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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, most reviewers were somewhat happy with their experience overall, reflecting a generally positive reception. Consumers frequently praise the impressive quality, thoughtful design, and reliable performance of the brand's diverse product lineup. Buyers note that items are well constructed, arrive nicely packaged, and work wonderfully for everyday tasks. However, some customers also noted frustrating shipping delays and unexpected problems regarding their orders. Several reviewers stated that packages took an extremely long time to ship, got lost, or were never actually received. Shoppers expressed disappointment when tracking updates were missing or deliveries failed to arrive within the expected timeframe.

What people talk about most

Quality

Customers consistently note positive experiences with quality, highlighting that items are well constructed... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising fast shipping times... See more

Order

Users describe ambiguous interactions with order experiences, as many customers report significant delays,... See more

User experience

People report positive experiences with user experience, noting that items are easy to set up, compact, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This product is impressive. It inflates the tires on my Cybertruck to 50 psi much faster than the air compressors you use at big chains like Sheetz gas stations. Most of the time their compressors cra... See more

Rated 5 out of 5 stars

Lightweight, parts seem to be high quality, or at the very least don’t feel cheap. Everything locks together nicely. Packaging was phenomenal actually. And this little guy sure does suck!! Truly th... See more

Rated 5 out of 5 stars

Fanttik makes great products. Their products are high quality and perform well. Even when you have an issue, they promptly respond and resolve the issue right away. I probably own 12-13 products fr... See more

Rated 5 out of 5 stars

I've seen several different products offered by this company. They all seem to be well constructed from quality materials, and work exactly as advertised. The products come well packaged and my order... See more


Company details

  1. Automotive Repair Equipment Wholesaler

Written by the company

Fanttik offer high-quality modern design automotive, tools, e-scooters and outdoor products. The products are not only trendy in design but also sophisticated and portable. Our product combine high-tech feature with down-to-earth practicality to meet customer's requirements. We aim to provide products necessary to bring excitement and innovation to everyday life, also inspire individual to explore their creativity. With Fanttik, you can unleash your imagination and make every moment more thrilling.


Contact info

3.6

Average

TrustScore 3.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(144)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

There was an order placed at this…

There was an order placed at this company by someone using my email address. I’d never heard of this company prior to the fraudulent order.

Since there have been several orders at different companies (that all seem to use Shopify) using different names and addresses with my email, I assume it’s some kind of scam run by the companies themselves. To be clear, none of the orders used my name, address, or credit card info.

I did email all of them to cancel the orders, and some miraculously replied using my real name in the email (I did not give it to them). Maybe it’s some ploy to generate fake sales for review purposes, or to generate traffic on their websites?

19 August 2026
Fanttik logo

Reply from Fanttik

Dear Customer,
We are truly sorry to hear your email address has been misused to place unauthorized orders across multiple Shopify stores. This must be a very concerning experience for you.

We want to clearly state that our brand never creates fake orders or fabricates sales/reviews. We have no way to obtain your personal name if you did not submit it on our website. Unauthorized order placement using stolen email information is unfortunately an external malicious activity beyond our control.

We take account‑ and data‑security extremely seriously. If an unauthorized order was created on our store with your email, please send us the related order number via private message, and our team will thoroughly investigate and cancel it for you immediately.
Thank you for bringing this matter to our attention.

Rated 5 out of 5 stars

Fanttik Products & Servicing Experience Excellence!!!

I saw the Fanttik products at Costco and over a few months I bought the hand vacuum, laser level and the S1 Apex Screwdriver bundle. All three products have been fantastic to work with. Use the hand vacuum several times a week to keep my car spotless, used the laser level to help my son renovate 2 rooms in his home. Both worked flawlessly and still do. The screwdriver is probably my most used and favorite Fanttik tool. Unfortunately, the LED light on the screwdriver stopped working after several months which wasn’t deadly but I really valued the light when screwing things in and out. I reached out to Fanttik Customer Service via email and they were extremely responsive (within 30 hours over a weekend on Monday morning). They asked me for a receipt image and a short video showing the LED light not working. Within 24 hours they provided me a tracking number for a replacement. Within 3 business days I received the replacement and it works perfectly!!! I can not say enough good things about the Fanttik Customer Service experience and that they honored their warranty completely… Fanttik is a great company all the way around and I highly recommend them for the fast communications and fully honoring what they say… AAA+++!!!

26 August 2026
Unprompted review
Rated 1 out of 5 stars

I ordered Fanttik E2 Ultra Mini…

I ordered Fanttik E2 Ultra Mini Electric Screwdriver and driver was useless. I contacted Fanttik customer service and they said they would not support the defective part because it was bought through eBay. I was told to contact the sellar Fanttik-0. ??? After contacting the sellar I was told a replacement part would be shipped out. That was a month and a half ago. I have been lied to 6 times over this period and still have not recieved my defective replacement part!!! This is shaping up to be a scam to get rid of devective parts. Why would the manufacter not support their product and why is there even a Fanttik-0 sellar that is not affiliated to Fanttik?????? I have all of the email / text correspondense to back this up if anyone wants to see it. Stay far away from Fanttik.

1 June 2026
Unprompted review
Fanttik logo

Reply from Fanttik

Dear customers, because many channels and websites are selling products bearing the Fanttik brand without our official authorization, we do not know the source of these merchants' goods, so we cannot provide after-sales service for these products. Please purchase from our officially authorized channels. Thank you for your understanding.

Rated 5 out of 5 stars

Great products

Great products, easy to use. They are well made. The screens are very bright so they are easy to use in sunlight.

20 July 2026
Fanttik logo

Reply from Fanttik

Thank you so much for this wonderful feedback! We’re thrilled to hear you love our products and appreciate that they work well even in direct sunlight. Hope you enjoy using them!

Rated 4 out of 5 stars

Good products…

I enioy the Fanttik brand and have purchased 3 products so far. I know the company to make quality products that are easy to use. This is especially true for the camping products. In my case I would have appreciated more communication regarding the shipping time and updates regarding my deliveries.

17 June 2026
Unprompted review
Fanttik logo

Reply from Fanttik

Thank you for liking Fanttik products. We will take your suggestions into consideration and continuously improve our after-sales service.

Rated 1 out of 5 stars

I did order but my product has never…

I did order but my product has never been delivered. Some how FEDEX lost my package and now what should i do.

17 June 2026
Fanttik logo

Reply from Fanttik

Hello, please provide your order number and details of the lost package to our customer service center, and we will provide you with a satisfactory solution, , such as reshipping the package or issuing a refund.

Rated 5 out of 5 stars

This is the second tent I bought from…

This is the second tent I bought from Fanttik and both are top quality material, construction, super easy set-up and good looking design

6 July 2026
Unprompted review
Fanttik logo

Reply from Fanttik

Thank you for your feedback. We will continue to improve and strive to live up to the expectations of Fanttik's loyal users.

Rated 1 out of 5 stars

Ordered a pump

Ordered a pump. They took my money. They sent email stating that it was delivered to me. It was not. I immediately filed a dispute with Discover. I won’t wait months and months for a scam/ lack of customer service to play out.
Buy local if you can, not Hong Kong.

5 July 2026
Unprompted review
Fanttik logo

Reply from Fanttik

Dear customer, we apologize for this unpleasant experience. Please provide your order number and details of the undelivered item to our customer service department. We will provide you with a satisfactory solution. Our products are shipped from our local US warehouse to ensure the fastest delivery service for our customers.

Rated 5 out of 5 stars

The product came just as described and…

The product came just as described and in a quick turn around time. Pleased with the process and the company.

17 June 2026
Fanttik logo

Reply from Fanttik

Thank you for your feedback! Customer satisfaction is one of the driving forces behind our continuous improvement.

Rated 3 out of 5 stars

I got this product because I thought it… looked a lot cooler than the Dremel tool

I got this product because I thought it looked pretty cool But when I got it I realized I didn't have much use for it But it's too late to return it now since I did try to use it I just don't do the type of projects that this would be good for so I kind of feel like wasted my money Not that I don't like fantic I've got four other products that they sell But this one here I probably just uh Retail therapy

16 June 2026
Fanttik logo

Reply from Fanttik

Thank you for your feedback. We will continue to create frequently used power tools that are both practical and stylish.

Rated 5 out of 5 stars

The service was great it didn't take…

The service was great it didn't take long for me to receive my product and I was pleased when I received it because the product was good quality and is reliable

14 May 2026
Fanttik logo

Reply from Fanttik

Thank you for your feedback. Every satisfied customer enhances our brand's perceived value.

Rated 5 out of 5 stars

I purchased the tire pump but lost the…

I purchased the tire pump but lost the accessories. I reached out to Fanttik customer service to see if I could buy replacements. They went one better searched their warehouse and sent me the attachments at no charge by fedex. That is amazing customer service that went beyond my expectations. I highly recommend this company.

19 June 2026
Unprompted review
Fanttik logo

Reply from Fanttik

Thank you for choosing Fanttik, and we are happy that our solution met your expectations.

Rated 3 out of 5 stars

Took too long to get the product then…

Took too long to get the product then the box was soaked

19 May 2026
Fanttik logo

Reply from Fanttik

We apologize for the inconvenience and we will continue to optimize our logistics and delivery processes. If the product is damaged during shipping, please contact our customer service center. We will be responsible for every product sold.

Rated 5 out of 5 stars

Great little product

Great little product, shipped as advertised without additional cost.

19 May 2026
Fanttik logo

Reply from Fanttik

Thank you for your feedback. We will continue to improve and innovate better products for those who trust Fanttik.

Rated 5 out of 5 stars

Great tool product

Great tool product

19 May 2026
Fanttik logo

Reply from Fanttik

Thank you for your feedback. Please feel free to contact our customer service department if you encounter any problems about Fanttik.

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