Fantrax Reviews 

549
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was my first time setting up a league on Fantrax. I've played in leagues, but never set one up. I wanted to use Fantrax because it's so customizable. I made a few mistakes and received excellent he... See more

Rated 5 out of 5 stars

The platform is incredibly customizable, so they are the perfect home for anyone who wants their league to be structured differently than the standard leagues you can get on any of the other sites.... See more

Rated 5 out of 5 stars

We are a well established Fantasy Hockey League running since 1997. We moved to Fantrax many years ago and we couldn’t be happier. They have continued to grow and enhance the app and if there is e... See more

Rated 5 out of 5 stars

Whether simple or complex, the support team always gives clear and concise responses to my queries. And when needed, they ask more questions to make sure we both fully understand situations. It’s very... See more

Company details

  1. Online Sports Betting Vendor

Written by the company

At Fantrax, our guiding principles are simple. We've created a superior fantasy sports product that is easy-to-use and completely customizable to set up your league the way you want to. It's also more powerful and feature-rich than the other guys. All backed up with the best customer service provided by people who actually care and want to make your experience better.


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(549)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We moved over from Sleeper PL fantasy…

We moved over from Sleeper PL fantasy having previously ran our league there and on the FPL site. Fantrax is so much more configurable in terms of the settings, format, and scoring. We were able to transfer our league over easily and had the ability to add new rules and scoring too. Would highly recommend others do the same if they're looking for a new home for their fantasy football league.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Jordan at Fantrax analyzed my issue…

Jordan at Fantrax analyzed my issue with my inability to sign on to a team I owned. Turns out it was my own error and Jordan was kind enough to lead me to the correction without judgment or trouble. Great job. Great site. Thanks.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support and response times

Just wanted to say that the support team at Fantrax has been rock solid. Moving a dynasty league to a new platform can be a daunting process with each site doing things a little different and getting everything dialed in can be a PITA. I probably submitted over 8 tickets and each time the guys responded quickly (sometimes within an hour) and actually setup a few templates for us. Even on opening day of NFL these guys were working overtime responding to last minutes notes. I do want to note that we have the premium / paid services but at $10 an owner, how can you not be running premium?

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantrax is an awesome platform!

Fantrax is an awesome platform for fantasy sports. They have a wide number of sports offered and the level of customization is almost endless. They are constantly improving their offerings by adding new features and best of all when there's an issue, their support team is top notch. You can email them and they will get back to you quickly with a useful answer or solution to your problem. I wish all fantasy sports platforms were this easy to use.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Popup ad BS

They have turned my fantasy season into a nightmare. Out of the blue over the past 2 days they have started putting popup ads every minute or so that freeze the screen until you are able to click the X to get out of it. It is pure and simple blackmail to force you to pay for their no ads feature.
Want to change your lineup or claim a player off waivers? It is no longer a click and go process, now you must wait for and then X out of a popup ad EVERY step of the way. This makes managing 10+ leagues as I do take forever.
I will never again play on Fantrax after this season!

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Customer service came through

I had an issue with them, and customer service helped me out and resolved the issue.... I've been with fantrax for 10 years... first time I had an issue.... and they took care of it..... very much appreciated. Thank you

22 January 2024
Unprompted review
Rated 1 out of 5 stars

Pure trash!

20 December 2023
Unprompted review
Fantrax logo

Reply from Fantrax

Hi there, please feel free to reach out to our support team regarding any challenges or questions you might have. We would be happy to connect

Rated 4 out of 5 stars

Fantrax Saved The 2023 Season

Fantrax is an exciting fantasy sports site. I use it for football and there are stats you probably didn’t even know existed on this site. There probably are hundreds of scoring categories for all league types. We used the draft through them and it ran pretty well. Remote owners can participate and timers and options galore. Customer service rocks. They’ve been replying back and forth (especially a Nathan and Brandon) helping with scoring categories and checked boxes that should not have been so you’ll have good time bringing your league to Fantrax. Joke-y Jordon bringing Fantasy sports into the next generation for sure. Sign up, you won’t regret it

4 September 2023
Unprompted review
Fantrax logo

Reply from Fantrax

Hi, please reach out to our support team regarding your concerns as we would be happy to connect to discuss any challenges you may be facing

Rated 5 out of 5 stars

Field of Dreams 2

Field of Dreams 2: "Is this Heaven?" "It's FANTRAX."
When another site made changes for the worse, I searched for an alternate fantasy site to relocate my NFL league to and was amazed to learn our season had not ended thanks to Playoff options for NFL (and NBA) and was able to convince others to join thanks to the Premium options (Player Picker instead of draft; allowing players to be on multiple rosters instead of fighting over Mahomes and Jokic). The schedule option of playing multiple opponents (and against average/median) resulted in a true 162 game MLB season for us. The scoring settings for all sports are overwhelming and make the fantasy game as realistic as possible. FANTRAX offers the most complete player pool, multiple communication methods, polls, trivia, page setup/graphic options and, in that rare case you need support, you'll receive a response as soon as you click "send." Love this site!

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Great stats provider, excellent customer service

Our rotisserie baseball league has used several stat services in its 43 (!) years of existence, and we are quite pleased with Fantrax. From the accuracy of its stats and feed to the quick and helpful customer service replies when questions arise, our owners are delighted with the excellent support Fantrax provides. We would not hesitate in recommending Fantrax to other rotisserie and fantasy leagues, and I know they will continue to innovate and implement additional customer-focused ideas.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Brandon

Brandon,

He is a great and exceptional person do deal with a great employee. He seems to be very personable and very concerned with you has a person so nice to talk to give him a raise!!!!

21 April 2023
Unprompted review
Rated 1 out of 5 stars

Draft malfunction

I just joined a prize league and the draft malfunctioned after 10 rounds. Then they started the draft up in the 5th round and wiped out all of my picks from round 5-10. When they started up the draft I had no access to the players drafted from rounds 5-10, so the draft started taken 11th round players I had in my queue list. By the time I figured out what I had to do and rebooted to get access to the players from round 5-10. I had a bunch of bad picks. Called the Customer Support number but no response. It was a 10:00 pm draft but you would think they would have one guy hanging around to trouble shoot. Send a e-mail. Waiting on a response to be reimbursed for wasting 3 hours of my life totally frustrated. I certainly am not pleased that the product was this poor.

22 March 2023
Unprompted review
Fantrax logo

Reply from Fantrax

Hi there, thanks for reaching out. Upon hearing of your challenges our team quickly reached out offering a full refund, or a credit for future use. Our team quickly identified and resolved your league issue.

Rated 5 out of 5 stars

Fantrax ... the place to go for fantasy sports!

Fantrax is a great platform to begin with. I have used it for years now and have had nothing but good things to say. They have recently included additional features that allow less reliance on external forums & more ease of use on the site itself. Furthermore, I recently had a reason to contact the support team for something beyond the scope of a commissioner. Nathan was quick to reply, verified the situation before taking prompt, accurate steps to resolve the scenario. I have no interest in looking elsewhere for my fantasy baseball enjoyment!

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Someone needs to make a real dynasty…

Someone needs to make a real dynasty baseball app. Fantrax’s format is so dysfunctional and confusing. I have no idea what I’m doing and it is not user friendly. I usually use sleeper for all my dynasty leagues but sleeper does not have dynasty baseball. Stuck with fantrax

7 April 2022
Unprompted review
Fantrax logo

Reply from Fantrax

Hi there, we understand that there is a learning curve when coming from another platform. Fantrax has a huge host of dynasty features that no other platform has, so we encourage you to check out all the settings, FAQ, and our tutorial videos found on Youtube at https://www.youtube.com/c/Fantrax. We also recommend directing any questions or concerns to our support team - you will get an answer very quickly!

Rated 5 out of 5 stars

The customer service and support is…

The customer service and support is fantastic! The quick response and quick fix was very helpful getting my playoff schedule locked in before it was too late!

The customization options are great, but when you add the customer service to it, Fantrax sits in a league of their own When it comes to Fantasy Hockey platforms.

18 February 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look