You can't see if there are bags included until you do the first step of a booking, and I can't see if I requested a special meal or did I miss something (I can fix these afterwards)? Hoping the flight... See more
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I can adjust the date and view the estimated prices of each dates in the calendar, so I can pick the date with the lowest estimation first, then fine tune the company, stops/flight times, with price... See more
Was able to purchase Air Ticket at reasonable price. Received follow up E-mails including E-ticket, in a very timely matter. I called Customer Support answered all my questions. Excellent service and... See more
Company details
Written by the company
Get the best deals on international flights. We specialize in fare search technology that scans more flights and routes to find cheaper fares that our competitors miss. Our unique fare shopping tools such as Fare Cruncher and Price Predictor help customers pick the best time to buy tickets or the best travel dates for maximum savings. For international flights departing from the US and Canada you will have a hard time finding a better deal and getting better after purchase customer support. Our seasoned professionals stationed in Los Angeles, CA are here to serve your travel needs, from airline schedule changes to trip changes or cancellations and more. At Fareboom.com we are passionate about your interests and needs. We work with airlines on your behalf when things turn for the unexpected and we give you online tools to assist in making quick, wise and informed shopping choices. We work hard every day to ensure that you are in good hands, from start to finish.
Contact info
17434 Bellflower Blvd, Ste. 233, 90706, Bellflower, United States
- 626 256 1249
- CustService@fareboom.com
- fareboom.com
4.4
Excellent
6K reviews
Replied to 15% of negative reviews
Typically replies within 1 week
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Total rip-off
I booked an international trip in premium economy class on Air Canada via Fareboom. Eleven days later Air Canada downgraded me from premium economy to ordinary economy class. I asked for refund of fare difference or cancellation of ticket. At first, Fareboom representative Yashpal Singh agreed to cancel the ticket and offer full refund in 2 days. But this did not happen for several weeks. I found out that Air Canada sent $300 refund to Fareboom to offer it to me for downgrading my cabin class to economy. But, Fareboom kept the money and continued to lie to me that they were still working with Air Canada. Every few days, Fareboom would issue a new itinerary, but I could not validate these on Air Canada website. At this point, I was worried and disputed the charge with my credit card company. In retaliation, Air Canada cancelled my ticket 5 days before start of the trip. I had numerous emails and phone communications with Saurabh Rajan, Saurabh Kumar, Yashpal Singh, and Sachin Mamgain. They falsely and deceptively advised me to contact my credit card company and withdraw my dispute and have a letter sent to them which they would forward to Air Canada and the trip would be reactivated. The trip remained cancelled despite me doing all their suggested actions. I lost the protection offered by my credit card after I withdrew my dispute. Finally, I bought a separate ticket at a very high price from a different travel agency on a different airline just a day before travel. Farebook repeatedly confirmed that they would get full refund of $1770 for my cancelled (ticket was cancelled by either the airline or the travel agency, not by the passenger) ticket from Air Canada. I continued contacting Fareboom for several months and they never got the refund for me. Fareboom (alias Best Travel Company) pretends to have an office in California and uses a phone number with California area code, but they operate from Delhi, India and all their employees are based in Delhi. They are highly unreliable and will rip you off for thousands of dollars.
14 June 2025
Unprompted review
Reply from Fareboom
Dear Kishore,
Thank you for sharing your feedback. We sincerely regret any inconvenience you may have experienced. However, we would like to clarify that the situation was beyond our control. In your reservation, the airline downgraded your seats and based on that you requested a full refund. Unfortunately, the airline declined the refund in accordance with their fare rules and policies, which we are obligated to follow. Despite this, after discussing the matter with you, we were able to successfully change the flights and secure a refund amount of seat difference from the airline after completing the travel.
However, a few days prior to departure, the ticket amount was disputed by you. As a result, the airline suspended the ticket, which prevented any further changes or processing. We made every effort to assist you, but the airline declined to reinstate the ticket or approve a refund without further investigation, as per their policy.
We would also like to clarify that while our head office is located in Los Angeles, our customer support team operates from India. Please be assured that our team is fully trained and committed to providing professional and efficient assistance, regardless of location.
Our goal is always to provide exceptional service. We truly value your business and sincerely apologize for the inconvenience caused. If you have any additional questions or concerns, please do not hesitate to contact us. We are always here to assist you.
I bought the tickets.
I bought the tickets.
You asked for bank confirmation, I sent it 10 times and still have no idea status.
Didnt get the ticket yet and freaking out
7 February 2026
Easy, peasy
The Farebook platform was easy enough to use. I was originally dismayed that my first choice was not available (which I learned after trying to process my credit card), but I was offered an even less expensive flight. We'll see how things go.
6 February 2026
Website and process of purchase less…
Website and process of purchase less intimidating than most other platforms
3 February 2026
I had a last minute problem with…
I had a last minute problem with travelling ( my fault ) and they refunded me 100% because I apprently cancelled within a grace period. How refreshing it is not to suffer penalties. I will use them for all my travel because of this one quick positive action from them. Go fareboom!
23 January 2026
Unprompted review
Unable to purchase airfare tickets…
Unable to purchase airfare tickets through Fareboom as Fareboom does not recognize the new international airport in Phnom Penh Cambodia. I have sent a message to Fareboom in this regard, which was not replied to. Upon checking after 2 weeks, the new international airport in Phnom Penh was still not listed or recognized by Fareboom.
17 July 2025
Reply from Fareboom
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.
We’re happy to confirm that the issue has now been resolved. The new Techo International Airport in Phnom Penh (KTI) is fully updated and now visible and searchable on Fareboom’s search form.
Should you need any assistance with your booking, our support team will be happy to help.
Fareboom IT Team
simplicity
28 December 2025
Fareboom is doing great and good job
I will surely tells my friend and family about Fareboom deal
28 December 2025
I had an account with Fareboom for over…
I had an account with Fareboom for over 10 years, recently got very disappointed with the way are handling this company. After took days to get the best Date, time and price took FSREBOOM over 10 days to said that Aire fare is not longer available and want the offer paid for it is not available anymore and my Family and I we are already on vacation counting with that Air Fare to return from vacation.
24 December 2025
Customer Review
It’s always easy doing business with you. That’s why, since 2016—almost ten years—I’ve never changed my agent. You communicate well and always keep your customers updated. Thank you for your excellent service.
24 December 2025
Very easy to navigate and prices are…
Very easy to navigate and prices are reasonable. I have used Fareboom.com for years now, incomparable prices. I recommend them to all my friends and family
23 December 2025
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