SCAM SCAM SCAM!!! this company needs reporting and shutting down, what they are doing is fraud and illegal. Advertising a certain flight and price, then the next day they ring you after taking your mo... See more
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Rates found on this site does not verify with third party sites. On farecompare.com canadian dollars is selected, while on the third party companies farebuddies.com and bookmyairtravel.com will transf... See more
Don't believe any booking you make with them. They'll refer you to a partner like Travelouts, who will take your reservation, then tell you they can't confirm it because the airline changed the price... See more
SCAM！I went through this booking process and want to tell you this is scam.farecompare direct you to another website"Terifasodeal". After 10 hours, one of people call ne and he was shouting at me sayi... See more
Company details
About FareCompare
Information provided by various external sources
COVID-19 FAQ
We know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:
Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.
How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.
Will airlines charge you if you change your departure?
How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.
What can you do while waiting for travel restrictions to end?
Contact info
7300 Lone Star Drive, Suite C200, 75024, Plano, United States
- customer.service@farecompare.com
- farecompare.com
1.4
Bad
401 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When you send the fair alerts
When you send the fair alerts, I click on them and it doesn’t take me to any site. What is the point of having a fare alert?
9 October 2019
Unprompted review
Reply from FareCompare
Hello, we're sorry you had this experience. To help us identify the problem, could you forward the email to customer.service@farecompare.com and mention the area you clicked?
FareCompare
As a busy mom I really appreciate that…
As a busy mom I really appreciate that you're updating me wether it is higher or lower the price of the tickets I've been looking for....Thank'a lot! God bless...
9 October 2019
Unprompted review
Reply from FareCompare
Pravin, you're most welcome. We're glad to be a trusted resource for your travel plans.
FareCompare
Good update but not on daily basis as I…
Good update but not on daily basis as I expected
7 October 2019
Unprompted review
Reply from FareCompare
Thanks for your review and comments. Airfare alerts may not come in on a daily basis; depending on your origin, destination and time of year when you are watching airfare, the price could remain the same from one day to the other.
But do not lose hope. We will definitely update you when the price changes.
For more tips on airfare, please review this article:
https://www.farecompare.com/travel-advice/tips-from-air-travel-insiders/
Safe Travels,
FareCompare
Great 👍 price.
7 October 2019
Unprompted review
Quite Valuable
Easy to use and shows almost every conceivable itinerary. Especially valuable is the comparison utility to show fares by city within specific dates.
5 October 2019
Unprompted review
Always satisfied
5 October 2019
Unprompted review
Found cheaper myself
4 October 2019
Unprompted review
Price alerts are inaccurate and…
Price alerts are inaccurate and unrealistic.
3 October 2019
Unprompted review
Great website
2 October 2019
Unprompted review
More than helpful
More than helpful - excellent! Need them by my side continually! Many thanks.
2 October 2019
Unprompted review
Reply from FareCompare
You're very welcome, Vicky. We're eager to help you make confident decisions in any travel-related purchases.
p.s. Check out our blog for the latest travel advice:
https://www.farecompare.com/blog/
Safe travels,
FareCompare Customer Support
The site shows too much information you…
The site shows too much information you hvnt searched for. Time wasting.
1 October 2019
Unprompted review
Reply from FareCompare
Thanks for your honest feedback about our site. We place great importance on usability of the site, and as a site that shows airfare results from multiple sources, at times the results can seem overwhelming.
One suggestion we encourage when you first search for airfare: utilize the filters on the left side (once you see the results). You can apply filters (duration, takeoff time, airlines, etc.) which could help narrow the itineraries down to the one that is most desirable to you.
We hope this helps, and if you have any follow-up questions, please don't hesitate to contact us.
Excellent service provided by staff…
Excellent service provided by staff who sorted suitable flights both arrivals and departures
30 September 2019
Unprompted review
I tried to edit my destination and…
I tried to edit my destination and dates and the site would not allow me to do so.
27 September 2019
Unprompted review
Reply from FareCompare
We're sorry you've been unable to edit your destinations and dates. To expedite the issue, could you please reply to the latest email and send us the destinations and dates you would prefer?
We'll then make the changes so your airfare alerts reflect your current interests.
Sincerely, FareCompare
I can always get flights cheaper on the…
I can always get flights cheaper on the dates I want then by searching for myself.
27 September 2019
Unprompted review
Reply from FareCompare
Thanks for your honest opinion about our site. Finding the right airfare for you, based on departure times, duration, number of stops and other factors can definitely influence the price.
We encourage you to continue to utilize our site; airlines are always competing to for your travel budget, and our site is a quick way to compare multiple options at once.
Thanks again for your review and feedback.
FareCompare
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