The never mailed our declarations renewal and upped our insurance by over $7,000. When I called to inquire they had no answer. I called other companies and got the same coverage for a fraction of the cost. I then cancelled out insurance with them. They then went ahead and withdrew a payment from our account anyways! I have been dealing with their "customer service" for almost a month to get a refund and they refuse. Their customer service is based elsewhere. STAY AWAY from Farmers!

I have had few experiences with insurance companies but Farmers has got to be if not the worse, one of the worst there are. I am in the middle of a claim because one of their clients hit me from behind and the adjuster, Corey Young, has just ignored me from the beginning. What a pain to get this company to process a payment. they sent me a check for what they consider fair for less than half of what a repair shop would charge and there has not been any way to get them to answer to me.

Farmers is TRASH..!!!
STAY AWAY FROM THIS SCAM INSURANCE,,!!!!
they never cover you,never support you if accident happens,!!
They don't answer your attorneys phone or emails,!! Keep on ignoring you AND your attorney,,!!!!
FARMERS IS SCAM...be careful with this trash corporation...
Also,their price is triple more than others,!!!!!

I changed my personal and business to Farmers after being quoted. I provided my previous policys so i could get the EXACT coverage then paid on the spot over $12000.00. Upon learning that the coverage was not the coverage i was promised i cancelled it. This was in November 2025. I still havent gotten my refund and am told that they can do nothing about it but wait. HORRIBLE SERVICE AND COVERAGE, BEWARE

FARMERS IS THE WORST INSURANCE WE HAVE EVER HAD. THE ABSOLUTE WORST. A TOTAL RIPOFF
HAD A SMALL COLLISION. THE REPAIRS ARE 2000. OUR PART IS 1000.00 THEY REFUSE TO PAY IT BECAUSE THEY SAY THE TRUCK IS OLD! RIP OFF COMPANY BEWARE DO NOT DO BUSINESS WITH THEM

Buyer Beware this company is a scam ,we had a wind storm this past September shingles were blown off our roof causing water damage inside our home we tried to make a claim and we're denied the adjuster said the damage was due to ( normal wear and tear ) which is the only thing NOT covered in my 89 page policy I had to have the roof inspected by a roofing company that found the roof was in good shape and we should've had no problems with the roof for at least 10 to 15 years if it weren't for the wind damage, we sent those findings to farmers / foremost and they continue to deny the claim and I was forced to hire an attorney and there still has been no resolution to this matter save your money and use a different company ! unless you want these headaches

I was a 35 year customer of MetLife. When Farmers bought MetLife, the customer service went to hell. I attributed it to integration pains. Then over the course of three years my insurance cost went up 3X. Then i had a minor claim where my truck mirror was struck and broke, $675 claim. The next policy they doubled my auto insurance... for five cars, four drivers $9000 for six months. I got rid of the five vehicle and they raised my six month rate to $11K. WTF? I asked them for a rate review and I was told more cars cost less. If i raised my deductible from $200 to $1000 they would save me $300 per six months. These people clearly did not want me as a customer, There were no claims accept the one small mirror, no home owners claims, always paid on time. Farmers sucks, ruined MetLife thru aquisition. Go to any other insurance company. Run if you are a customer. I'm now paying $2800 for six months same coverage - Farmers is a rip off scamming icehole company.

Well, I just recently switched to Farmers. I have only made one payment. I do have the signal app which is basically their drive safe app I received a notification that they are canceling my discount because I have not driven 10 trips mind you I drive my vehicle every single day and I’ve already made one payment which says that I’ve been with them for at least a month. It showed that I had driven 179 trips. I have tried to call multiple times I have spoken to the insurance agent which reached out to them and I was told I would get a call within five business days. I still have not received a call. It has been past five business days. Nobody has reached out to me regarding the app malfunction and saying I’m going to lose my discount. I do not recommend this insurance to anybody. It is unorganized their apps suck. It is not worth a headache.

I had Farmers Flood Insurance and in 2024 in Florida my house literally flooded from a major storm which my policy said I was covered for and after adjuster visited and saw the damage and photos showing water damage they denied my claim because “2 acres or more were not flooded”. Wtf. No where in my policy did it say anything about 2 acres. This is criminal. 2 other Companies named Fire Insurance Exchange and Pilots Claim Service were also part of this organized criminal insurance network. They throw 10 different agent names and 3 different companies at your claim and they all deny knowing anything about the other companies or about your claim when you call. This country needs to take a stand against these organized criminal insurance companies. Our politicians need to take action and create policies that prevent this organized crime against us. If we actually had enough attorneys and politicians with actual working consciences this country wouldn’t be the disgusting wealth disparaged travesty it has become. It has come to the point that we have to defend ourselves from the people and companies we hire to protect us (insurance and attorneys). Sad but if you have the means to dispute these thugs do it. Don’i be like me and roll over and take it.

bad service.

I had a claim with Farmers and everything was fine until we filed for stolen items. My e-bike was stolen, and nowhere in my policy does it say that e-bikes aren’t covered. Farmers is now claiming an e-bike is a “motorized vehicle,” yet somehow they do cover a golf cart. Make that make sense.

If you have an e-bike, don’t expect Farmers Insurance to cover it. The lack of clarity in the policy and the inconsistent explanations have been incredibly frustrating. I would seriously reconsider relying on them for protection.

i wish i can give negetive 10 stars to them they are fraud i wish they go bankrupt just to save 20 bucks i switched from state farm where i was completely happy they charged me 200 bucks commission then every month they keep charging more you have to keep up with that signal stupid app. they keep sending papers sign. they want their signal to be on always watching not while drive i dont understand that

🚨 WARNING: FARMERS INSURANCE & CRASH CHAMPIONS (Lake Conroe) – NIGHTMARE EXPERIENCE! 🚨

Let me tell you how bad Farmers Insurance treats their customers.

My car was backed into in a parking lot. The person took off — but thankfully, there was a witness who left her number, so there was clear proof of what happened.

I took my car to the shop Farmers pushed me to use — Crash Champions out by Lake Conroe. I ended up having to take my car there four or five different times just for them to take pictures and fight with the insurance to even start repairs.

When the car was finally “finished,” the work was absolutely horrible. My car may be older, but it’s clean and well cared for — all one color before this mess. When I picked it up, it had three different shades of paint, overspray, and sloppy work everywhere. It looked terrible.

I called Farmers, sent pictures, and told them exactly what was going on. At first, someone acted like they would help — they said the work would be redone correctly and that the shop would be investigated. But then I got handed off to someone else, and everything changed.

Now Farmers has decided to total my car, claiming it’s not worth fixing — even though similar cars with the same miles are selling for $8,000 to $20,000. Their offer? $4,000. I sent them listings proving the market value, but they don’t care.

They literally told me “We’re only offering off the first offer, and if you don’t like it — oh well.”

So here’s my advice:
❌ Do NOT use Farmers Insurance.
❌ Do NOT take your car to Crash Champions out by Lake Conroe.

Both were an absolute nightmare — poor communication, poor quality, and zero accountability. I’ve never been treated so badly by an insurance company or a body shop in my life.

Crashed my search on Google and Firefox. Cleared my cache etc. Still crashed, AVOID!

Due to them reporting either erroneous or misleading info to lexisnexis I'm not able to get quotes from other companies. Per lexis, it will take at least a month to get things cleared up. This means I'm stuck with the company I have now, who has jacked our rates up a lot, until then.

My father used Farmers Insurance for his vehicles for decades, so I used Farmers for quite a while. At one point, when I was unemployed, I couldn't make payments on the policy, so they cancelled it. I tried to reinstate the policy when I got a job, but the quote was more than double what I had been paying. I was livid at that. I got a policy at GEICO for less than what I had been paying Farmers. I had been under the impression that my "agent" would actually help, but he was of absolutely no use.

A friend had Farmers home insurance and needed repairs due to damages. Neftali Rodriguez was the adjuster and referred a contractor who wrote questionable invoices, and Neftali was in agreement with it. When they tried to talk to Neftali’s boss, she was also on Neftali’s side. Be careful with Farmers Ins., the insurance adjuster named Neftali and wrongful claims on invoices. They all work together and do not support you as the client.

I was involved in an accident where the police report incorrectly cited me and omitted the name of a key witness. I promptly informed my insurance company, provided all relevant details, and even submitted a recorded conversation with the witness as supporting evidence.

Despite my cooperation and the availability of clear proof, the company declined to consider the evidence and informed me that the case had to be closed within one month. As a result, the other party was compensated while my insurance premium increased significantly.

I am deeply disappointed by the lack of diligence and fairness shown in handling my claim. This experience reflects poor investigative practice and disregard for customer-provided evidence.

Review of Flood Insurance Cancellation Experience

I’m a small business owner—not a millionaire—and every dollar counts. On July 23, 2025, I paid $887 for flood insurance that was supposed to refund $590 after cancellation. I requested a cancellation a month ago, expecting a fair refund. Instead, I received a check for only $509.

That’s a $378 loss for absolutely nothing. No coverage used, no explanation provided, and no accountability. The SBA requires flood insurance documentation for my business, and this situation has added unnecessary stress and financial strain.

I’m disappointed by the lack of transparency and fairness in this process. Small businesses deserve better—especially when we’re trying to stay compliant and afloat.