It was my first time setting up a league on Fantrax. I've played in leagues, but never set one up. I wanted to use Fantrax because it's so customizable. I made a few mistakes and received excellent he... See more
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See what reviewers are saying
The platform is incredibly customizable, so they are the perfect home for anyone who wants their league to be structured differently than the standard leagues you can get on any of the other sites.... See more
We are a well established Fantasy Hockey League running since 1997. We moved to Fantrax many years ago and we couldn’t be happier. They have continued to grow and enhance the app and if there is e... See more
Whether simple or complex, the support team always gives clear and concise responses to my queries. And when needed, they ask more questions to make sure we both fully understand situations. It’s very... See more
Company details
Written by the company
At Fantrax, our guiding principles are simple. We've created a superior fantasy sports product that is easy-to-use and completely customizable to set up your league the way you want to. It's also more powerful and feature-rich than the other guys. All backed up with the best customer service provided by people who actually care and want to make your experience better.
Contact info
200-5700 Yonge St, M2M4K2, Toronto, Canada
- jordan.daniel@fantrax.com
- fantrax.com
You should know
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Replied to 100% of negative reviews
Typically replies within 1 week
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We moved over from Sleeper PL fantasy…
We moved over from Sleeper PL fantasy having previously ran our league there and on the FPL site. Fantrax is so much more configurable in terms of the settings, format, and scoring. We were able to transfer our league over easily and had the ability to add new rules and scoring too. Would highly recommend others do the same if they're looking for a new home for their fantasy football league.
Best Fantasy Platform
We play a detailed fantasy baseball league and this is the only platform that allows for the customization we desire!
Jordan at Fantrax analyzed my issue…
Jordan at Fantrax analyzed my issue with my inability to sign on to a team I owned. Turns out it was my own error and Jordan was kind enough to lead me to the correction without judgment or trouble. Great job. Great site. Thanks.
Excellent support and response times
Just wanted to say that the support team at Fantrax has been rock solid. Moving a dynasty league to a new platform can be a daunting process with each site doing things a little different and getting everything dialed in can be a PITA. I probably submitted over 8 tickets and each time the guys responded quickly (sometimes within an hour) and actually setup a few templates for us. Even on opening day of NFL these guys were working overtime responding to last minutes notes. I do want to note that we have the premium / paid services but at $10 an owner, how can you not be running premium?
Fantrax is an awesome platform!
Fantrax is an awesome platform for fantasy sports. They have a wide number of sports offered and the level of customization is almost endless. They are constantly improving their offerings by adding new features and best of all when there's an issue, their support team is top notch. You can email them and they will get back to you quickly with a useful answer or solution to your problem. I wish all fantasy sports platforms were this easy to use.
No phone to call I hate that but rude…
No phone to call I hate that but rude staff answering questions, besides that it was no trade no BS FF paid out quick no complaints at all
Popup ad BS
They have turned my fantasy season into a nightmare. Out of the blue over the past 2 days they have started putting popup ads every minute or so that freeze the screen until you are able to click the X to get out of it. It is pure and simple blackmail to force you to pay for their no ads feature.
Want to change your lineup or claim a player off waivers? It is no longer a click and go process, now you must wait for and then X out of a popup ad EVERY step of the way. This makes managing 10+ leagues as I do take forever.
I will never again play on Fantrax after this season!
Customer service came through
I had an issue with them, and customer service helped me out and resolved the issue.... I've been with fantrax for 10 years... first time I had an issue.... and they took care of it..... very much appreciated. Thank you
Fantrax Saved The 2023 Season
Fantrax is an exciting fantasy sports site. I use it for football and there are stats you probably didn’t even know existed on this site. There probably are hundreds of scoring categories for all league types. We used the draft through them and it ran pretty well. Remote owners can participate and timers and options galore. Customer service rocks. They’ve been replying back and forth (especially a Nathan and Brandon) helping with scoring categories and checked boxes that should not have been so you’ll have good time bringing your league to Fantrax. Joke-y Jordon bringing Fantasy sports into the next generation for sure. Sign up, you won’t regret it

Reply from Fantrax
Field of Dreams 2
Field of Dreams 2: "Is this Heaven?" "It's FANTRAX."
When another site made changes for the worse, I searched for an alternate fantasy site to relocate my NFL league to and was amazed to learn our season had not ended thanks to Playoff options for NFL (and NBA) and was able to convince others to join thanks to the Premium options (Player Picker instead of draft; allowing players to be on multiple rosters instead of fighting over Mahomes and Jokic). The schedule option of playing multiple opponents (and against average/median) resulted in a true 162 game MLB season for us. The scoring settings for all sports are overwhelming and make the fantasy game as realistic as possible. FANTRAX offers the most complete player pool, multiple communication methods, polls, trivia, page setup/graphic options and, in that rare case you need support, you'll receive a response as soon as you click "send." Love this site!
Great stats provider, excellent customer service
Our rotisserie baseball league has used several stat services in its 43 (!) years of existence, and we are quite pleased with Fantrax. From the accuracy of its stats and feed to the quick and helpful customer service replies when questions arise, our owners are delighted with the excellent support Fantrax provides. We would not hesitate in recommending Fantrax to other rotisserie and fantasy leagues, and I know they will continue to innovate and implement additional customer-focused ideas.
I needed some advice on how to override…
I needed some advice on how to override the results from a midseason setting adjustment that I made. I was instructed on how I could override the new standings created by the setting adjustment.
Brandon
Brandon,
He is a great and exceptional person do deal with a great employee. He seems to be very personable and very concerned with you has a person so nice to talk to give him a raise!!!!
No one does dynasty fantasy sports like Fantrax
No one does dynasty fantasy sports like Fantrax. 365 days a year, salary cap plus year over year increasing cost options, custom IL/Minor league spots, custom categories. Nothing like it.
Draft malfunction
I just joined a prize league and the draft malfunctioned after 10 rounds. Then they started the draft up in the 5th round and wiped out all of my picks from round 5-10. When they started up the draft I had no access to the players drafted from rounds 5-10, so the draft started taken 11th round players I had in my queue list. By the time I figured out what I had to do and rebooted to get access to the players from round 5-10. I had a bunch of bad picks. Called the Customer Support number but no response. It was a 10:00 pm draft but you would think they would have one guy hanging around to trouble shoot. Send a e-mail. Waiting on a response to be reimbursed for wasting 3 hours of my life totally frustrated. I certainly am not pleased that the product was this poor.

Reply from Fantrax
Fantrax ... the place to go for fantasy sports!
Fantrax is a great platform to begin with. I have used it for years now and have had nothing but good things to say. They have recently included additional features that allow less reliance on external forums & more ease of use on the site itself. Furthermore, I recently had a reason to contact the support team for something beyond the scope of a commissioner. Nathan was quick to reply, verified the situation before taking prompt, accurate steps to resolve the scenario. I have no interest in looking elsewhere for my fantasy baseball enjoyment!
Someone needs to make a real dynasty…
Someone needs to make a real dynasty baseball app. Fantrax’s format is so dysfunctional and confusing. I have no idea what I’m doing and it is not user friendly. I usually use sleeper for all my dynasty leagues but sleeper does not have dynasty baseball. Stuck with fantrax

Reply from Fantrax
The customer service and support is…
The customer service and support is fantastic! The quick response and quick fix was very helpful getting my playoff schedule locked in before it was too late!
The customization options are great, but when you add the customer service to it, Fantrax sits in a league of their own When it comes to Fantasy Hockey platforms.
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