Farahnilecruise Reviews 15

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cruise Line Company
  2. Hotel
  3. Luxury Hotel
  4. Sightseeing Tour Agency
  5. Tourist Attraction
  6. Travel Agency

Written by the company

Farah is a luxury sailing hotel along the Nile River between Luxor and Aswan in Egypt, where ancient civilizations left their timeless legacy. We offer you the opportunity to experience unparalleled hospitality and an engaging itinerary while immersing yourself in historical sightseeing. Embark on a one-of-a-kind adventure—a journey inspired by the ancients, who left their traces for us to follow. Fall in love with every awe-inspiring site you visit, creating memories to last a lifetime. Offering three discovering itineraries: 3 nights/4 days, 4 nights/5 days, and 7 nights/8 days to match your preference. Our slogan is totally different, and this is what we promise you: a totally different cruise trip where every little detail matters. Farah Nile Cruise is the only cruise with the System Certification TUV Nord.


Contact info

4.2

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Our nile trip is hard to put into words. The onboard help was outstanding. We felt so pampered and well taken care of the entire trip. The food was outstanding and it was wonderful to taste foods from Egypt. Thank you for a experience that will be hard to beat.

5 September 2025
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Dear guest,

Thank you so much for your warm feedback! It's our team's pleasure to provide a service that meets your expectations and be part of your unforgettable trip to Egypt.

Rated 3 out of 5 stars

The Farah, another river boat on the Nile.

Our vacation in Egypt included 3 nights aboard the Farah. It was not one of the highlights of our vacation. My spouse has mobility issues so climbing three flights of stairs to enjoy the outdoor deck and pool area was difficult. (I understand that the ship will be modified to include an elevator when it goes into dry dock in September2025). The staff on board were always willing to assist when climbing the stairs or exiting via the gangway. Our excursions were strenuous and when we returned to the ship we were tired, so the opportunity to relax onboard was limited. The sun deck was beautiful with comfy lounges, sparkling pool and covered outdoor dining area. The odor of fuel was evident throughout the ship but was tolerable. The rooms are standard size for river boats with ample storage space, although the bathrooms had no shelves for toiletries. Housekeeping service was great and the dining room servers were friendly and ever-present. I don't consider the Farah a luxury ship because the hotels that we utilized during our vacation were, indeed, 5-star luxury accommodations with top quality food service and amenities. Compared to other river boat cruise ships that we've experienced, the Farah is adequate, but not luxurious.

18 May 2025
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your detailed review. We’re glad to hear that your trip to Egypt left you with wonderful memories.

We truly value your honest feedback and the time you took to share both the positives and the areas where we can improve. While we’re pleased to hear that you found some aspects of the cruise enjoyable, such as the pool area and others, please know that your feedback has been shared with our management and operations teams, and we are already looking into solutions for in-room accessibility and convenience for future guests.

As all guests' feedback leaves us with huge consideration to look into areas of improvement, we’re pleased to share that, as part of our ongoing development plans, an elevator will be added to Farah starting September 2025.

Although some external elements may be beyond our immediate control, we are actively looking into solutions for issues such as the cabin-related facilities, as we are committed to ensuring a more seamless stay for every guest.

We remain committed to enhancing the overall guest experience. It would be our pleasure to welcome you again in the future for an even more enjoyable journey along the Nile.

Rated 5 out of 5 stars

This is a dream boat

This is a dream boat. Thank you to all the team on board.Beautiful meals prepared by Mr Ahmed (F&B) and his chefs, they make everyone feel special, the whole team are kind and helpful and create a wonderful variety of meals. Nothing is too much trouble. Relaxation was a key activity dusted between the ancient sights. A must is a massage with Madonna her hands are simply amazing. Anyone who is lucky enough to stay on the Farah will be spoilt. Cabin are small but perfectly fine for 2, huge bathroom with a tub, lovely bed linens. Super clean. The whole ship is modern and crisp in its decor, highly maintained. Would love to return.

19 May 2025
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you so much for your wonderful review.
We are delighted to hear that you enjoyed your Farah Nile Cruise and had a memorable experience.
The crew takes great pride in attending to every detail to ensure an unforgettable journey along the Nile.
We'd love to welcome you back for another unforgettable trip.

Rated 5 out of 5 stars

The staff was top notch from the moment…

The staff was top notch from the moment we were on board. They were amazing during every event and every meal. Always willing to help.

10 April 2025
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your wonderful review.
We’re thrilled that you had an amazing time and that our team made your trip memorable.
We look forward to welcoming you on many more exceptional journeys with Farah Nile Cruise.

Rated 1 out of 5 stars

Disappointing Experience

**Cruise Review: Disappointing Experience**

My recent cruise experience aboard the Farah left much to be desired. Despite the allure of luxury and relaxation, several factors contributed to an overall disappointing journey.

Firstly, the rooms were exceptionally tiny, failing to provide the comfort and space expected for the price paid. At a hefty $7,000 US for just three nights, the exorbitant cost far outweighed the value received.

Compounding the issue was the lack of flexibility and customer service exhibited by the management. When requesting an alternate room for our children, we were met with an additional demand of $1,500 US, highlighting a disregard for customer satisfaction.

The tipping point occurred when, dissatisfied with the conditions, we opted to check out after just one night. Despite our dissatisfaction, the management refused to adjust the bill and insisted on full payment, leaving us feeling trapped and undervalued as customers.

However, amidst the disappointment with Farah, there was a silver lining. Upon transitioning to the Nile style cruise, we found ourselves in an entirely different experience. Not only were our needs promptly accommodated, but we were also provided with a separate room for our children. Remarkably, we could extend our trip for an additional two nights at a fraction of the cost demanded by Farah for a single room.

In conclusion, our experience aboard the Farah proved to be a regrettable waste of money, failing to live up to the hype surrounding it. With inadequate accommodations, poor customer service, and inflexibility in addressing concerns, it's clear that Farah falls short of providing a satisfactory cruise experience.

30 April 2024
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for sharing your feedback again regarding your recent experience aboard Farah Nile Cruise.

As mentioned in our previous communication following your earlier review, your concerns were brought to the attention of our management team and taken seriously. Since then, we have already begun working on several improvements related to cabin comfort, communication transparency, and customer service flexibility, all based on valuable feedback like yours.

We would also like to highlight that our cabin specifications, accommodation policies, and pricing are transparently communicated through our travel partners before booking, in line with industry standards. Our team made every effort to assist you during your stay, including offering an additional room option based on availability and in accordance with our policies.

We are continuously committed to enhancing the guest experience, and your feedback has been an important part of our improvement efforts.

We genuinely appreciate you taking the time to share your perspective and wish you wonderful journeys ahead.

Rated 5 out of 5 stars

This cruise line screams excellence

This cruise line screams excellence. friendly, elegance, and high-end food. From the moment we arrived, we were treated at the highest level that one could imagine. We had an opportunity to take advantage of their masseuse which my wife claims is one of the best experiences she has ever had in a spa. We also were able to purchase jewelry on board which we found to be very reasonable and again all the interactions With each, and everyone of the staff was fantastic. The rooms were spacious. The bedding was fantastic all the bathroom amenities exceeded our expectations. I cannot say enough positive things about this cruise line.

30 April 2024
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your wonderful review. We’re so glad you had a memorable experience and appreciate your kind words.
The Farah Nile Cruise crew takes great pride in taking care of every detail to ensure an unforgettable Nile trip for our guests.
We look forward to welcoming you back for many more exceptional journeys with Farah Nile Cruise

Rated 5 out of 5 stars

The Farrah is the pinnacle of luxury…

The Farrah is the pinnacle of luxury and pleasure. I was catered to by the staff on all levels. I wish the boat to have taken me to all of my stops on my tour. The accommodates, food, entertainment and the pleasant staff made this the one of the high points of my trip. Thank you so much.

16 October 2024
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you so much for your kind words. We're delighted you enjoyed your time on board Farah. It was a pleasure having you with us, and we look forward to welcoming you back for another unforgettable experience.

Rated 5 out of 5 stars

A Memorable Experience

Ms. Farah is one of the most luxurious boats sailing the Nile. There is entertainment most evenings in the beautiful lounge. The upper deck, with small swimming pool, is elegantly decorated and perfect for viewing life along the shores. When we weren't exploring tombs in the Valley of the Kings or visiting the Karnak Temple, I enjoyed a wonderful massage at the spa and browsing thru the small shops onboard. I cannot close without sending my compliments to the chef for the opulent meals he gave us and to the sincerely courteous crew, who really want you to have a good time!

28 November 2024
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your wonderful review. We’re so glad you had a memorable experience and appreciate your kind words.
The Farah Nile Cruise crew takes great pride in taking care of every detail to ensure an unforgettable Nile trip for our guests.
We look forward to welcoming you back for many more exceptional journeys with Farah Nile Cruise

Rated 5 out of 5 stars

Nile Cruise in December

We had an incredible trip. The staff was so attentive and kind. We traveled as a group of 7 with a wide range of ages. The food was abundant and was high quality. There was a large variety for all different dietary needs. The entertainment was perfect and all travelers aboard the ship had a wonderful time. The rooftop pool and lounge was spectacular. I had no idea the weather would be so wonderful in December. It was the best trip ever.

10 December 2024
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your wonderful review. We’re so glad you had a memorable experience and appreciate your kind words. We look forward to seeing you many more exceptional trips with Farah Nile Cruise.

Rated 5 out of 5 stars

Fantastic experience!

Our family had an incredible experience on the Farah Nile Cruise! The staff were all so kind, pleasant and accommodating. They were always full of smiles and joy and wanted to be sure your experience was wonderful. Food was delicious and and service was great!

1 January 2025
Unprompted review
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your kind words. We're thrilled you and your family enjoyed your experience with us. The Farah Nile Cruise crew takes great pride in taking care of every detail to ensure an unforgettable Nile trip for our guests. We hope to welcome you back on board for another wonderful journey along the Nile.

Rated 4 out of 5 stars

Safety Concern

Everything was great but there is a safety hazard in the dining room. Raised platforms are dangerous. A guest fell backwards off one of these & was severely bruised!

18 February 2025
Farahnilecruise logo

Reply from Farahnilecruise

We appreciate your feedback and are glad you enjoyed your experience.
Guest safety is our priority, and we will take your concern seriously in our safety procedures.

Rated 5 out of 5 stars

Staff was extremely friendly and…

Staff was extremely friendly and helpful. Accommodations were clean and very comfortable.

17 February 2025
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your review. We’re glad our team made your cruise memorable.
Your kind words are truly appreciated and hope to see you again soon.

Rated 5 out of 5 stars

Great and friendly staff

Great and friendly staff. Accommodation were super.

4 March 2025
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your kind words.
We're thrilled you enjoyed your experience and we look forward to welcoming you back.

Rated 5 out of 5 stars

Great Service!! every me of your staff

Absolutely every member of your staff, from the dining room to the room, attendance and shop keepers, were friendly and aimed to be of service. They also seem to be sincere in this service, not just working towards getting an extra tip at the end of the cruise.

9 March 2025
Farahnilecruise logo

Reply from Farahnilecruise

Thank you for your kind words
We're delighted you enjoyed your Farah Nile Cruise experience, our crew takes pride in ensuring a memorable journey for our guests. We look forward to welcoming you back for more exceptional trips.

Show reviews in all languages. (15 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look