Fanstonefurniture Reviews 9

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store

Written by the company

We offer elegant furniture made from natural marble, including Arabescato Marble, Carrara Marble, Beige Travertine, White Travertine, Calacatta Viola Marble, Italy Bianco Statuario Venato Marble, etc. Our products are high-quality and unique, and we offer customization services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great communication. The box my coffee table was shipped in broke in one of the corners during transport and the screws to assemble it were missing. They quickly sent replacement screws after I told them what happened. It takes time for items to be shipped (UK based), however it is well worth the wait. I love my new coffee table, this will not be the last time I order from them.

25 August 2025
Rated 5 out of 5 stars

Our entry table is beautiful!!!

We ordered our table for entry having never heard of Fanstone. I started communicating with the company and the communication was excellent. I felt confident in my order. I checked in periodically to see the status of my table and was given updates immediately. Once the table was done, I received pictures of it. Once happy it was then shipped. It took a few months to get here, but the packaging was unbelievable. I had no doubt it was going to be in good shape when we opened it and it was. We love the table. It looks just like the picture. I would order from Fanstone again. Thank you!!!!

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, beautiful console table.

From the beginning of communication, Felix clearly demonstrated honesty, integrity, professionalism and most importantly, he delivered. The table exceeded my expectations.

Fanstone designed the table based on my specifications. It’s a simple design but every detail was thought out. For example, the bottom of the tabletop has a sleek curvature that I was not expecting. So sexy!

I was nervous about ordering from across the world but truly, it was no different than ordering locally. And the savings made it all worth it

It was packed extremely well, nestled in a custom crate. And Felix included a gift. WHAT? A beautiful marble tray. I own a lot of marble pieces and I have to tell you this tray, the quality of the stone surpasses all the trays I already own.

Such a nice touch.

Back to shipping… I was nervous because we’re talking about marble here. How can you ship marble across the world without it breaking? These guys are experts. I don’t know how they pulled it off, but that table showed up in perfect condition. It was just crated so well.

If you’re considering purchasing from Fanstone, just do it. You will not be disappointed. In fact, you will be ecstatic when it shows up, as I was.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I had the BEST experience with fanstone…

I had the BEST experience with fanstone furniture!! Not only did I got to customize the size of my marble table, but I also was able to pick the slab of marble I wanted and the piece of the slab they would use. They also managed to get me the item in less than 8 weeks AND sent me a marble tray bonus gift. I will definitely order from them again

30 January 2025
Rated 5 out of 5 stars

Exceptional Craftsmanship and Outstanding Service!

Review:

The table is absolutely stunning—true craftsmanship! I placed a custom order and chose a special type of marble. The company was incredibly patient with all my questions, and the communication was perfect throughout the process.

I was a bit nervous at first since Fanstone is located on the other side of the world, but the entire process—from communication to production and shipping—was seamless. Because the table is handmade and had to be shipped to the Netherlands, it took a bit longer than I expected. However, that wasn’t an issue as the company even sent me a small gift as compensation.

All in all, this is an excellent company that delivers the highest quality at a very competitive price. I would highly recommend them to anyone, anywhere in the world!

9 January 2025
Rated 5 out of 5 stars

Excellent!!!!!

I customized a calacatta voila marble table, and I couldn’t be happier with the results! Cindy was incredibly helpful throughout the process, offering guidance and answering all my questions. She made sure every detail was perfect, and I felt supported every step of the way. The table looks stunning in my home, and I’m so grateful for Cindy's excellent assistance. Highly recommend both the product and the service!

25 December 2024
Rated 5 out of 5 stars

Beautiful tray

Very happy with this beautiful tray and impressed with how fast shipping was! Love the tray exactly as pictured. Would recommend and repurchase again

24 April 2024
Show reviews in all languages. (9 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look