Fantrax Reviews 

551
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was my first time setting up a league on Fantrax. I've played in leagues, but never set one up. I wanted to use Fantrax because it's so customizable. I made a few mistakes and received excellent he... See more

Rated 5 out of 5 stars

The platform is incredibly customizable, so they are the perfect home for anyone who wants their league to be structured differently than the standard leagues you can get on any of the other sites.... See more

Rated 5 out of 5 stars

We are a well established Fantasy Hockey League running since 1997. We moved to Fantrax many years ago and we couldn’t be happier. They have continued to grow and enhance the app and if there is e... See more

Rated 5 out of 5 stars

Whether simple or complex, the support team always gives clear and concise responses to my queries. And when needed, they ask more questions to make sure we both fully understand situations. It’s very... See more

Company details

  1. Online Sports Betting Vendor

Written by the company

At Fantrax, our guiding principles are simple. We've created a superior fantasy sports product that is easy-to-use and completely customizable to set up your league the way you want to. It's also more powerful and feature-rich than the other guys. All backed up with the best customer service provided by people who actually care and want to make your experience better.


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

551 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(551)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Platform with Great Service

I requested a change to our league setup and you responded very quickly and you were able to fix the issue. Thanks again for the prompt service and thanks for providing a great fantasy platform.

14 January 2022
Unprompted review
Rated 1 out of 5 stars

Fantrax is the #1 site for Commissioner…

Fantrax is the #1 site for Commissioner cheating. I have been in 5 of their leagues and I caught 4 of the commissars cheating. Changing stats on players on rosters from games 1-5 typically and then they delete the transaction. Caught them red handed

8 January 2022
Unprompted review
Fantrax logo

Reply from Fantrax

Thank you for the feedback. Please note that we have a stat override feature for commissioners to adjust any stats in order to fit their leagues. You can view any adjusted stats by clicking Other-> Overridden stats. If you are experiencing any issues with your leagues, we recommend reaching out directly to the commissioner making the changes. We always recommend users to only join leagues with members that they trust. If you would like further support in reviewing your leagues please dont hesitate to reach out to our support team using the 3bar menu at fantrax.com.

Rated 5 out of 5 stars

This will be my first year in Fantrax…

This will be my first year in Fantrax as a fantasy commissioner but so far I really like what I see. The ease of use setting up the league was impressive. Also, I had one question and it was answered within 2 hours. I cannot say that about other fantasy sites where I have waited days for help.

23 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantrax For Life

I moved 3 leagues over from another site 4 years ago and have not looked back since. Fantrax is my last stop. My league mates and I are super happy hear. There are so many options so you can design your league anyway you want. Standard, Superflex, IDP. They have college leagues as well. Response time from them is from my experience very fast like an hour or less then they contact you again after the issue has been resolved. If you read this all the way through and you are looking for a new home for fantasy, then look no further. I do not work for them; I am just a Commish who is happy to have found Fantrax.

19 December 2021
Unprompted review
Rated 5 out of 5 stars

Very great platform

Very great platform!
Extremely flexible options.
Also, customer service is extremely responsive and helpful.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantrax is the best application for…

Fantrax is the best application for sports pools. I used to pay for another application which had way less configuration options than Fantrax and it was only dedicated to NHL pool. Fantrax gives a lot of possibilities and on top of it, the support service is quick and really helpful. I recommend Fantrax to any one who want to create sports pools.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Great Experience

Love Fantrax. Had used ESPN for years. Fantrax is much more customizable and was exactly what we needed. Had a problem with the Live Scoring stats and after emailing Fantrax they fixed the issue immediately. Great customer service.

11 December 2021
Unprompted review
Rated 5 out of 5 stars

Great Support

Great site. Help with questions is always met quickly. Our Commish spent a couple hours late night writing back and forth with customer service.

Our league loves using Fantrax.

8 December 2021
Unprompted review
Rated 5 out of 5 stars

First season of many to come on Fantrax!

This is my first season using Fantrax, and I plan to be back. I have used several platforms for my fantasy football league, and this is the best. From the flexibility of settings, to an easy to use interface, not to forget the very responsive and helpful customer service. Fantrax sets a new standard for Fantasy league playforms.

5 December 2021
Unprompted review
Rated 5 out of 5 stars

Unbelievable service when I and my…

Unbelievable service when I and my league needed it the most! Joe was absolutely fantastic in helping me resolve my issue and I couldn’t ask for a better platform for my FF League! Would recommend Fantrax to anyone and everyone!

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, quick customer service! That's why I stay with this site. They're the best!

30 November 2021
Unprompted review

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