SCAM SCAM SCAM!!! this company needs reporting and shutting down, what they are doing is fraud and illegal. Advertising a certain flight and price, then the next day they ring you after taking your mo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rates found on this site does not verify with third party sites. On farecompare.com canadian dollars is selected, while on the third party companies farebuddies.com and bookmyairtravel.com will transf... See more
Don't believe any booking you make with them. They'll refer you to a partner like Travelouts, who will take your reservation, then tell you they can't confirm it because the airline changed the price... See more
SCAM！I went through this booking process and want to tell you this is scam.farecompare direct you to another website"Terifasodeal". After 10 hours, one of people call ne and he was shouting at me sayi... See more
Company details
About FareCompare
Information provided by various external sources
COVID-19 FAQ
We know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:
Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.
How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.
Will airlines charge you if you change your departure?
How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.
What can you do while waiting for travel restrictions to end?
Contact info
7300 Lone Star Drive, Suite C200, 75024, Plano, United States
- customer.service@farecompare.com
- farecompare.com
1.4
Bad
401 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good comparison of fairs
Good comparison of fairs, easily accessible
5 September 2019
Unprompted review
Reply from FareCompare
Hello Samina,
Thanks so much for using FareCompare to compare flights! Thank you for the kind words and the 5-star rating.
Safe travels,
FareCompare Customer Support
The service is excellent and i am happy…
The service is excellent and i am happy with it.
5 September 2019
Unprompted review
Reply from FareCompare
Hi!
We really appreciate the nice comment and the 5-star review. Thanks for using FareCompare to compare your flights!
Safe travels,
FareCompare
Excellent site with comprehensive…
Excellent site with comprehensive listing of almost all flights and options
5 September 2019
Unprompted review
Reply from FareCompare
Good afternoon!
Thank you much for using FareCompare to compare flights! We appreciate the nice comment and the 5-star review.
Safe travels,
FareCompare Customer Support
Time waster
FareCompoare may collate and show fares, however when re-directed to the individual websites, the shown far at FareCompare page is not avaiable, this occurs regularly. It is a lot of time wasting to find an actual fare that is available for booking. Ensure you check and compare the actual fare.
3 September 2019
Unprompted review
Reply from FareCompare
Ron, we're sorry for this experience you received. While it only affects roughly 2-3% of bookings, price mismatches are a technical glitch that affect the airline industry in particular.
Different reservation systems and airlines handle this concern in different ways, but most only honor the price you're quoted on the booking page.
We apologize for the issue and encourage you to wait 24 hours and search again, as these systems generally correct themselves. Also if you have time, please our advice on the cheapest days to fly and best time to buy airfare:
https://www.farecompare.com/travel-advice/tips-from-air-travel-insiders/
Safe travels,
FareCompare
Good at delivery.
3 September 2019
Unprompted review
Reply from FareCompare
Hello!
We appreciate the nice comment and the 5-star review. Thanks so much for using FareCompare to compare flights!
Safe travels,
FareCompare Customer Support
The information provided is very broad…
The information provided is very broad and useful in making urgent decisions regarding booking for air tickets
2 September 2019
Unprompted review
Reply from FareCompare
Good morning!
Thanks so much for using FareCompare to compare flights! We appreciate the 5-star review and the nice comment.
Safe travels,
FareCompare Customer Support
Trustworthy.
31 August 2019
Unprompted review
Reply from FareCompare
Hello,
We really appreciate the nice comment and the 5-star review so much. Thanks so much for using FareCompare to compare flights!
Safe travels,
FareCompare Customer Support
Find best price
We can easily find the best price of flight. Without any doubt, trusting and friendly user.
30 August 2019
Unprompted review
Reply from FareCompare
Hi Nina,
We appreciate the nice comment and the 5-star review so much. Thank you for using FareCompare!
Safe travels,
FareCompare Customer Support
Great Fares but Be Really Quick!
This website is great and I really like the feature to set it to places I want to go and let it do all the fare comparing and watching! My only complaint is that you have to be REALLY quick because these fares are gone in a flash. So unfortunately many times if I am only signing in at night to check emails - they are already unavailable, having sold out.
30 August 2019
Unprompted review
Reply from FareCompare
Good morning!
Thank you for using FareCompare! We appreciate the review.
As avid travelers, we feel your pain with prices fluctuating so fast with airfare. The best thing to do is to keep doing what you're doing and watch those prices and try to grab one as soon as you can. You can also find some tips in this blog post: https://www.farecompare.com/travel-advice/tips-from-air-travel-insiders/
Safe travels,
FareCompare Customer Support
Reply from FareCompare
Hello Marco,
Thank you for using FareCompare! We really appreciate the nice comment and the 5-star review.
Safe travels,
FareCompare Customer Support
It would be better if you also show the…
It would be better if you also show the price for premium economy fight too thanks.
30 August 2019
Unprompted review
Reply from FareCompare
Hello,
Thank you so much for using FareCompare! We appreciate the comment and the review. We will pass this request on to our development team to see if we can add this feature.
Safe travels,
FareCompare Customer Support
The site is easy to use and navigate
30 August 2019
Unprompted review
Reply from FareCompare
Hi Raelene,
Thank you so much for using FareCompare! We appreciate the nice comment and the review.
Safe travels,
FareCompare Customer Support
very pleasent at check in and helpfull
30 August 2019
Unprompted review
Airfares too expensive.
30 August 2019
Unprompted review
Reply from FareCompare
Hello,
Thank you for your feedback regarding FareCompare. This blog post may help you in finding the best airfare pricing: http://bit.ly/2zy0yp5
Safe travels,
FareCompare Customer Support
A great way to get competitive prices…Productive
A great way to get competitive prices for air travel.
30 August 2019
Unprompted review
Reply from FareCompare
Hi Dennis,
We really appreciate the nice comment and the 5-star review. Thanks for using FareCompare!
Safe travels,
FareCompare Customer Support
Reply from FareCompare
Hello Alberto,
We appreciate your comment and the review of FareCompare. Thank you for taking the time to share your thoughts with us!
Safe travels,
FareCompare Customer Support
They are always right on!
They are a great asset. Have spurred me to travel more
30 August 2019
Unprompted review
Reply from FareCompare
Hi,
We are happy to hear you are traveling more! We really appreciate your nice comment and the 5-star review.
Safe travels,
FareCompare Customer Support
Always use FareCompare when researching…
Always use FareCompare when researching vacations.
30 August 2019
Unprompted review
Reply from FareCompare
Hello,
We definitely agree! We appreciate your comment and the 5-star review. We are glad to know that you are enjoying our site.
Safe travels,
FareCompare Customer Support
Very helpful in finding a good and…
Very helpful in finding a good and cheap flight
30 August 2019
Unprompted review
Reply from FareCompare
Hi Jürgen,
We really appreciate your nice comment and the 5-star review. We are happy to hear you are enjoying FareCompare!
Safe travels,
FareCompare Customer Support
Website was good but tried many times…
Website was good but tried many times to book flight but it would never go through. Couldn't even get a connection to the third party booking site. Waste of time.
27 August 2019
Unprompted review
Reply from FareCompare
Hello,
We appreciate your feedback and the review, too. We would like to invite you to open a support ticket by emailing customer.service@farecompare.com so that we may look into this issue with you. We would love the opportunity to assist you and correct any technical issues that you may have experienced.
Safe travels,
FareCompare Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.